Nintendo is facing yet more trouble over the Joy-Con drift phenomenon as a mother and her 10-year-old child file a class-action lawsuit against the company.
'Joy-Con drift' refers to an issue where your Nintendo Switch controller will register movement even when you aren't applying any pressure to the control stick. The problem has brought about a number of lawsuits, and has even forced Nintendo's president to issue an apology.
As reported by Wired, this latest lawsuit has been filed by a woman named Luz Sanchez and her son, who say that Nintendo hasn't done enough to fix an issue it is well aware of.
Sanchez explains that the family console was purchased in December 2018, with Joy-Con drift trouble starting to appear within a month. Within a year, "the Joy-Con drift became so pronounced that the controllers became inoperable for general gameplay use," the complaint says. A second set of Joy-Con controllers were purchased, but seven months later, they faced the same issue.
Despite Nintendo's efforts to fix faulty controllers, the lawsuit argues that Nintendo is in the wrong for selling knowingly faulty products in the first place. The complaint reportedly reads, "Defendant continues to market and sell the Products with full knowledge of the defect and without disclosing the Joy-Con Drift defect to consumers in its marketing, promotion, or packaging."
It continues, "Defendant has had a financial motive to conceal the defect, as it did not want to stop selling the Products, and/or would need to expend a significant amount of money to cure the defect."
The plaintiffs are reportedly asking for over $5,000,000 in damages.
Further Reading:
[source wired.com, via techradar.com]
Comments 172
Well why not, this issue affects the child in all of us.
$5 million. I would sue them for about $500. How could they possibly expect to win $5 million😑
$5 million in damages?? LOL.
That’s a waste of time right there.
That’s not even a remotely reasonable ask.
You got this, kid!
All us Nintendo fans who have forked out buckets of cash for faulty peripherals are rooting for you.
EDIT: For anyone defending Nintendo, please remember that Nintendo is a multi-billion dollar company that has made countless millions for its shareholders. We the little people are the ones who gave them that money but are being shortchanged on this issue.
Nintendo could admit their mistake, issue refunds/repairs or new JoyCon to all who have issues. It will be a financial hit for them, but will do a great deal to make us, the fans, appreciate the company more. The $5 million is a lot, but if it causes Nintendo to change, then we all win.
@Blooper987 Class action.
They claim Nintendo stole a small amount from millions of people by doing this, so the amount is the total value of the class's loss.
@ClaytThaGreat Class action, not two controllers, literally all of them ever sold.
it's a class action, the kid has got her fam at the 4th grade fighting by her side
ba dum tss
As much as I'm against all these lawsuits (again, just because a product isn't very good doesn't mean the company did anything illegal or owes you money), $5 million might represent what the whole CLASS suffered.
Yeah I am getting sick of it myself, aside from the N64 I never had any issues with any analogs on any console I had... and I had most of them.
I use my controllers and handhelds with care and if I look at my most used more recent systems, the Vita and 3ds they both have perfectly fine working analogs and I have both since launch (both My Vitas never had the issue, same goes for my old 3DS and current New 3DS XL)
But on Switch? me and my partner have both a Switch, one is 3 years old and the other 2,5 years (mine) and we got Pro controllers the same day too.
Pro controllers are being used the most and work both perfectly fine, aside from the known d-pad issue (but only mine has that slightly)
On the older Switch the analog had to be fixed 3 times on the left joy-con, on mine I am waiting for the third time because it is drifting.
And it made me so angry to read a few days ago when Nintendo their laywers said "drift is not a real issue", it is when you play a game and keep messing up in some cases because the analog reacts on it's own... it forced me to play more in docked mode with the pro controller because of this.
I don't know if third party solutions are better, a friend of mine claims that his issues were solved when he got the split pad pro from Hori, but that thing is kinda bulky and you lose the whole wireless aspect of the joy-cons.
Really Nintendo stop having such a big ego, just admit the issue and fix the design because that is where the issue lays.
@Slowdive I see Nintendo admit it the day the Switch is EOL, because by then they got their money out of it.
@Spoony_Tech FOR THE ENTIRE CLASS.
Good lord, this site is full of children.
@Spoony_Tech For the whole CLASS.
They might get $50 total if they are lucky. They claim nintendo harmed every buyer with this action.
Does nobody understand basic law on here? This is a class action, not somebody trying to get $5 million for their own single case, dear lord.
Seriously $5 million, maybe $500 is more like it. Nintendo is better off just giving them a million $10 off coupons to buy all the joycons they want 😁
When Nintendo literally offers to repair them for free, including shipping, you have no case. Stop.
