Class Action Lawsuit Officially Filed Against Nintendo For Switch Joy-Con "Drifting" Issues

Oh no
Oh boy
I know joy cons are flawed, but this is too much. They stayed silent for the OUYA, but choose to pick on this?

So... something breaks, be it due to a faulty component or user error, you get a class action?

I've had mine since launch I haven't had issues. I think maybe it's people who can't take care of things lol

If successful it should encourage hardware manufacturers to have better QC methods in the future to prevent potential litigation.

And yes I have both a drifting joycon and cracked rear casing on my switch. It also wasn't user caused, because I respect my property and the property of other people.

Mine (White Joy Cons) has been fixed. 😀
My Neon Blue will be fixed on next month.

I've gone through three sets of joy-cons in less than two years. The problem is real. I want a Switch Lite, but the prospect of having to send it to Nintendo six months later for repairs worries me.

Remember what happened last time Nintendo lost a class action lawsuits, during the NES era. People in the case were mailed a 5 dollar coupon for any NES game. They lost and got more sales for it.

I love how just because people aren't having issues that everyone that has doesnt know how to take care of their stuff or they just like to complain. I have 5 joycons. All of them had the drift. One of those replacements also had the drift. It's legit and real. I'm willing to bet it's a high percentage of people that do have a problem like 25% or more and that's unacceptable!

@Anti-Matter yeah you said that aready🙄

@Darkyoshi98 @Silly_G @DanTheSausage @PBandSmelly Just because you haven’t experienced the problem yet doesn’t mean it is nonexistent or that anyone who experiences it mistreated their controllers. It has been well documented at this point that ALL Joy Cons will eventually drift because this is an inherent design flaw. Supporting the lawsuit is a good idea if you have Joy Con drifting — this isn’t about making money from Nintendo, this is about bringing to Nintendo’s attention that after 2.5 years of the Switch being on market, the Joy Cons STILL have this inherent design flaw AND Nintendo has not once acknowledged the issue. We’ve given them 2.5 years to address this — if they haven’t at this point, unfortunately the only way to bring it to their attention is by the threat of litigation.

TLDR; I’m certain me and many others aren’t supporting the lawsuit because we want Nintendo to pay us and lose money; we’re supporting it because we want our favorite video game company to be better and attempt to fix (or at least ACKNOWLEDGE) a major problem with their $40 controllers that they haven’t bothered to address in more than two years.

@Spoony_Tech Im with you. The defense force is real. On my third set personally. Its ridiculous. I take very good care of my stuff too.

Never took part in one these, but I reached out and talked to these folks. Then signed up and gave my statement. I love Nintendo, but their silence, and the flimsy warranty is not ok in regards to $80 controllers. Ive spent 2/3s the cost of the system, just to keep playing my games the past year. Thats a serious issue. I shouldnt have to pay $40 a pop for repairs, or do without for weeks. If it was a rare issue, that would be one thing. Id chock it up to bad luck. But its not rare. Its not uncommon, and its not right. You gotta call folks out when they screw up. In a perfect world folks would stand up, and accept responsibility when they knowingly screw up, then make it right. Disappointed that Nintendo chose silence and continued price gouging instead. Personally, all I want out of this is repayment for one set, and for them to fix this issue moving forward.

Um...this is a bit much. Yeah it's annoying but I've seen plenty tutorials online about how to deal with it. Just get electrical contact cleaner, and it'll work. This is a tad extreme.

@JR150 that doesnt always work in my experience. It did help one of my sets limp along for a few months longer though. Either way, making the customer fix an issue they didnt create, by voiding their warranty, is not an acceptable solution.

@JR150 That will only temporarily fix the issue. The underlying cause of the issue is an inherent design flaw that cannot be fixed with electrical contact cleaner.

@Darkyoshi98 I baby my main Nintendo Switch console and its Joycons. Never dropped, scratched and if it's not in my carefully clean hands it's safely in its case or dock. No one else uses it. I bought it in June 2017 brand new and experienced the drift for the first time in August out of nowhere.

After sending them in for repairs twice to Nintendo and experiencing the problem across my kids Switches and 6 different Joycons, I found out how to clean the sticks properly with 99% alcohol and a can of compressed air. It solves the problem for a couple of months but returns.

Its a hassle and definitely a design flaw on the sticks and the way they accumulate dust at the base. They need to redesign it for sure.

...People really don't get it huh? It's impossible to avoid, even I had the issue and I take very good care of my stuff. I've tried everything and couldn't fix it at all, and if it's STILL happening after all this time then obviously something needs to be done about it.

"_______ never happened to me, so it must never happen at all, and if it does, it's your fault!!!"

I recently had to replace my left Joy-Con. The stick would constantly drift left and hindered my ability to enjoy gaming. This is the first time I had to replace a first-party Nintendo product in this manner, and I've owned more or less every major Nintendo hardware entry since the NES. Needless to say, I'm a big Nintendo fan, but this is a problem, and the assumptions that people are mishandling Nintendo's products aren't helping. I know a few of us on here are collectors, myself included, so I'd think they'd be more understanding.

I have some information to share I haven't seen here. An engineer on Reddit determined this is a hardware issue resulting from cheap materials. To abridge his findings, the problem stems from the contact pads being made from graphite, and normal wear causes them to produce microscopic debris that then interfere with the inputs. He asserts this makes essentially every Joy-Con a ticking time bomb. While this lone Reddit engineer is not owed the "final say" on this, it's certainly worth investigating, and this lawsuit may be an opportunity to do that.

https://www.reddit.com/r/NintendoSwitch/comments/b9gdak/i_disassembled_a_joycon_stick_to_shed_some_light/?sort=confidence

@AlternateButtons it's not a user caused issue. It a design flaw as even your own Joy-con will eventually drift. Nintendo need to sort ASAP

The problem is probably real, but I only used my joycons for a couple of weeks until I got a pro-controller, and have never really used the joycons since then.. Only game I have that requires joycons is mario party.. I guess not every one can be as rich as me though and afford a pro-controller.. And yeah would be kind of crappy if some one gets a switch lite and this were to start happening..

