Comments 44

Re: Takahashi And Miyamoto Talk About Nintendo's Ability To Respond To A Variety Of Consumer Preferences

Apollocreed

Well I'm in the UK and here Xbox live and PSN are twice as much as switch online not 3x.
But games like God of war,hitman cod,rise of the tomb raider, assassin's creed,are priced around £10-15 here even used.and you are getting 2-4 a month.
And the subscription is £40 a year.
2 or 3 old nes/SNES games do not in most eyes amount to the same value especially as their appeal is much more limited.

Re: Takahashi And Miyamoto Talk About Nintendo's Ability To Respond To A Variety Of Consumer Preferences

Apollocreed

There are always new customers to be gained.for instance I sold my ps4 due to wanting something portable.
If you have the same features there is no need for switch to be a second console.it can be your only console.
Many people want to play Nintendo games and they can't be enjoyed on rival consoles.
They shouldn't give people Reason to not have one.
I work with over 120 people.
Many have a switch.
They all have other consoles because the switch doesn't provide what they want.
The other thing is you say what reason to do it?.
How about keeping your existing customer base happy.
So they won't defect.
Once you are in a console ecosystem it's hard to get out as your purchases I think will move with you next generation.
So if Nintendo lose me as a customer and I buy Xbox.next generation I will probably go where I can play my old games are.i think that's the big picture.

Re: Takahashi And Miyamoto Talk About Nintendo's Ability To Respond To A Variety Of Consumer Preferences

Apollocreed

@Spudtendo
Also I don't have a pc or another console to play on.so for people who don't these are necessary features.
I already bought a blu ray player for netflix since my PS4 I have used to do that.
I shouldn't need to keep buying more hardware because Nintendo don't want to spend money or effort (which people are
paying them for)on enabling basic functions on their console.

Re: Takahashi And Miyamoto Talk About Nintendo's Ability To Respond To A Variety Of Consumer Preferences

Apollocreed

@Spudtendo
I didn't say it will make or break the system.
It's selling great as it is that's no secret.
Why give your competitors a reason to buy a rival console?.
Some people are saying I'm in the minority.
Look at this way.
What reason is there to not have those functions?.
What meaningful features have been added since launch?.
Then tell me what features PS4 or Xbox don't have that you would want?.
I can't think of any.
So why not please all of your customers then there is no argument.

Re: Takahashi And Miyamoto Talk About Nintendo's Ability To Respond To A Variety Of Consumer Preferences

Apollocreed

The point is the app should either be 1st party or allow Skype or discord to do a native app.
A netflix rep actually said an app was ready to go sometime ago but Nintendo weren't interested as they were focusing on games.
Yes the other companies count money but they also do surveys for customers asking you what you think could be improved or what requests you have for added functions.
That is the big difference.
Actually asking the customers what they want and doing it.
Yes I believe SNES games are coming but how about something more modern like GameCube.
I think a browser would be handy for bringing up guides or maps and such but I would make it low priority compared to the major things missing.

Re: Takahashi And Miyamoto Talk About Nintendo's Ability To Respond To A Variety Of Consumer Preferences

Apollocreed

@Spudtendo
I'm not speaking for other people I'm speaking for myself but I have many friends with a switch and they either don't play online or they sold it to play other systems online.
Not sure how it's over exaggeration the facts are the facts.
I also don't talk to strangers with voice chat I'm saying i like to play with my friends and work colleagues.
People have bought switch despite these issues but it doesn't mean they are happy about it.
I'm one of that number but I will most likely be selling it due to these frustrations which could be easily solved and were by Microsoft in 2001.
You say you know Nintendo are always behind with online but does that mean we should accept it forever?. or push for change.
This is the modern world we live in.
They never charged for a online service before.
Now they are and nothing has changed and we get the same excuses.
Sorry it's not good enough.

Re: Takahashi And Miyamoto Talk About Nintendo's Ability To Respond To A Variety Of Consumer Preferences

Apollocreed

For those saying voice chat isn't important why do we have companies like vivox announcing plans to support it in development kits.epic games saying they will enable it for developers to use on their games for free this year.
And Microsoft planning to bring Xbox live to the switch.
Basically these companies have recognised a basic need that Nintendo is ignoring.
But then you would have to actually communicate with customers for that like Dan adelman did...oh wait they fired him for it.

Re: Takahashi And Miyamoto Talk About Nintendo's Ability To Respond To A Variety Of Consumer Preferences

Apollocreed

@westman98
I'm aware of that but they are still senior management making public statements about how they listen to the customers.
But how about asking them?.
When was the last customer satisfaction survey or poll about what features you would like on switch or how you think switch online could be improved?.
Xbox and PlayStation do them regularly.
So they tell us what we want but don't ask.
Same as Reggie says we have a voice chat app because nobody wants to carry a bulky headset.firstly most people don't play online in a public place as the connection is too unstable.
Secondly I might be at home and want to use my headset.
Thirdly bulky headset?.
I have a pair of earbuds with a mic in my switch case same as most people probably do.
And if he read or cared about the reaction to that statement they would have addressed it.
It's utter nonsense.