@nessisonett They still need a lot of video evidence that could proves it ruins their gaming life otherwise the case goes nowhere.
Asking 5Mils is akin to letting yourself get dismissed in a court of law because of this.
Despite Nintendo's efforts to fix faulty controllers, the lawsuit argues that Nintendo is in the wrong for selling knowingly faulty products in the first place.
An Arbitration will rule against your claims as long as Nintendo is doing the fix/repair they can say your trying to get money for something they are resolving. This is how people loose in court cases or Class action which will be forced into Arbitration courts. And here's the kicker it's the Parent whom is doing the suite not the kid as they aren't old enough to file it. So the Title should be BackPack Parent doing the suite not the actual kid. That's the rub of the story he will be known on the internet for the rest of his life now.
@nessisonett exactly!
Also, if they were suing for just $500 Nintendo would just settle out of court and no one would hear about it.
However, suing for $5 million forces Nintendo’s hand. They have to defend it. Also, if they lose it may result in Nintendo actually doing the right thing and fixing the problem.
So what happens to that $5m then? Will Nintendo send me $50 at the end, or do I have to get my name added to the Class Action somehow?
@Kienda Their suite will go to a Arbitration court and if you can't Document the issue from problem to repairs you will on the loosing side here.
And where are the suings for the PS5 having 665GB of usable storage space instead of the 1TB their marketing claim? Oh yes there isn't any. We all know where do these suings come from. Always happens when Nintendo sell well and bigger megacorps aren't happy with that.
@nukatha Nintendo needs to do far more though.
We are all aware of the problem because we are in this sphere. But not all Switch owners know they can get them repaired.
There are countless people who have bought new ones and thrown away the old. If Nintendo truly cared about this, they would admit they are wrong, put messaging up on the Switch news page that gives detailed instructions to every user on how people can have their JoyCon repaired and so forth. Instead they are silent and don’t offer repairs to everyone.
It’s time people stopped trying to defend bad business practices. We are the only ones who lose from this, not the shareholders.
@StevenG That's what happens when you try to read and help kids do their school work at the same time. Totally missed the class part. 😉
Drift is real. Happens to me sometimes and it is always the same. The control stick registers a constant direction push of right when I'm not even touching the thing. Never happens with my Pro Controller
@Kienda I'm not rooting for him! Are you kidding? $5,000,000 is WAY to much!
Hey remember when the Wiimotes and classic controllers had that drift issue... What you don't remember that? Yeah well that was because the Wii wasn't a scam like the Switch.
@Mario-Time-Whoa I'm not rooting for him! Are you kidding? $5,000,000 is WAY to much!
It's called Law firm fees....
GOOD!!
Nintendo needs to STEP UP and fix this issue that most of us are having over and over again!
This is Nintendo's Red-Ring-Of-Death moment.
@Mario-Time-Whoa it’s not about the $5 million, it’s about the principle.
I love Nintendo, but why are you defending a mega corporation that makes billions for its shareholders and short changes its customers (including yourself).
@ritouf Nintendo doesn't just print money. Do you know how much money is used in production of games and consoles, as well as their developement?
If Nintendo is already doing repairs for good or bad then it's Nintendo to fix - even if you send it to them and they repair or replace. This is how they can get out of problem but if you sue them for fixing or replacing that becomes problematic.
Good to see Luz Sanchez teaching her 10 year old son what it means to be an American.
Did anyone read this article and even for a second thought it took place in a country not the USA?
As for the class action lawsuit status - you people need to read up on these things more before commenting.
Remember Sony removing Other OS from PS3? It took nearly a decade but I got 2 checks from them. One Nov 2018
and another last September for $10.
The suit was for $3.5 million.
https://www.cnet.com/how-to/ps3-other-os-settlement-claim-how-to/
Class action lawsuits are basically hobby in the US. I still get Visa gift cards from Hyundai every few years b/c they advertised the Elantra getting 40mpg but it's really more like 35mpg.
https://www.nytimes.com/2012/07/15/automobiles/hyundai-is-sued-over-mileage.html#:~:text=A%20lawsuit%20filed%20this%20month,of%20the%20car's%20economy%20ratings.
@Kienda
But I am a shareholder.
@SwitchForce The lawyers in a class action get nothing if they don't win.
@rjejr
That is because the USA has no other form of consumer protection. We don't get long warranties by law, we don't get government branches that go after these companies. Either we sue or we get nothing ever.
@Shamrock $120 for all the people in the USA who bought a switch? Should all those people just share?
Nintendo sold a broken product. They keep selling it. Now they refuse to repair them due to covid, even though everything else is open.