I wish more games had Cube controller setups. I can’t afford a pro or new joy-cons and it’s completely unplayable.

@AlternateButtons
To be honest oh, I'm getting really sick of people who are assuming others are causing their own problems. If you were to look at even the most recent poll conducted by this very site, https://www.nintendolife.com/news/2019/07/poll_have_your_joy-con_been_drifting , you would find 50% of nearly two thousand votes at this moment saying that the drift occurs "all the time" with an additional "occasional drift" for another five hundred survey participants. Well this did it is slightly skewed by the point that the poll would be more appealing to those who have the drift already, based off this poll alone I would Hazard a guess of at least 40% of Nintendo life viewers having this problem current on a daily basis, with an additional 20 to 30% occurring at least once a week or more.
But let's disregard the facts because obviously the entire world is full of people who don't know how to take care of Technology. Especially because this particular problem has never occurred to YOU, and therefore perfectly proves that no one else is having problems with Factory error.

I am sorry for being a bit grumpy on this, but accusing the users, for what is obviously a design flaw, is certainly something that would get a lot of people angry.

Edit: to further expand on the lack of your knowledge over this issue, drift is not caused from dust getting into the joy con. This is a direct problem from the methods the joycon uses to determine the exact positioning of the control stick. That piece of technology utilizes weak graphite housings and scratch pad, which then breaks down with use and therefore fills up the control stick with particles causing false readings.

Gold digging lawyers that don't want to work for a living.

@Silly_G
The drift occurs from utilizing to Joy con controllers. And from whichever fashion of play you're using them. If you use the control sticks on the joycon, you are also actively wearing the joycons' control sticks down to eventually lead to this problem.

@AlternateButtons
If you are taking the time to look at my data, you would notice that I actually accounted for a bias of people in that vote. But with approximately two thousand votes, I counted for a full 10% of bias, or an additional 200 votes in favor of drift occurring. I also have a degree in electro-mechanics, such as how to utilize putting together game controllers. But obviously you know so much more about this problem than I do... Perhaps you should recommend Nintendo to utilize you as a resource in their upcoming Court battle. I personally feel that this court case might be taking things a little too far, as with time anything wears out, but that's not for me to determine but rather a court judge.

Another thing to mention — a very similar situation happened with Apple fairly recently.

Their keyboards on their new MacBooks were prone to failure from an inherent design flaw. However, they stayed silent on the issue and people who said they had the issue were chastised for being too irresponsible with their hardware. Apple STILL stayed silent, and instead asked those with the issue to pay a whopping $700 to fix the entire bottom case of the laptop (including keyboard). Eventually a class action lawsuit was filed. THAT’S when Apple decided to acknowledge the issue and address it by extending the warranty for keyboard repairs (and make it free to repair during that extended warranty).

Unfortunately it took the threat of a class action lawsuit for Apple to address the keyboards not working due to an inherent design flaw, it’ll likely take the threat of this class action lawsuit for Nintendo to finally address the Joy Cons for having drift due to an inherent design flaw.

My left Joycon drifts to the left. I take good care of my stuff, but I also live in the middle of a desert so everything gets dusty really quickly. I can usually fix it for a day or so by lifting the little rubber flap and blowing really hard. I don't exactly have spare cash to throw at new ones every few months or for regular out of warranty repairs. My pro-controller has thankfully been problem free so my plan is to use that and just deal with blowing into my Joycon every once in a while when I use it until Nintendo makes a controller revision that fixes the problem. I honestly see this lawsuit as a positive as it would at least force Nintendo to acknowledge that people are having a problem and hopefully work on that revision sooner rather than later.

@Silly_G
"Does the drift occur in handheld mode as well or only in tabletop/docked?"

The drift occured on any Mode you play (handheld, Table top, docked) once your Left Joy Cons got drifted.

Finally something is done about this Joycon-gate.

If this didn't happened, someone will crowd-fund a lawyer to sue Nintendo.

Nintendo needs to be taught a lesson for denying this defect in their controller. It's no different from the Soviet denying that graphite caused the Chernobyl disaster.

Nintendo needs to fix this issue. I have 2 Joy-Cons that fell victim to the drift. I’m planning to buy another pair, but they could drift as well. Like I said, Nintendo is a smart company, but they need to fix this design flaw.

@AlternateButtons Nintendo isn't going to sleep with you.

@AlternateButtons This example might be able to help you understand this situation better:

—————————————
I have never known anyone who broke their TVs or any other objects due to the Wii remote’s strap breaking. Likewise I have never even remotely had an issue with the Wii remote strap. It seemed like a lot of people who broke the strap and any surrounding objects were just careless with their Wii remotes. If they just took better care of their Wii remotes and didn’t carelessly throw their controllers around, there wouldn’t be any issues. It’s just a user-fault issue. They just need to take better care of their hardware.
—————————————

...See what I did there? Just because I had no experience with the Wii remotes straps breaking doesn’t mean the issue is nonexistent or due to user fault. Likewise for you and the Joy Con drifting.

you know nintendos been ignoring this problem for far too long when im glad this is finally happening. seriously nintendo, fix your expensive controllers, you already entice more people into buying these defects with pretty colors (including me, but i will refrain)

to the people saying this is a bit extreme or blaming the user for defecting their own joycons, congrats on being the 25% that was spared from the defect

@leathco I thought the last one was with Mario Party on N64 with the hand chaffing?