Re: Takahashi And Miyamoto Talk About Nintendo's Ability To Respond To A Variety Of Consumer Preferences

Apollocreed

@NoxAeturnus
As far as me not being their market I've been playing Nintendo games since the super Nintendo.
But I live in the modern world where I have a job and a child and my friends do too.
It's not practical for me to go round their houses regularly.
So while I like playing local games with my daughter I also want to play online with my friends when she is sleeping.

Re: Takahashi And Miyamoto Talk About Nintendo's Ability To Respond To A Variety Of Consumer Preferences

Apollocreed

@EasyDaRon @Medic_alert
Well to use an example you can see when your friends come online and even what they are playing.
But without using your phone you have no means of communicating with them so what's the point.
So you say use the app?
It only supports a few games and If I'm using the phone why not use WhatsApp, hangouts, Skype, discord,text messaging ect.
See how pointless the app is.

Re: Takahashi And Miyamoto Talk About Nintendo's Ability To Respond To A Variety Of Consumer Preferences

Apollocreed

I can't be that hard core as I haven't played a game online since switch launched and switch is the only console I own.
Servers is important for long distance play as anyone who has played say smash Bros online will have had huge lag issues and noticed some matches are great and others are a slide show even if they don't know why.
I think the voice and party chat is the most important thing as that is preventing people from playing games online with their friends.
This has been acknowledged as a problem since their terribly received voice chat app was introduced.

Re: Takahashi And Miyamoto Talk About Nintendo's Ability To Respond To A Variety Of Consumer Preferences

Apollocreed

@Rodan2000
Well I did just state my reason.
I don't own a tablet and I would like to watch it in bed on a device bigger than my phone
I appreciate some people have other options but just because you won't use it it doesn't mean it shouldn't be there for people that will.
Wii u had it,3ds has it,Wii had it.
It's now more popular than ever so why shouldn't switch have it

Re: Takahashi And Miyamoto Talk About Nintendo's Ability To Respond To A Variety Of Consumer Preferences

Apollocreed

@Medic_alert
I am by no means a hard core gamer.
If I was if be playing on other systems.
What I want mostly is to be able to play games online with my friends and chat to them without external devices and fuss.
And I don't think it's the minority that wants that.
Yes it's about the games.
I've had switch since march 2017 and not played a single game online with my friends due to those complications.
So as usual Nintendo's gimped online is limiting the console's potential.
all my friends and colleagues have an Xbox or PlayStation to play games online.
Not one of them plays on switch.
Because I don't have an additional console I can't play with them.
Tell me thats not a problem.

Re: Takahashi And Miyamoto Talk About Nintendo's Ability To Respond To A Variety Of Consumer Preferences

Apollocreed

@LavaTwilight
Firstly I don't consider playing games online with my friends a gimmick.
It's a prerequisite for a games console in 2008 let alone now.
I had to buy a blu ray player to watch it netflix on the TV since I sold my PS4 which played everything.
Should I have to buy a tablet too?.
Because the device I own won't play it?.
My phone is too small to watch it in bed.
I have my switch next to me which I play games on.
I should be able to use that like every Nintendo console since the Wii played netflix including Wii u which was a sales disaster.
If you don't want to use it there then dont but for many people like me it would be a welcome convenience.

Re: Takahashi And Miyamoto Talk About Nintendo's Ability To Respond To A Variety Of Consumer Preferences

Apollocreed

Oh the other thing is what are you paying for with switch online?.
A voice chat app that's compatible with about 5 games out of the 1000 plus available.
No servers for online games
Cloud saves that don't work on every game.
Used to 3 nes games now 2 a month which I and many switch owners have no interest in.
People that want those games have probably bought them many times on previous systems.
Compare that to games with gold or PlayStation plus which yes is twice the price but they are high quality new current generation titles you get.and you get 3 or 4 a month.
Doesn't sound like a great deal does it.

Re: Takahashi And Miyamoto Talk About Nintendo's Ability To Respond To A Variety Of Consumer Preferences

Apollocreed

@andykara2003
Yes I can use my phone.
I shouldn't have to.
Why use 2 devices when you can use one.
When I finish work my battery is drained.
I could use a work around with Bluetooth headphones to my phone.
This is the point.
Nintendo don't care that I need to use a work around and buy new hardware to play on their system.
I should be able to plug in my headset to my switch and chat.
They don't like to copy what Xbox/PlayStation do.
Well playing with friends is easy on those systems.
On switch it's a frustrating nightmare since there isn't even a universal invite system it would work differently on every game.
I have many friends with a switch.
All of them own another console to play online and won't use their phone to chat not should they have to.
It's a mess

Re: Takahashi And Miyamoto Talk About Nintendo's Ability To Respond To A Variety Of Consumer Preferences

Apollocreed

That's pretty hilarious as they have been totally ignoring consumers wishes for years.
Important things missing on switch

Native voice chat (no phone app that only works with a handful of games).
A universal invite system at system level to make it easy to jump into games with friends.
A messaging system
Netflix
Folders
Themes
An internet browser
Servers for online games.
Virtual console.

Switch online is not a good deal.
If Nintendo actually cared about what consumers want they would do something.
They are too busy counting money.
It's not hard to make a voice chat app for the switch.
Discord even offered to do it twice.
I am on the verge of selling my switch as many friends have since we can't communicate with each other after nearly 2 years.
People play games online with their friends these days.
Nintendo need to understand that.