@Shamrock It’s been repeated many many times in this thread, this is a class action lawsuit and the money would not be given solely to this one person
@StevenG
You can literally go to support.nintendo.com right now and set up a Joy-Con repair.
Is kinda sad but lot of people don't realize all they gotta do is blow some air into the joystick and that fixes the problem right away, it really is just dust or tiny debris that causes the drift, is not as bad as everyone is making it out to be.
I know this will be an unpopular opinion on here, but I have never had a single issue with any of my Joy con controllers or pro controller, and even the ones I had from launch day are fine, not saying this does not affect lots of people, but there must also be a lot of people unaffected by this as well.
@nukatha Yeah, but that's only in the US. It's not even supported over here.
@Chibi_Manny Already tried that, didn't work.
@Chibi_Manny Tell that to the 4 joy cons I have sent off for repair and had replacement parts and a year extended warranty provided!
I tried air and WD-40 electrical contact cleaner and it solved it for a minutes each time. If this fixes yours permanently I think you are extremely lucky.
Fantastic. I’m cheering for the boy
@Chibi_Manny most of the time it is not dust, trying to fix it solves the issue (IF it even solves it) for a short period (I tried all these methods and in the end after few hours the issue was back and got worse and worse)
The internals of the joy-con wear out physically, Spawn Wave made a video about it and the only solution is a full replacement of the analog.
Well I would more of less call it "solution" because the new analog will start drifting anyhow soon enough.
(stuff breaks, but this should not break THAT quickly even if used with care)
People with money and american law, what more can I say!!
Joy Con: Winner of Honest Product Name of the Year 2017-2020.
Sod it, might sue then myself just for sh*ts and giggles. Make ‘em squirm.
I just got back from Nintendo my heavy drifting left joy con yesterday. Played on it for some hours and all was well. What I noticed though that maybe others have experienced (or just me) is I felt some unsettling feelings of just waiting for it to screw up again. When it was originally drifting it caused so much aggravation it's like it left mental bruises/scars of the frustrations. I know my gut and heart rate will flip flop the first time (if) it happens again. Even though the repair was free I get this weird "waiting to be frustrated" feeling as I used it. To be honest I felt a little of that when I bought a new pair of joy cons (had to because COVID closed the repair centers for a long time).
My right joy con is slowly starting to drift. The electrical contact cleaner method can either work for a long time or short time. Once the drift gets too much like what happened to the left one I'll send it in to get fixed.
@nukatha I already did, that's how I know they aren't fixing them.
@Shamrock No, he would get the same as all the other class members. Go educate yourself.
@Blooper987 It may be a class action lawsuit, though the article was mainly very scant in details, which I’m finding is pretty common on articles like this.
@dew12333 It’s most definitely a class action lawsuit. Companies should be held accountable, or do you always just bend over?
@Shamrock No. No no no. That’s not how it works. That’s really not how it works at all. The ‘kid’ is a test case. Every member of the class action would get the same amount which is highly unlikely to be above $10.
i know drift is a problem but lets not forget theres other things that could cause the problem as well beside a faulty part like food/dust particles getting into the opening which can cause drift,dropping the controller,and how much we abuse the joystick at times which can cause the issue as well just saying.
Nintendo really to step up their game and do SOMETHING about this faulty product. Weird that shows Nintendo actually was lazy in missing this and not actually acknowledging the error, as my previous consoles the 3DS and Wii U never has that problem. I wonder if Nintendo's employees experienced this problem with theirs, but never tells them about the problem on social media, like Twitter, like JC, or even the president of NOA.
And $5 million in damages is going a little too far, don't you think?
@KingBowser Is that even $1 per console sold in the USA?
Go child! F#ck Nintendo for being unfair and delivering bad products.
@Kienda You are completely in the right here. I would only advise you to note that those nay-saying you, or expressing displeasure at the damages sought, are displaying their perfect ignorance of the law and of US litigation in particular. $5 million is by no means unusual or exorbitant in cases like this.
@rjejr I use to bank with Huntington a long time ago. I'm from Cleveland, OH btw.
As long as Nintendo continues to do free JoyCon repairs in the US, any claims of planned obsolescence or lack of accountability won't hold up in court.
@Rayquaza2510 I'm bored. You're boring me. I remember having drift on the N64 and Gamecube after a while. What did I do? I bought new controllers and didn't cry about it.
@Mario-Time-Whoa I don't think you understand what is happening at all.
