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Topic: Help! Dying Light Online Play Error

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Dolop

Hi! I need help. I bought Dying Light: Platinum Edition for my Nintendo Switch recently. Unfortunately, after a couple of days playing the game with my friends (great time btw!) I keep getting the sama error messages when I tried to join ANY online sessions.

Error msg:
The software was closed because an error occured

I've been trying to find solutions online, but everything I've tried failed to resolve this problem

Can someone help me? Thank you!

Dolop

WoomyNNYes

@Dolop If nintendo support can't solve an issue, it's usually a very good indicator that there's hardware failure. And repair may be required.

Here's a troubleshooting page for that error message. Forgive me if it doesn't have new ideas. ....I know someone else here that's in Indonesia; They said Nintendo doesn't have a support or repair location nearby in your region. If that's the case, I'm sorry to hear.
https://en-americas-support.nintendo.com/app/answers/detail/a...

If you think it may be hardware failure, you may want to try using a different microSD card (if the game is on a microSD). Every once in a while microSD cards go bad. It happened to my phone a year ago. It could do small jobs, like load a picture, but if I tried to shoot high resolution video, it would freeze. Replacing the card solved it. This may be unlikely, but it's the only other thing I can think of, if you're trying to avoid repairing the console.

Edited on by WoomyNNYes

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