Its a disgrace, I ordered 3 pre-order items thinking they would be delivered today. One apparently was even dispatched on tuesday. I have got nothing in the post today whatsoever. The tracking number do not seem to update at all either. I contacted royal mail about the tracking and her response was:
''The tracking number you have given me was dispatched yesterday on 48 hour delivery, apparently they have been telling customer that they were dispatched yesterday on 24 hours service but that's not the case unfortunately.''
And heres to think I ordered off them in full confidence they would go through with their launch day delivery promise.
Comments 56
Re: Official Nintendo UK Store Reassures Customers On Day One Switch Deliveries
@Nessmissesmum Its terrible that you have to jump through hoops to get an item you paid for and on the date you were promised it.
Keep us updated to 8pm though
Re: Official Nintendo UK Store Reassures Customers On Day One Switch Deliveries
Closed phone lines due to training until 3pm, even though its 5pm now. Very dissapointing service.
Re: Official Nintendo UK Store Reassures Customers On Day One Switch Deliveries
Reached the call limit, now have to phone back. A delivery today is looking very unlikely.
Apparently GAME and amazon etc are all having big issues as well.
Re: Official Nintendo UK Store Reassures Customers On Day One Switch Deliveries
@KageMaru Same, in the queue for 47mins so far.
Re: Official Nintendo UK Store Reassures Customers On Day One Switch Deliveries
Anyone have any more updates from nintendo? Cant seem to get through on the phone.
Re: Official Nintendo UK Store Reassures Customers On Day One Switch Deliveries
Its a disgrace, I ordered 3 pre-order items thinking they would be delivered today. One apparently was even dispatched on tuesday. I have got nothing in the post today whatsoever. The tracking number do not seem to update at all either. I contacted royal mail about the tracking and her response was:
''The tracking number you have given me was dispatched yesterday on 48 hour delivery, apparently they have been telling customer that they were dispatched yesterday on 24 hours service but that's not the case unfortunately.''
And heres to think I ordered off them in full confidence they would go through with their launch day delivery promise.
Hope some of you guys have had better luck.