@StevenG Per console, possibly. I mean, I think that everyone's console has experience at least some kind of defect, not just the Drift itself, could be like a button not working. Come to think of that. The R Button actually wasn't working in Breath of the Wild, so I couldn't release bombs, but it was working in Smash. Odd as that sounds, but my Switch is KOed anyway back in February, so I had no use for it now, and by the time I had it fixed I would've gotten it back 6 months later because of the shutdown, which is not worth it for me.
@Rafie I'm from ohio as well isn't there a big Huntington tower in Cleveland? Might be thinking of key bank.
@nintey_cola I don't remember it's been a while but were the controllers almost half of the cost of the console? I mean two sets of joy cons is a whopping 120 dollars which is over half of a switch lites cost. I literally don't remeber I was young then my dad bought me this crap. All I'm saying is joy cons are extremely overpriced for a controller when it is of this quality. And third parties have no good way to replicate it because it is so unique.
@Mario-Time-Whoa not enough in some cases (thinks back to 2015 which released chibi robo zip lash, mario tennis ultra smash.l, and animal crossing amiibo festoval).
I have had a couple of joy con drift issues myself, but I honestly don't notice them most of the time since I mainly use my 8BitDo controller for my gaming on Nintendo Switch. It does suck though, having the feeling of them just waiting to start drifting. I haven't felt like this about a Nintendo console since the Nintendo 64!
Pretty sad how many stupid people defends Nintendo blindly here. I love Nintendo, but it´s obvious that there are a few people at the top who couldn´t care less about tons of people being sold faulty controllers, because they only think about money.
Good. The quality of Joy-Cons is nowhere near Nintendo's reputation... it's about time someone took them to task over it. God bless these two and here's hoping they win.
for all we know the 10-year-old child is lying about the drift issues or is only having them because he is mistreating the controllers.
during my childhood during the days of the N64, my younger sister was a bit of a sore loser. whenever she lost a round of mario kart or super smash brothers she would start screaming and throwing the controllers around.
my dad was nice enough to replace the controllers whenever that happened. however, at one point i had to start letting her win or at least make her seem as though she was better than she really was. if i let her win she would start screaming as well. she was a sore loser and a sore winner back in the day.
Nintendo should of stuck with the Circle Pads....
@ClaytThaGreat Well they won't get $5million; however, the higher you aim for, the more you are most likely to get.
@Chibi_Manny You are so wrong. I have had it happen to 4 controllers and no amount of blowing fixed it.
My joycons started drifting a few months ago. I got electric contact cleaner for $6 and sprayed it under the flap. They've worked totally fine for a week now. If they start drifting again I'll use it again. If I run low on contact cleaner I'll pay $15 for supplies to fix the joycons and fix it myself. I really don't get why people are sending their joycons away for weeks at a time to get them fixed, then complaining about how long it takes when 1. It's during a pandemic and 2. They're getting it done for free, and 3. You can fix it yourself for 25% of the cost of a AAA game in 20 minutes.
There are a lot of American law experts that love to feel superior in this thread.
@StevenG Yeah pretty much that. See also health care and gerrymandering.
@Rafie I'm on Long Island, near Huntington, 1 of the larger towns on Long Island, and just always associated Huntington w/ that town. The more you know.
Took the decision this morning to entirely boycott them until they come forward, admit publicly they are at fault and releases a physical revision of the joycons. I'm preparing to sell all my nintendo stuff today and won't look back until they are held accountable for this massive ***** show.
I'm part of the people that had multiple pairs drift prematurely on top of having a bad customer service.
Nintendo lost a customer that used to be loyal to their brand. I even used to be a fanboy but Right now, enough is enough. I will give my money to another console manufacturer in the meantime.
@rjejr Oh wow. I'm embarrassed. 😖 My fault for assuming. I saw Huntington and Ohio, so I made the correlation there.
@Ghostchip I'm not sure. I live in Allentown, PA now. Still I was born and raised in Cleveland and go there to visit family often.
@Rafie I get why it gets a bad rep as it deserved it in years back and although it's not perfect I think Cleveland is a very good place to visit with a ton to do. I feel like people would love to visit if they didn't think it was a horrible place lol
@Cool_Squirtle lol totally(not saying I know anything about the law but probably would feel good to flex). Although I am surprised how many people don't know what a class action lawsuit is (not judging just thought it was a more common thing to know)
@Kienda Nintendo is fixing faulty controllers FREE OF CHARGE. They are researching the problem. This lawsuit will simply divert their assets from fixing the issue to fighting in court.
@Casual_Gamer95 If you call loyalty 'ditching someone as soon as a problem comes up' then yeah, you are very loyal.
@SwitchForce Nintendo still has to give the $5,000,000 dollars.