@AlternateButtons It ain't, there's a gap at the bottom of the joy stick unlike in most Nintendo controllers that allows dust to gather.

Unless by user error you mean "passively emitting dust like every animal on Earth", you are mistaken

@AlternateButtons literally none of the controllers i have own in the past have defected this much, and youre really out here thinking people who complain about joycons suddenly forgot how to take care of controllers?

people have been complaining about joycons far before the poll, its not a stretch to believe that there might actually be an issue here

Has anyone tried contacting Nintendo and getting the faulty parts replaced/repaired? Or is everyone just jumping on the cash grab system? Nintendo are top of their game when it comes to customer service. I've had N64 controllers, power packs, charging cords replaced or repaired.

This seems way too extreme. I've had more PS4 controllers and accessories go on me than Nintendo products, and I've had every console since SNES was released.

Good, hopefully NSO is next. Nintendo needs to be held accountable for their mistakes.

@AlternateButtons you're either trolling or an idiot. Whichever one you're happy with

@MattyHammo i cant contact nintendo in my country and in my area has no repair spots. id rather they fix their controllers like they shouldve been since the beginning than expect everyone to find 3rd party solutions. i dont even care about getting replacements, i just want all future joycons to function so this mess can be put to rest

@Darkyoshi98 I'm inclined to agree that some of the problem is people don't know how to take care of stuff.

It sucks that it has to come to this but joy cons drifting is just really annoying. I might have it easier on some of you out there though. It’s only affected my right side joy con which for the most part of the games I have it’s only used for camera angles and not every game uses it. So I can play a few games on handheld. Now for those who have it affected on the left side, I can only imagine it’s a nightmare for you.

@MattyHammo It would seem everyone I've seen who has contacted Nintendo has just had a new pair of joycons swapped out. This seemingly solves nothing, as some began to drift afterwards.

@AlternateButtons what if i take of my joycons the same way i did with my other controllers? and they still defect! i still think its unfair for us to take extra care of joycons when nintendo gives no indication that theyre more sensitive to dust. and honestly, what kind of controller has that kind of issue?

I don't think this warrants a lawsuit, but hey, there have been stranger ones. Hopefully this will make Nintendo fix this issue quicker though.

@AlternateButtons I live how every single one of your comments get plenty of downvotes.

Can’t say I’ve experienced the issue but it looks like many others have and are out of pocket for replacing their JoyCon, so whatever gets Nintendo’s attention and a resolution is good for consumers.

Thanks Soros!

@MattyHammo Welcome to the litigious world of 2019.

While I haven't (yet, knock on wood) had any of the drifting issues with my Joy-Cons, I have a couple of observations:

1) I play exclusively in docked mode, and almost exclusively with the Pro Controller. The reason for this is...
2) The stick on the Joy-Cons felt cheap from the get-go. They're simply too "loose"-feeling. When playing with friends and family I've found that players definitely have issues with control (even with the Comfort Grips) in Mario Kart 8, for example. I may get a couple more Pro Controllers at some point because it really is an unfair advantage against players using Joy-Cons.

I realize they don't include the analog of the Pro Controller, and I'm sure manufacturing cost factored largely in that decision, but in the long run I believe it was a mistake by Nintendo. It may also very well be the cause of the drifting issues folks are having since the controller is basically reading stick movement as button presses to begin with.

One last thing suggest trying, though it sounds like a problem this widespread isn't that simple or easy to fix: in the past when I've encountered controller drift in my games I've sometimes found that I was holding the stick in a certain direction upon system boot-up. Turning the system off and back on again while making sure the stick(s) were in a neutral position fixed the issue. Again, not saying this is necessarily the same thing happening for Joy-Con users, but I figured it couldn't hurt to mention.

I have 10 joycons and they all work fine. In fact no one I know has had this issue. It'll be interesting to see what the final failure rate turns out to be.

@AlternateButtons - even if you're right (my joycons haven't drifted either, I did have an interference issue once), why you gotta be so mean about it?

I'd also like to remind those with their heads in the sand that the joycons have had issues since day one.

https://www.nintendolife.com/news/2017/03/nintendo_fixes_the_left_joy-con_problem_with_a_small_piece_of_foam

@AlternateButtons My other controllers don't have this problem and they are much older and are in the same environment.

I hope Nintendo will finally do a hardware fix on these. The drifting issue is far too common.

It's funny how this is so serious that Nintendo is getting Sued. Who knows? Maybe they're working on a solution.

yes some joycons have issues with the joystick drift but is it worth suing over it which is why i think this is being blown out of proportion theres better ways to handle this then just suing.

@nintendolie I mean, it’s a LITTLE bit different than Chernobyl

@shaneoh not always my left one lasted for 2 years since launch so did my right one and after getting new left one from nintendo after several attempts on repairs the new one has been working fine with no issues.

@AlternateButtons This has nothing to do with "dusting your shelves." It has to do with a hardware design defect that is causing an unacceptably large percentage of joycons to develop drifting issues. I'd never even heard about this sort of thing happening before the Switch, and even mine developed it after a certain point (although compressed air helped to minimize the problems it caused me).

What sort of satisfaction do you get shilling for Nintendo like this?

@shadow-wolf EXACTLY THIS! I don't want money, I don't want reimbursement for three sets of joycons that all eventually had the same problem. I want it brought to Nintendo's attention that something is seriously wrong with these joycons and it needs to be fixed so I don't have to keep buying new ones every year or resort to fixing it myself or making do with games where characters move on their own making them difficult and frustrating to play.

One person tweeting at Nintendo isn't going to do anything, it gets brushed off and is considered a defective fluke, fifty people won't stand out because they probably didn't care for them properly and some were indeed defective, but a class action backed by thousands of people will speak for itself and show that they need to fix their controllers. We don't want to keep replacing these when they should last a couple of years minimum, with daily or frequent use.

