I think a lot of people are contacting Nintendo at the moment, mainly due to the joy-con and pro controller drift spectacle, so it may take a couple months at least to receive a response 😊
@Xenjamin I noticed Nintendo UK took their phone number down from their contact page around february/march when the outbreak started.
EDIT: Longshot. Possible workaround. Have you tried using Nintendo UK support contact page? Their support messenger might be running (during work hours).
@Papichulo Nintendo North America is shockingly professional and helpful. I dreaded calling Nintendo for help the first time. But I've called them two more times since, and it's always been a very positive experience. So, I wouldn't apply that to all of Nintendo. As far as I've seen, Nintendo values customer support more than most companies. Have you a good or bad experience with Nintendo customer support where you're at?
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Topic: Emailed Nintendo support a week ago, no response, normal?
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