@Kienda it’s less defending and more “ain’t no one is getting 5 mil from this”
@ritouf I wasn't aware that Nintendo made $1.31 trillion a year. That's impressive that the make up about a quarter of Japan's total GDP.
While the lawsuit in itself has merit, that asking price of 5 million puts it down the garbage chute. Asking millions of dollars because an electronic gadget used for entertainment is faulty? That's absurd.
@ClaytThaGreat That's how it works...you sue for a crazy amount knowing you'll never get that but hope to get something close to settle on.
@Ghostchip nah, I'd say that's not common knowledge because it isn't taught in schools and it hasn't really been pushed in the media. I only know what it is because it was in an episode of law & order.
@Mario-Time-Whoa supporting them further after my bad experiences would mean I'm a fanboy which I'm not. Not anymore. You can stick your fanboyism where you think. I'm voting with my wallet and it's something intelligent people do when they're not satisfied with a company.
@Casual_Gamer95 which games are you selling?
Never had this problem. And I've had 3 nintendo switches. Didn't even hear of anyone having it, until just now.
@Cool_Squirtle nice
@Cool_Squirtle I'll have to check my inventory when i come back to home. But I'm in canada so would rather not ship outside
@Jaggabute just to say how big if a problem this is, I havent heard anyone except you say their joy cons have not drifted or disconnected constantly including friends I have who got a switch a few months ago. It literally is RARE for this NOT to happen.
They should keep getting sued. It’s a sub par product that breaks under non abusive situations. Telling consumers to send it in repeatedly is mitigation, not addressing the cause. There used to be a seal of quality...
@Mario-Time-Whoa “Diverting their assets”?
No. Nintendo has way more money than they need. They could send every Switch owner a set of JoyCons for free and still have money to spare (by a lot).
They have not made people well aware of JoyCon faults. They have not sent out emails to all Nintendo customers or put notifications on the Switch news feed. They have also declined repairs on JoyCons over one year old and there are many stories where they have NOT repaired them.
Also, they haven’t acknowledged the fault in and actually stopped future JoyCons from having this fault on the first play.
I’m not saying everything Nintendo is doing is wrong, but they could be doing far, far, FAR more.
@Blooper987 Agreed. This is them taking it too far. Sure, if it was a whole group sueing, I could see 5million. But for one family? It feels like a cash grab.
@nintey_cola "I'm bored. You're boring me." What are you, a pubescent brain dead child who needs to be entertained every second? Does someone need to bring out their keys to keep you from getting bored?
So, I haven't expienced joy-con drift at all, even though I've had my switch since April 2017. I know others have problems, but I have no complaints about my joy-cons.
@Medic_Alert To be fair, New Nintendo reminds me of Old Sony, and both of them run away with the market. Consumers are morons. Gamers are bigger morons. The sky is visibly blue but isn't actually blue, but morons believe it's blue. Pineapples don't belong on pizza. Old news.
@johnvboy I'll ship you the 4 left sticks I replaced in July, gratis That's from 3 left yellow joycon, 1 r/b. 3 were from "launch window" (yellow was released with Arms June'17) and one yellow set from 2018. 2 different users.
It's possible the motion combinations of certain games wear them faster. EG, ARMS and Splatoon were heavily played on these and those require extensive motions under duress, but it affects Joycon far more severely than other anlogue sticks, though X360 controllers, and eventually WiiU's game pad do suffer it as well. More aggressive games (shooters (Doom, Splatoon), fighters (ARMS, Smash), action games (Bayo, DMC) are going to naturally stress the components more than 800 hours of ACNH, so the games you play have a bearing on how likely you'll experience the problem, but that's not a user created problem if it's the games designed for the controller to be used with.
A joypad goes faulty. Sues for 5 million.
What is happening to our society.
@GrailUK ever heard of joycon drift? It's a widespread issue and has been acknowledged since 2018. Nintendo has done nothing to rectify this so people are pissed and are starting to sue them.
I fully side with said people since I've had 3 pairs drift prematurely
@Casual_Gamer95 But...5 million pissed? I can't get my head around that lol.
@NEStalgia,
Not saying there is not an issue for many people, and as you pointed out it could be certain games that make the situation worse, all I was stating that I personally had not experienced any issues, and that I can't be the only one, I have played around 300 hours on breath of the wild, but again not sure if this would cause the issues.
Not saying in anyway there is no problems with these joycon devices.
Good. Nintendo needs to be brought accountable.
@Trajan,
I think if they are willing to replace or repair the said items for free it's a step in the right direction, but a solution to this issue would be better.
@Xiovanni RROD was harder to ignore. The machine simply didn't turn on and flashed red lights to announce its own death.