As much as I love Nintendo, they're not going to pay attention until their hand is forced to take another look at the problem after enough people bring it out into the open without the fear of being ridiculed that they are overreacting or simply "don't take proper care" of their consoles.

To the people saying we're throwing a tantrum over a non-existent problem: If you haven't personally experienced it, it doesn't mean that the thousands of people upset at this are lying or throwing a fit over nothing. I'm going to assume you don't play your Switch very often and long enough to where you start to see the eventual problem. If you do play frequently, I'm going to assume you have a collection of different colored joycons that you rotate so one set doesn't get enough usage to where you see the flaw come to light, just as you're assuming I let it get dirty and don't take care of my console. Controllers won't work forever but they do last for some time and it's not supposed to be less than a year before you have to buy a new one.

It should be common knowledge that if no one speaks up, the problem doesn't get fixed. People are speaking up now for the benefit of everyone and so YOU don't have to deal with this flaw when they release more colors and new Switch hardware down the line.

None of us expect money, or reimbursement or stupid coupons, the law firm is gonna get paid and I don't care how much of a payday they get because they're doing the work for all of us "little people/whiners complaining over a non-existent drift problem" who just want to be able to play their games comfortably and without frustration because the camera keeps shifting around or going in a circle or characters that move on their own. I want the problem addressed by Nintendo and fixed for future Switch joycons, that's it.

@AlternateButtons I hope they see this and send you a heartfelt Thank You.

@AlternateButtons How do you know for sure that it's the Users's fault? This is coming from someone without the Joycon drift problem btw

@AlternateButtons It's really not "preventable," though. Some users develop it, others don't, and it seems to happen regardless of how careful the user is with their hardware. The fact that it hasn't happened to you is likely just pure luck.

@AlternateButtons Whenever my Switch wasn’t being played portably it spent ALL THE TIME in its case. It also received numerous dusting when docked alongside other consoles. All that did was delay the drifting which came after two years. Never dropped, never shunted, never shook hard, basically treated like an infant. Believe it or not there exists events outside your own little bubble where things may happen that don’t in yours. That doesn’t Mean they don’t exist.

Yes, this lawsuit may have the ulterior motive to make money (many do) but it is case of taking advantage of an existing problem to make said money rather than making one up.

Currently on my third left joycon. I'm never rough with my consoles. If this is what it takes to get Nintendo's quality control of these to raise, so be it.

@AlternateButtons you can go ahead and believe the lawsuit is too much, but what else are we supposed to do? take better care of our controllers? its a bit too late to say that since nintendo gave us no warning dust ruins the controller in the first place. and again, why is dust an issue in the first place?? no other controller has this problem, its ridiculous. and nintendo is saying nothing, letting people buy more controllers without any assurance that the design is fixed

it may not defect in the sense of the wiring, but it sure as heck is an issue with poor design. dust gets in and suddenly control sticks go wack. nintendo will ignore this issue til the end of time, and maybe this lawsuit will end up nowhere. i just want this to be a slap in the face for nintendo that this isnt just a minority problem, and they should revise that all future joycon dont drift cause of a little dust, i dont want to have to take extra precaution on an issue that shouldnt exist. and i dont know why youre defending nintendo so much on this, or why your still under the mindset of "well i take care of my controllers and they dont have drift, so every complaint about it is wrong, invalid, and always their fault. joycons have no problems whatsoever"

@AlternateButtons Its not dust. At least not in all cases. Its cheap graphite contact pads, that break down easily due to being... well, cheap. Extra dust and not keeping your joycons clean is probably why a lot of folks can easily fix this, but for the rest of us that got the shaft, being clean and taking care of your things cant solve an engineering issue.

@AlternateButtons have to disagree with you there are joycons that do have the drift problems right off the bat but not everyone has that issue but also sometimes pressing the joystick to hard can also create that problem as well so its like a 50/50 on both points.

@AlternateButtons My joycons are in a case when I'm not using them. I wash my hands before I use them. They have never been dropped or thrown, or touched the hands of children. And yet, the left joystick drifts. This has nothing to do with care.

@AlternateButtons
The drift comes from a problem with Nintendo using graphite which wears over time, this wear causes particles to spread around causing the joy-cons to drift, there is no way to stop this, eventually, even yours will start to drift.

Pretty sure the naysayers are either: People who are lying about actually owning the system, or barely played it since they bought it and haven't experienced it yet, since their controllers have barely been touched.

I've gone through six sets of controllers since buying my system on launch day. And each controller has been lucky to have lasted roughly 4 months before they break. This is the only system, after owning all of their systems, that I have ever had issues with. I take really good care of my hardware, and I'm being punished for playing their system for many hours on end.

I'm not looking for money, I just want them to actually make the fix people have been waiting years for, and if this is what it takes, so be it.

And to answer some questions about if I contacted nintendo. Yes, I did, and while I had my warranty, they didn't fix them they sent me my broken one back (I checked the serial code.) and sent a brand new one in response. And then when the others broke, I was told I had to pay $42 for repairs after the warranty was up (Not including shipping). That's the price of a brand new single joycon, which they conveniently stopped selling.

I'm fine with this. Bought a switch on launch and suddenly, after 1 month of usage, it started to "slide". And since Nintendo has no real presence in Mexico I cannot have them fixed for free. Had to buy a new set instead. They need to be held accountable

That was fast... They probably got Flooded with forms 😂

I'm wondering if Sega ever got pulled up for their Dreamcast triggers. I broke and had to superglue them back together so many times...even when I replaced the pads those triggers still went. Maybe I'm just too aggressive and it was just me being tense with the controller.

Anyway yeah. If I have a drift issue I will post and let you lot know. So far I've been lucky it seems.

