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Topic: Home Screen Not appearing, only Power options showing

Posts 1 to 9 of 9

Bunkerneath

Has anyone else had this problem?
My Home screen / quick start screen is not appearing, the only thing i can get on my switch is the Power options (by holding down the power button)
I tried shutting down leaving it for 30 secs and turning back on, but blank screen.
Also restart, nothing
Put it in cradle (it was the only way to see that it was on because of the green power light in the cradle.
Its not the screen as the power options still works.
Anyone got any ideas?

I AM ERROR

Switch Friend Code: SW-5538-4050-1819 | 3DS Friend Code: 1633-4650-1215 | My Nintendo: Bunkerneath | Nintendo Network ID: Bunkerneat

gcunit

I would try two things:

  • Turn it off. Right off, holding the power button for 10 seconds. Then leave it off for a few hours. Then try restarting.
  • Leave it on, but unplugged, to run the battery right down to exhaustion, before charging fully and the switching back on.

If neither of these work I'd contact Nintendo, or consider returning to the retailer for a replacement.

I've just held an Ignored Users amnesty on my account. 20+ users are back in the game with an extra life - make it count :)

Currently playing: Rocket League - Chess Ultra - Super Mario Odyssey - FIFA 18

SW-3124-5612-5724

Nothing is true; Everything is permitted.

Bunkerneath

@gcunit Cheers will give those a go, problem is I can't really tell if it is on when unplugged except by keep on holding down the power button, maybe the next version of the switch should have a separate LED power light like the 3DS.
Another problem is, I got it from UK Nintendo Store so doubt i can get a replacement.
Also i'm guessing if i get a replacement, my 200+ hours on Zelda will be wiped out.

I AM ERROR

Switch Friend Code: SW-5538-4050-1819 | 3DS Friend Code: 1633-4650-1215 | My Nintendo: Bunkerneath | Nintendo Network ID: Bunkerneat

Bunkerneath

HA!, just showed a friend it wasn't working, man it was hot don't know why, held down the power button to show him the power screen to show the screen wasn't busted. Didn't do anything, except the screen flickered. Thought it was strange, gave it to my friend who just held down the power button and it bought up the Nintendo screen, then the Switch screen, YIPPEE!
It's back to working but has 52% battery, strange, but working now
Thank god, i thought i would have to go without playing it at lunch today, phew!

I AM ERROR

Switch Friend Code: SW-5538-4050-1819 | 3DS Friend Code: 1633-4650-1215 | My Nintendo: Bunkerneath | Nintendo Network ID: Bunkerneat

SonOfVon

I too am experiencing this issue. The home screen is black and if I hold down the home button the pop up menu appears... Powering it off solves the problem yes but it still keeps happening. My switch is in a well vented area when docked and I mostly use it in hand held mode anyway. This happens in both modes. Any tips would be appreciated, thanks

Friend code: SW 5242 9451 6529

Jajeongeo

@SonOfVon Hi, what did you do with this issue? Did you send it to repair? I'm also experiencing this at the moment :/

Jajeongeo

SonOfVon

@Jajeongeo nothing, it stopped happening. Hope it stops to you too

Friend code: SW 5242 9451 6529

Tsurii

@Jajeongeo you literally just have to turn the Switch off by holding the power button for ~12 seconds and it'll work again.
Stuff like that just happens from time to time, and with a ton of devices, not just the switch.

Zero need to send it in. Just turn off the thing properly more often and it shouldn't become an issue you encounter every other day.

Edited on by Tsurii

What a beautiful signature.
Chew.

Switch FC SW-2755-1473-1221

Twitter, not like there's anything interesting on there

Jajeongeo

Hi people, thanks for replying! At the end I sorted it last night as @Tsurii has suggested recently

Jajeongeo

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