OTOH MS had a problem with Elite v1 until they retired it with rubber grips falling off, the R/B bumper bridge cracking, and a stick drift issue though less frequent than joycon. But the rubber grips adhesive failing and the plastic bridge connecting the metal bumpers was endemic. They brushed it off like Nintendo for ages and refused to warranty, then started warrantying it like Nintendo out of Warranty, but never acknowledge the problem and only "fixed" it by making an all new Elite v2.....
@Ghostchip,
Not really the best way to judge this, the people on forums and our direct friends and family are still a very small amount of people compared to the massive installed Switch owners, of course a lot of these millions could be more casual and therefore less likely to experience the issue, but still we need a more broad section of the market to see how big the problems actually are.
Great news, i say!
@Blooper987 And obviously the wording in the lawsuit is that of a 10 year old, so what could go wrong? It's wrong of a parent to involve her son in a legal issue he didn't have any financial involvement in. I happen to have four Switch systems in home, and have sent in eight sets of joy-con for repair up to this point, where's my five million? I doubt anyone has had distress to warrant that much money.
@johnvboy they’re only doing that in NA due to the lawsuit.
@stevenw45 Unrelated but if she was anything over the age of 5 you really must continue to persevere and teach child to be humble. They must accept that there are some people they can not best but maybe with dedication could be reaping benefits from their hard work in their hobby, because this will follow through to all life situations. Obviously, that is not your job as a sibling but if you have kids.
@Casual_Gamer95 As for the people who are valiantly arguing with you on Nintendo's behalf (as they think) - they do not make me angry. I have some unsold assets which may interest them. You see, I am a proprietor of some modest historical bridges in London, Avignon, Brooklyn, San Francisco, Montréal, Kobe and more; and I have deals that may interest them...
@COVIDberry I know you are not talking to me, but... What? Are you implying you have some sort of power to stop supporters of Nintendo using bridges?!
@StevenG
Exactly. And assuming an actual consumer retail cost of 40 USD to replace a single joycon, 5 million only covers 125,000 joycons of the minimum 60 million that must be in the US alone. Most likely a lot more.
Even if it cost nintendo 5 dollars to replace one joycon. That would only cover 1 million. The 5 million figure is starting to look low.
@johnvboy um again I don't think you understand it does not matter the condition of your joy con this will just happen. And also many casuals get it and jts a problem it's not like because they are casual they wont notice not being able to so anything but go right lol
Iwata would never have allowed this under his watch, nintendo have been money hungry and lost there quality since his passing
@Kienda they did by fixing them for free
@Tonyo What a delusional post. Imagine thinking that a CEO has that much control over a company.
@Nemesis666 nope only delusional guy is you seeing as you seem to know all the inside information somehow to make ur statement
@Blooper987 It usually costs money to hire an extremely capable and competent legal team to represent you when you're fighting an immensely powerful company. Most are not going to work pro bono. Sad but true. $500 would not ever cut it. Period.
For me, what's more frustrating is that there is no real solution for the Joycon analog stick drift issue at this point in time, even in the DIY space. Doing the DIY workarounds (replacement analog stick, cleaning) will eventually lead to the same drift issue after a while. Its great if you can tinker with the joycons comfortably to perform these DIY workarounds, but that kind of upkeep is not what I expect with the asking price of joycons. I can imagine how much more frustrating it is for people who can't do these DIY workarounds and have to deal with Nintendo support (if it's even available), or have to shell out more money to get new joycons that will also eventuallt drift. This frustration does not even deal with how much it ruins the gaming experience.
I hope that Nintendo or 3rd party component manufacturers can finally find a breakthrough and engineer a permanent solution for analog sticks in the joycon.
As a dream scenario, I wish that Nintendo would just rollout a 10 year no questions asked replacement warranty program if the joycons drift. Within 10 years from the time you got the NSW, you can claim a replacement for drifting joycons as many times as needed. If your joycon drifts, just take it to your local retailer and with proof that it really drifts and get a new joycon as replacement. Same case applies if you purchased joycons separately. I think, if this happens, Nintendo will make it their business to fix the joycon drift issue.
@johnvboy you do realize there is data to back this up. A poll came up to see how many had drift, and a whopping 48 percent said yes! Thar has nothing to do with casual anyway when did it go to casualness? This is happening to the most casual of players as well as people who play a lot. It is quite simply a flaw in the controller and acting like it is not is denying the truth that at least 48 percent of owners have drift (I would guess more now that time had passed. It is probably around 60).