Never had issues with Nintendo stuff before, but with joycoins I had it 2 times already its riddiculus, and repair cost 50€ /=.
Nintendo needs to aknowledge this and fix it asap

@AlternateButtons Ok. It's clear you are a troll.

@AlternateButtons If it was one person, yes that could be the case. The evidence suggests it may be bigger than the so called “vocal minority”; especially when people are going through multiple joycons and it being the first time in their gaming history with controller trouble. I wondered the same thing with my original X360 Elite with the whole RROD and eventually, it hit me too. At the very least this warrants an investigation by Nintendo and probably a reassessment of the design.

I hope people who are saying us drifters are not taking care of our joycons know a good chunk of us take great care of our switch products. It's just Nintendo's fault that they didn't set the joycon to fit the joystick wear and tear games like Smash and Splatoon would take.

The lawsuit was filed by a lawyer who experienced the drift himself on his Joycon:

https://finance.yahoo.com/news/nintendo-faces-class-action-over-221300154.html

There needs to be proof to sue Nintendo:

https://imgur.com/gallery/58bBc43#88PnO9v

Yes, it's the graphite causing it.

Id say its fair, Nintendo needs to take responsebility for the joy cons. I cant believe how the sticks and connection issues went through quality testing before Switch release...

Every game controller can drift, it's not just a joy-con issue. Its mainly caused by small hairs under the sticks or dust. I'd bet money most of the people with this issue (especially if its a recurring problem) has animals or don't dust properly.

I literally just finished fixing the drift on my PS4 Dualshock

@Darkyoshi98
I’m pretty gentle with my electronics.
My original joy cons did not drift, but my much newer set developed the problem and i havent even put too many hours or stress on them.

Nothing but greedy lawyers baiting destructive people into placing the blame elsewhere just to line their pockets. Not a damn thing will come of this for the consumers, and their lesson of taking care of their possessions will still be lost on them. 9 out of 10 people claiming they have this "drift issue" have caused it themselves. Don't believe me? Go look at any piece of hardware in a used game shop, on eBay, or other various outlets. Most people have absolutely no clue how to take care of their things. Fact.

@AlternateButtons Literally all you're doing is sticking your fingers in your ears and yelling "NOPE, YOU'RE ALL WRONG!" in hopes people will take you seriously.

@Nintyfan Your logic is entirely stupid. "Most people don't know how to take care of their electronics unlike people who are trained to do it, therefore it is a user-caused issue."

That's just asinine.

@gamer95 I'm the opposite. Both my Xbox controllers are drifting (one is unplayable) while my switch (that I play more) is fine. It's a problem that's been documented since the joy stick became a thing. If Nintendo gets sued then so should Microsoft and Sony

Are the set of Joycon’s that come with system covered under the one year warranty?

my 360 controller back in the day lasted me from the console's release to, well, 2019. i threw that mongrel around. friends came over with their grotty fingers and got cheeto dust in every nook and cranny. it quite literally has a burned in sweat scent after years of halo and summer heat and bodily fluids.

both of my day one ps3 controllers work perfectly, and i often use them for fighting games on my laptop to this day with no issue.

i have three sets of joycons: a black set from day one, a yellow set from a little later, and a splatoon set when they first launched in SEA. both of the first two sets drift, and the splatoon one is probably overdue to start glitching out on me. in less than a quarter of a generation cycle ive lost two controllers where as my gamepads from a generation ago still work fine. its gotten to the point where i go out of my way to find games to buy that dont require controllers to play so if i want to bring the console on the train to work or whatever, i dont have to worry about the joycon analogues rubbing against the inside of my switch case (a worry that no one should have to have when buying a protective case afaic but idk maybe im dumb). as much as im happy i like visual novels and rhythm games, it would be nice to rip out smash or mario kart from time to time but the console wont let me without sacrificing my joycons to a higher power.

@AlternateButtons Please do one thing. Continue to take care of your joycons. Why are you bothered about some people suing Nintendo? Your arrogance in this thread is laughable. And keep the Switch out of dust? Isn't it meant to be portable and played outside? Or are you saying people living in dusty areas should not buy a Switch? And please don't forget to take care of your joycons.

Finally! I had bought new joycons because of drift and now less than 3 months later I have the same problem. Its obvious the joycons are not up to par with other premium controller when it comes to build quality and durability.

I've had two joycons now with drift issues. In my experience, it is a legitimate problem.

@AlternateButtons
There are plenty of others who disagree with this suit, but you're the only one who's actively being aggressive towards other users. You've yet to provide any valid argument that has anything substantial to back it up, whereas your opposition has offered at least a few pieces of evidence. So far your only responses have been simple contrarianism, ignorance, mockery, or stock quips about dusting, user error, or how we should take better care of our hardware. You've offered nothing constructive, and based on the simplistic and repetitive nature of your responses you're either A: trolling or B: too pig-headed to accept the possibility that this is an actual issue.

But I'd be happy to be proven wrong. Please, by all means, respond with something with some actual thought behind it — i.e something other than mockery, ignoring the argument, or one of your three basic repeated statements about dusting, user error, and hardware care.

And for once I hope they succeed. There is no hiding from this one, Nintendo.

Good, hope nintendo gets burnt for it. I want them to make sturdy controllers again.

Get'em to fix the d-pads on the pro controller while they're at it.

Finally some legal action. I love Nintendo but I wouln't love them nearly as much if they always had those broken Joy-Con controllers. If they would just work as intended, and not get the drifting error after a couple of months, then I could accept them a bit more, but they would still be the most uncomfortable main controller in a Nintendo console imo.

Fortunately it's the first time they messed up in that regard. They should offer free repair for all those badly manufactured Joy-Cons and create better ones asap.

