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Topic: GAME (UK retailer) has done it again.

Posts 1 to 20 of 22

YANDMAN

For those of you that pre-ordered Fatal Frame through Game i hope you are not once again like me going through the travesty that is their ordering service!!!

As with the previous two pre-orders, they have cancelled my order and then charged me again twice, how is this company so awful at this??

and i have never received even so much as a sorry email from them on any occasion.

This is the last time i ever use them.

Edited on by Jazzer94

YANDMAN

Jazzer94

I've changed the title as it wasn't appropriate though this is a shame for anyone who has been effected.

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Jazzer94

@Tasuki: News can be anything noteworthy and the fact that Game have once again done this I'd consider noteworthy. Also op could just be trying to warn people.

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jump

bezerker99 wrote:

lol at the original title of this thread.

I'm curious now, what was the orginal thread name?

Nicolai wrote:

Alright, I gotta stop getting into arguments with jump. Someone remind me next time.

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LaserdiscGal

arronishere wrote:

bezerker99 wrote:

lol at the original title of this thread.

I'm curious now, what was the orginal thread name?

Look at the url

LaserdiscGal

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jump

Darth_Vader wrote:

arronishere wrote:

bezerker99 wrote:

lol at the original title of this thread.

I'm curious now, what was the orginal thread name?

Look at the url

Cheers and tee-hee at the title.

Nicolai wrote:

Alright, I gotta stop getting into arguments with jump. Someone remind me next time.

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Operationgamer17

Well. That stinks. Hopefully, you can get this sorted out.

Operationgamer17

YANDMAN

It gets worse, they have now charged my card twice but still cancelled the order.

YANDMAN

martinskrtel37

YANDMAN wrote:

It gets worse, they have now charged my card twice but still cancelled the order.

why do you shop at GAME? stop supporting them. they are bad for video games and bad for gamers.

in the US there is GAMESTOP. in australia there is EB GAMES. in the UK there is GAME. you must never support these companies. there is no reason to do it. games are not cheaper there. their stock is not any more reliable than other big chains that sell video games. there is no excuse.

Edited on by martinskrtel37

Octane wrote:

everyone needs to relax and enjoy the games that are released today and stop worrying what Nintendo will do in a year or two from now.

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TromaDogg

It's not as easy as just not buying from them. In the UK, asides from Nintendo's own website which sold out pretty quickly, they have exclusive distribution rights for Project Zero: Maiden Of Black Water. If you want a physical copy now, you have no choice but to buy from them whether you like it or not.

You have no chance to survive, make your time!

YANDMAN

@martinskrtel37: they hold all the exclusives for the limited edition versions of most of the wiiu releases. although the Nintendo store does offer them , they are in usually very limited supply and sell out immediately.

YANDMAN

TromaDogg

Grumblevolcano wrote:

@YANDMAN: Not completely true, it's still in stock now: http://store.nintendo.co.uk/games-wii-u/project-zero-maiden-o...

Ah, OK....they must have had some cancellations or a bit of a restock then. I remember people complaining that it was sold out within about 2 hours of the preorders going live so I just assumed the only other place to get it was Game.

I've also heard that people were having trouble finding it on shelves even at Game last Friday too. Hopefully if Nintendo now have more copies available, anybody who wants it can just bypass Game completely as they're awful

You have no chance to survive, make your time!

DoctorOverbuild

Game UK gave me my copy a day late! Not as bad as your issue but still not very impressive!

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YANDMAN

@DoctorOverbuild: As of this moment in time nobody has once again even bothered to email me in response to my problem, nor have they ever before. I am know forced to waste my time speaking to paypal and then Barclays legal teams who will eventually clear up the mess and refund me my money.

YANDMAN

zitpig

DoctorOverbuild wrote:

Game UK gave me my copy a day late! Not as bad as your issue but still not very impressive!

I still haven't had my copy from Nintendo. So GAME are doing far better IMHO in this instance.

zitpig

Polyaness

I am actually going to stop ordering at GAME now. I've had three experiences and three failures. Mass effect 3 CE got cancelled a few weeks before release, so couldn't get that anywhere else, the Splatoon amiibo pack lorry going walkies, and now Project Zero which I still haven't actually got lol.

Polyaness

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YANDMAN

This is the actual response they gave me, how is this actually real???

Thank you for your email.

I am sorry to hear about the issue with your online order. I can confirm the online order number you have provided only contains Super Mario Maker and Project Zero. Can you please confirm the online order number for Fatal Frame and we can look into this further.

If you require any further assistance, please do not hesitate to contact us.

To get in touch you can email us at [email protected] or call our customer services team on 0208 827 0099.

Alternatively please visit our website at http://www.game.co.uk/

Kind Regards,

Sheree C

The team at GAME

Placeholder GAME Logo

YANDMAN

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