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Topic: Trouble downloading game update

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zim_001

I bought donut county physically a while ago and played a lot of it. Just recently the physical version was on sale so I downloaded it so I wouldn’t have to switch cartridges to play it. After it was done downloading it needed an update but every time I try to do so it keeps giving me the same “A software update is required. Update data will be downloaded now.” again and again, it won’t actually download the same message just keeps popping up.

zim_001

zim_001

but no error message appears, it just keeps asking to download without actually downloading

zim_001

WoomyNNYes

@zim_001 When the download status bar comes up, but doesn't do anything, I think that can happen when there's lots of server traffic, which isn't surprising for the E3 sale. If you leave your switch in sleep mode over night the game should be downloaded by the time you wake up. Consensus is that the Switch downloads games at the same while speed sleeping & awake.

Nintendo support suggests rebooting if download seems stuck/won't progress.
https://en-americas-support.nintendo.com/app/answers/detail/a...

Hopefully you won't get the 2123-1502 error. And just in case you're not aware, if you get any error codes, you can plug them into Nintendo Support's search bar to find out what the mean. Most all codes can be looked up. If the support page doesn't have an entry for a code, you'd have to call nintendo or use their chat messenger to find out what the code means. (other than this recent download error issue, their customer support is good.)

Edited on by WoomyNNYes

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