@AlternateButtons
Just because you don’t have the problem yet doesn’t mean it doesn’t exist. I clean my controllers almost every day and have a mom with a cleaning obsession who thinks its necessary to vacuum everyday. And guess what? One of my joycons ocasionally drifts aswell. I did everything I can and could to protect my hardware and don’t you dare telling me I don’t take care of my hardware. Because I am 100% sure I take better care of it than you do.

@gamer95

Well, Id say you got close to no ideal what you talking about. My left joycon drifts, it looks like new and my cons are not used with force. The reason that its allways the left is cause you use left stick (movememt control) much more than camera stick. It gets broken due to materials inside the stick house gets worn out.

@AlternateButtons your using anecdotal evidence as proof?

@AlternateButtons Quality trolling. You're probably still waiting for your joycons to return from Nintendo and you've gotten a little cranky. Don't worry, I understand. We all do

@hawke770 Watch as he responds with "Nope, I take care of my Joy-Cons"

@AlternateButtons Did Nintendo already call you to thank you for all your shilling efforts? Or are they slow in acknowledging your efforts as well, just as they are slow in acknowledging this.

By the way, I am not a Nintendo hater; in fact, I would be the first person to defend their Blue Ocean policy, just that selling flawed hardware isn't the best of practices, so can't support that as a consumer. And yes, I use my Switch indoors 90% of the time, my room is clean enough, and I don't chew on my joycons when I'm hungry.

And also, those saying that they have 5/more pair of joycons and never faced this - probably none of your pairs have been used enough to manifest the defect? And maybe not many have that kind of money?

I've been fortunate enough to not have either of my Joy-Cons drift, but I've only owned my Switch for 5 months now and I know it's probably just a matter of time before they do. I'm glad this problem is going to court so Nintendo will have no other choice but to address it and fix the issue, because they sure don't seem to be willing to do so without someone forcing their hand on the matter.

@LuxExterior sure he does. Unlike the rest of us

@AlternateButtons
Do you want proof?
https://www.reddit.com/r/NintendoSwitch/comments/b9gdak/i_disassembled_a_joycon_stick_to_shed_some_light/?sort=confidence

https://www.youtube.com/watch?v=Z7um_1jr2vg
also isn't the comment section enough proof for you by itself?

@AlternateButtons also, can't wait for yours to start drifting to see if you still "take care" of your joy cons

@DeadCat There's no point in arguing with him. He's made it painfully obvious that the only information that he considers valid is that which he provides himself.

@PBandSmelly Cus Nintendo's name and hardware mean something

OUYA was nothing even when it was new

Strangely enough, I've only experienced it in one game before, FF9, but got Growtopua last night for my kid and the drift is so bad, its unplayable.

I'm not sure the drift is a hardware issue, otherwise it would affect all games

The wording on it bothers me. They aren't defective out of the box. This seems to say they are. Nintendo has made a crappy product but it works when it comes out of the box.

I've always considerd myself to be neat and someone who takes good care of his wares, but my left Joy-Con started drifting after like a year, just after my warranty expired... I haven't had my Switch undocked or the Joy-Cons removed since, because it's such a nuisance when you mostly play platformers and FPS games. Heck, even selecting something in a menu becomes impossible.
I've read about so many complaints and even some my friends who own it have the same issues.
I've always trusted Nintendo to deliver good products, but the Switch (eventhough it's a great system) feels a bit cheap and fragile.
I hope this lawsuit pays off and that people who have the issue can return their Joy-Cons to Nintendo for free.

@nessisonett Buy a Mayflash NS adapter, and you can connect Xbox, PS pads etc. to Switch.

@ClassSonicSatAm

I have an Ouya. There is nothing wrong with it. Why would you sue them? Just because it wasn't succesful? I had no problem with mine.

hoping this forces Nintendo to replace our drifting joycons with new good ones.

mines been send back 5 times both of them.
and they have not been used since they broke down after the warranty fell.

pro controllers are great though

@AlternateButtons my luck I've stumbled upon you, then. Can you give us some tips on how to take care of electronics, then? Surely that'll prevent our poorly treated joycons from any future malfunctioning

@AlternateButtons absolutely masterful troll. You just put the line in the water and waited for the bite. Like shooting fish in a barrel.

As for my joycons. I play my switch in a hermetically sealed room while in a full hazmat suit and STILL got the drift problem.

I mean it's really not shilling to point out this is a problem all controllers can have because it is.

It's also not trolling to point out that portable consoles get knocked around more by nature.

I have an idea to fix this bad publicity Nintendo. Just reshape the top of the joysticks into anime boobs and everyone will be on your side no matter how crappy your product is because FREEDOM!

I have OCD and my left one started drifting and now my right one is having the same problem with no way to send it in to get repaired.

It's a clear problem if my childhood SNES still works perfectly fine.

Here's a link to a video that clearly shows the design flaw people are talking about. The speaker is a bit annoying but the video he's made is really clear on the problem with Joy-cons. I have 8 Joy-cons and 2 of them (both yellow, + and -) has grave issues.

https://www.youtube.com/watch?v=Z7um_1jr2vg

I've had this issues with 2 of my left joy cons, Nintendo fixed them for free and fast, had them for over a year. Is this not the norm or just a UK thing?

They deserve this and a huge fine for ignoring the problem and forcing users to pay shipping costs for the faulty controllers. It's like they wanted them to buy brand new joy-cons again instead of taking responsibility.

Damn finally. Hopefully they address this problem now

@AlternateButtons

I find it odd that you admit you hate the joycons, use a pro controller almost exclusively, and you would like to buy more pro controllers so you never even have to use joycons which makes you an expert on joycon care. But hey, your rarely used joycons don't drift so apparently taking better care of joycons means not using them. Is that what you are arguing for here?