@ritouf you can say that, but the person who's suing is just trying to make a quick buck out of something you can get fixed for free. i agree that they make millions, and 5 million may be pocket money for them, but just because it's pocket money for them, doesn't make it hand out money to people who are not trying to send their joycons in.
@nessisonett nintendo's offering free repairs though.
@Rayquaza2510 You're right, they do break to fast which is a huge flawed inconvenience. It doesn't help how hypersensitive the joysticks are so it is true that blowing on them often will not bring a long term solution and and/or will not help at all. I hope Nintendo is working on an improved upgraded joystick for the joycons because this issue as a while is very frustrating to everyone, specifically Switch Lite owners.
It is undoubtedly a faulty product. I have got 2 pairs of Joycon myself and 3 of them have this issue. Still playable but it would move by itself sometimes.
apart from the technical issue, which has to be addressed somehow (and it is despicable that so far Nintendo has done little to nothing in this direction apart from offering a partial free substitution) I am always amazed to see how people do not have the slightest concept of what money is and that there are lawyers who get on board so easily of such fantasies. and I am a lawyer myself.
@TG16_IS_BAE
I bend over for Nintendo pretty much every time they have a direct, you ask my wife.
But if you want to hold companies to account then I'd say I don't in this situation, I wouldn't deny it as a thing but I got two sets on day one, they drifted and then I corrected it. I personally think there are far more important issues in the world that this money, time and effort would be better spent. Rather than a silly law system that gives credence to anyone with enough money to fight it in the first place. I think the saying is 'money to money'!
@Ghostchip,
A poll from everyone?, I doubt that is even from 5% of the overall user base, so again not a totally reliable way of doing things.
Not saying people are not having issues.
would it really be that bad for nintendo to just admit theyre wrong as be transparent about fixing it? most of the general public wont care but theyve been constantly crossing the line with dodgy business practices. its like theres always some catch to whatever game or idea they have now
@@johnvboy I just said that polls like this have already happened and I'm not sure why you'd think they are unreliable
@Ghostchip,
They are unreliable because they only test a narrow cross section of people.
@johnvboy is a 20000 person poll on a popular website narrow? And a second 10000 poll also narrow?
I would say that it is quite reliable
@Ghostchip,
So basically a very small amount of people compared to the overall Switch user base, still not convincing me this is all that indicative of a wider issue, affecting all users.
Reliability does not come into this as we need a wider view than this.
@johnvboy I don't think you get it 20000 is large enough to sample a community with accuracy. Its science. A small portion of the community is a large amount of subjects which gives an accurate view of the situation. Maybe learn how this works before saying its unreliable.
@Ghostchip,
I am well aware of how this works, but there is no context within this other than it's just a percentage out of 20000 people, and as I have said it's a tiny tiny portion of the overall 65 million installed base.
Perhaps you do not know how this works.
@Kienda Seriously. I've told so many kids and parents about the free repairs, and not a single one knew about it, and so many of them wasted money on new sets? Nintendo has been doing the bare minimum, and it's scummy that they're still selling them. I wish that they would stop and just do a redesign.
@johnvboy dude you just need to go back to science class. It may be a small part of the community but the size itself is large enough to get an accurate number thus eliminating inaccuracies. Maybe learn about how sample sizes work? I literally am going into science as a profession don't argue me. Your only redeeming quality at this point is your dope ass yoshi riding a motorcycle
@Ghostchip,
Why can I not argue with you?, I could not care less what you are doing for a profession, the fact remains there is no context to the sample poll, for example we do not know if they are casual or more core gamers, we do not know how well they treat their electrical items, there are just too many things that could be affecting the outcome.
And that's before we take the wider Switch userbase into account, as I have said I have had no issues, and I will not be the only one.
@Andy_Witmyer That's why this is a class action. The lawyers only get paid if they win. So they take the risk and keep much of the money. This is by design. The US system uses this to regulate corporate behavior. It means the tax payer paid 0 and the bad actors get fined.
@johnvboy dude I could not be more simple. Poll of everyone. 20000 includes all gamers. A whopping 48 percent and that was a while ago meaning it had only gotten higher. With every poll there is variables beyond control but sample size is the remedy to this as it encompasses a whole community on a smaller scale. 20000 does this quite well. I'd go so far as to say denying it is dumb. It's not even opinion anymore so there is no excuse.
@Ghostchip,
I have not stated people are not having issues, but as I have said there are people that are not too.
And how does it include all gamers?, that's rubbish and you know it.
@johnvboy dude I can't even fathom how you think that 20000 isnt enough to include all kinds of gamers. I mean this happens to people no matter the amount of wear on the switch. I have friends with less than 15 hours on the switch total who already have it and they take care of it. Your just too desperate to prove that it's no big deal at the expense of not making any sense. You are just making up things wrong with my argument when WAAAY more than 5 percent of people have drift.