@whanvee

Items have an expectation to work for a period of time. If an item has a hardware defect that will cause failure within a certain period of time it is defective in the box whether it works day 1 or not. Defective out of the box means hardware issue that Nintendo could fix by changing the manufacturing process. If it's not defective out of the box then this lawsuit is DOA because there is nothing Nintendo can do to fix the drift. Defective out of the box is going to be verbaige used in any class action suit.

Some of you need to take hold them accountable for something. Nintendo online is completely garbage (especially for Smash) and their Joy Cons are expensive junk. We carefully baby our products with care, and Nintendo just sits back and shrugs their shoulders as if $80 grows on trees.

I've also had drift problems on my ps4 controllers.
I've bought like 5 of them so far.

@AlternateButtons I’m glad someone hasn’t had this problem. I have 2 sets and both had the drift.

Obvious trolls obviously trolling.

My one joycon got drifty and when I looked up troubleshooting, I found a ton of people who experienced the same. I've had consoles all the way back to an old Atari and this is the first time inexperienced it. Thought it was a calibration issue.

This isn't the same as throwing your Wiimote through your TV. This happens without your help.

I love Nintendo and I love my Switch. But this problem is pervasive and should have been addressed some time ago.

I don't know what this law firm is getting out the deal other than publicity (perhaps that's enough) but I do hope it helps fix the problem.

It's really about damn time, had issues for so long and Nintendo has just ignored the problem completely.

It'll be real hard for them to ignore this now when it starts to snowball.

This might be a bit dramatic, but as someone who had this issue 3 separate times, I’m glad this is happening. At the very least it should light a fire under Nintendo to really look into this and fix the problem if they have t already.

@echoplex

Sorry to hear that, yeah it really blows. If you have a can of air, try using that on the rubber flap near the base of the stick. Sometimes it’s just dust that gets under there. Ridiculous that some dust can cause so many problems.

I love my switch and I treat it like a little bambina but I have had to send all 4 of my joycons to Nintendo to fix the drift. I don't know why people act like the ps2 didn't have disc read error, Xbox 360 didn't have the red ring of death and the N64 center joystick didn't randomly go out. "Manufacturers never make mistakes or put out a rushed product to turn a profit. It's all user error" Some of you never had to blow in a Nintendo cartridge and it shows.

@JR150 that works for a couple of weeks and comes back. It's not extreme at all. Nintendo should be held accountable for sloppy hardware.

Legit question - is there a case if Nintendo acknowledges and will rectify the problem? Or is it that they charge for the fix/replacement after so long has passed?

@FF777 lmao you think your rich for buying a pro controller 😂

Got 4 joycons, all of them are drifting. It's pissing me off. Don't say that it's because people can't take care of things, I have multiple controllers, all are working well, I've always took care of my joycons and even had to send the blue left one to Nintendo to fix the problem with the range and the lag it had when the console launched. They did nothing for the sticks tho. I'm out of warranty so... I'm screwed, I'll have to fix it myself, which is still a pain

I can understand the lawsuit, it feels like they don't even want to fix that so if it can ring some bells at Nintendo, that's good. Can't understand why the pair of joycons I have bought are drifting even thought I made sure to buy them months later the console release so I don't have the problem with the range, I hoped that the joycons would work good but yeah ...

I also don't really understand how people can be ok with the fact that they have to fix themselves the stuff they bought. It's hella expensive and you still have to fix it yourself, how is that ok ? Never had to do that before

This comes here only after I posted the legal action link and the thread it was poated to was also deleted. Got censorship going on here from NL.

Good. Let's see how evil this Bowser suit really is.

I've had to replace one set of Joycons because of drifting and I take good care of my stuff.
The problem is real.

@AlternateButtons What a disgusting personality you have. You must have tons of friends. Bottom line is that the hardware is faulty and I’m glad someone is calling them out on it.

I’ve bought 4 switches since launch. 2 for my business and 2 for home, 3 of those the switches came with faulty drifting cons. The cons in the store see lots of abuse by kids- yet only 1 of those pairs drifts. The second set of Switch consoles dont get handled play (docked only) in an adult house hold yet both of joy cons drift even though most of the time a pro controller is used. Yes, the issue is real and no it doesn’t affect everyone. I’m guessing it has to do when or where these were manufactured. Something, somewhere went wrong and I’m tired of having to pay for new cons when I had nothing to do with this.

Good. As someone that bought a pair of neon yellow Joy-Cons just last month and they drifted OUT OF THE BOX. Left one drifting up and right one drifting left - though much less than the left stick - there is seriously a QA problem here.

So don't give me any of that 'drift only happens to people who don't take care of their hardware' stuff.

Also before that I had two gray Joy-Cons drift. My first pair, bought a used Switch that included them. So fine, I chalked that up to the Joy-Cons being old. But no excuse for the yellow ones.

Nintendo expected ME to pay for shipping to repair them even though the fault was entirely theirs. I fixed it myself using electrical contact cleaner.

In contrast, I have a Gamecube controller from 2003 - over a decade and a half old - that I did abuse in those years - I didn't take care of things as much back then as a teenager - and that controller still works just as well as the day I first bought it. Thousands of hours of usage, and I still use it every day as a gamepad for my PC using a USB adapter. It's still going strong.

Meanwhile it seems you're lucky if Joy-Cons still work as intended a year after purchase. Or in my case if they work as intended right out of the box!

Nintendo needs to revise the analog stick design and send out replacements to anyone who claims to have an issue. I even think out of warranty Joy-Cons should be replaced for free if there is evidence that Nintendo knew about the drift issue before the Switch went on sale (they have QA teams that test hardware, and if I were a betting man I'd say the QA team warned them about this months before the Switch was sold).