@Ghostchip,
I can't see how you think 20000 people is going to include all gamer types, in my experience the masses never get involved with this sort of thing, and you could be right way more than 5% may have drift, but I still feel we need a much bigger survey to see the real extent.
I am not desperate to conclude this one way or another, just offering a counter argument to this must be affecting everyone as it affects me argument on here.
@johnvboy this is happening no matter what doesn't matter how you game! 50 percent experience it over 20000 and the sample size means it is approximately accurate. Meaning 50 percent have experienced it casual not casual I don't care it happens to everyone and is a problem with hardware.
@Ghostchip,
More details of the poll please.
@Ghostchip,
Are you still here?.
@johnvboy it's on ign
@Ghostchip,
So a poll conducted by a dedicated gaming site, not the most inclusive of surveys then?, so now we know what the dedicated core gamers are experiencing, which to be fair sounds about right.
@johnvboy I told you it doesn't matter this is happening to everyone are you dumb most of my friends 0pay their switch once a month and have had drift again ask anyone here and I guarantee you most will say they have experienced drift before and don't give me that gamer crap it does not matter how many do I have to say it?
@johnvboy joycon drift ain't a "minor issue" or definitely isn't a problem that impacts "less people than most think"
Don't get why you can't get that through your skull
@Ghostchip Yea I realize that now. It's an unfortunate situation. It's also possible that I just haven't noticed or had it happen yet. It's not to say that it wont happen to me, I just hope it doesn't. :/ Crappy situation all around.
@Casual_Gamer95,
Well thanks for that, I guess the people unaffected by all this must simply be lying.
And for the record I never said it was not an issue, I simply stated the evidence put forward on here was not conclusive as it's was not a very wide ranging investigation into the matter.
@Ghostchip,
Keep up with the insults fella, but as I said I never stated people were not having issues, but you seem to be using very flimsy evidence to state it's pretty much everyone, or as your poll suggests 50% of all Switch owners, just can't see this myself.
But lets just leave it there, and agree to disagree.
@johnvboy If you don't have drift and mention it in here, prepare for this :
@WiltonRoots,
Or you must be lying about it, or not using your Joycons for the right games for long enough.
BTW do you have drift.... on second thoughts don't answer that.
@johnvboy I'm not going to answer that question. I can do without the grief.
@WiltonRoots,
So you are denying there is an issue then, can't you get it through your skull, that a survey conducted on numerous gaming sites, filled in by people that had joycon drift issues, came back with the conclusion,that 50% of all switch owners, maybe more have this issue, without of course asking the wider market.
@johnvboy I can't respond to that, too busy. got boots to lick apparently.
@johnvboy In all seriousness though I do think Nintendo should come out with some figures for what the actual failure rate is, they probably can't release anything or comment until the results of this class action is out in the open, which could possibly drag on for years. By which time they'll be onto their next device.
@WiltonRoots,
Without a doubt there is an issue, we just need to know how many people it's actually affecting, and the fact Nintendo are offering free repairs suggests they are aware of the problem.
We just need a little more variety within the people asked, as at the moment gaming website polls is hardly going to do that.
@koekiemonster If you hate Nintendo that much, why are you on a Nintendo fan site? Idiot.
@Donkey-Kong-Fan thanks for the insult *****. Do you think this multimillion-dollar company loves you?
The joy-con is a bad product, basta.
@koekiemonster They certainly love me more than you do. At least they’ve given me great memories since childhood. The only memory I have from you is negatively, because you take so much pride in being an egotistical ***** who wants to make me feel bad for liking a company.
@Casual_Gamer95 Took the decision this morning to entirely boycott Microsoft and Sony until they both leave the gaming business permanently.
I'm part of the people that simply doesn't like either console.
I will continue give my money to Nintendo, the only good console manufacturer, in the meantime.
Yes this is a joke lol
@koekiemonster
Google Dual Sense drift. I'm sure you're cursing Sony on their sister site as well to be fair?
@Cia yes. I don’t protect companies. I just want working controllers. It’s what I pay for. How about you?
@koekiemonster
I just wanted to make sure whether you were a hypocrite or not. If you can direct me to the place where you curse Dual Sense in a similar manner as the Joy-Con's, I'm convinced you're not (and remember, I can see when you've posted the comment). As for working controllers, the last time I had a problem with a controller was back in the N64 era.
@Cia will that make my joycon problems go away?
@koekiemonster
Yes, it will magically make it go away.
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