Logitech sends out replacements quickly. You don't even have to send in your broken device first. I had a mouse break,. contacted them, and two days later a new mouse was on my porch from UPS. I didn't have to pay for any shipping charges, and they didn't even want me to send in my broken mouse.

If Nintendo had issued a statement acknowledging this issue, and either sent out working replacements first and included a prepaid shipping box to send the broken one in — or gave affected customers a prepaid shipping label to return it then this lawsuit would not have happened.

Here's what needs to happen: Nintendo needs to change the design of the analog sticks in the Joy-Cons, and once that happens they need to put up a form on their website where you enter serial number of your malfunctioning Joy-Cons and mailing address and they send you the new revision. For out of warranty Joy-Cons require some sort of proof such as a cell phone video focused on their Switch showing the calibration screen and showing the input indicator being off center without touching the stick.

Make this right, Nintendo. You made excellent quality hardware for years until now.

This is the outage culture we live in now. People can't play their precious video games so lawyers have to get involved. When did gamers get so pussified? Take better care of your crap and you won't have these problems. But I guess that's too difficult. Too much effort involved. Just be lazy and blame it on the next guy. I hope the next extinction level event is coming soon.

@Keywork It's 'pussified' to expect something you paid $80 for to work right? These Joy-Cons are not cheap at all. They charge a top shelf price for something made with bottom shelf quality components.

My brand new Neon Yellow Joy-Cons from Amazon drifted out of the box. I was expected to pay Nintendo for shipping them.

I suppose you just roll over and take it whenever you get a bad piece of hardware? Because heaven forbid you be seen as being 'pussified.' That's what really matters eh?

This reminds me of the Xbox 360 RROD debacle. Radio silence, followed by statements downplaying the issue until their hand was forced. This is why this lawsuit is happening. Nintendo refuses to acknowledge it, and the same broken analog stick design exists in the newest Joy-Con colors as well - which means Nintendo has done nothing to resolve it.

@Keywork dude it’s a hardware issue. It’s not a player issue. As I stated in a post above out of the 4 switches I’ve bought at launch 3 came with faulty controllers. Drifting is a real issue. It doesn’t affect everyone, but it’s a real thing.

Gotta love when people (or at least one person) have an answer for everything.

I'm not contacting these guys, but my left joy-con drifted last year. And so did its replacement (which was preowned, but still). Eventually I caved and got the original fixed. I hope if this doesn't go to court, that it at least serves as a wake-up call and have Nintendo take action. I love the company, but man they make stupid decisions sometimes.

I hate this crap. Just because a product is poor quality and doesn't last very long doesn't mean you have a legal claim against its maker. It didn't endanger you, and it worked fine as intended, it just wore out, like literally every product ever made will over time.

You guys do realize the drift is caused by dust settling under the joysticks right? Happens with all controllers based on what they're exposed to. It is just more noticeable with joycon as the sticks are smaller with less range of motion so the dust would affect them more. It's not cheap hardware. My xbox elite controller has drift from this.

@boxyguy I completely agree but I believe the Xbox 360 or original Xbox control had drift problems. So this isn't even a new concept Nintendo just had to squeeze in all those features like HD rumble and the IR camera etc. So then they could only buy the cheapest sticks possible. It would completely fix the problem if they simply bought a different company's joysticks. I have had my joycons drift so bad that even holding the stick in the opposite direction for 30 seconds doesn't work. I hate this issues and it's finally time for everyone to get Nintendo to at least look into it. I believe it was kotaki that was making a very aggressive remark about the drift problems. This needs to stop.

My family had to send in both our left and right Odyssey red Joy-Con for repair, though warranty was honored for both. Part of the problem then, however, was that we charged the Joy-Con right next to a window that produces egregious amounts of dust. While we relocated the charger to the inside of a cabinet, it doesn't change the fact that the left red stick is now really loose and how our grey pair may now be having issues. It's not a matter of if, but when with Joy-Con drifting. Taking care of the Joy-Con only delays the inevitable, and if this suit drives Nintendo to act (if they haven't quietly already begun to), then I'll be okay with it.

I see a few people say take better care of your stuff and definitely one of them. Pepole that do all ways have my switch in a soild case if I don't have it in the Dock and my original right joy con drifts terribly can't be used now and the 1st time I tryed to use the joycon as single controllers my left joycon mini rl button doesn't work and the vr camera doesn't work with the labo so would assume they never worked on mine I have been buying nintendo products for years now and never had somthing so fragile and weak normally last for years

@Sawdy it is the hardware. There are contacts that rub together and Create small particles inside the controllers. All they would have to do is make the stick part where you put your thumb fully connected to the ball looking part. Sometimes Xbox controllers van get drift, but it's usually after about 5k+ hours of gaming. Sorry it happened to an elite controller though. That blows.

Couple of things:

I'm surprised at the number of posters who seem to be vehemently blaming gamers on this and seemingly giving Nintendo a pass.

Also, someone mentioned in a previous article about possibly two different Joy-Con issues being discussed here. One if this more recent drifting due to the dust under stick. The other, dating back to launch and what I experienced pretty shortly after, is the left Joy-Con losing signal and completely fritzing out when detached (it works fine when attached), making pretty unreliable and unusable.

Whatever the issue is for a particular gamer, it's pretty obvious Nintendo cut some corners with the Joy-Cons. They have been relatively quiet and at some points, dismissive about the situation. If this at least gets them to publicly acknowledge that it's a real issue, then good

@FantasiaWHT it didn't work as Intended it breaks after 150 hours of gaming. Maybe if it drifts after 4,000 hours it would be more reasonable.

@Sundavr Did Nintendo warranty how long the controllers were good for? If not, it doesn't matter. There's no inherently "correct" length anything should last for.

Reading more into it, there are some reports of joycons drifting from Day 1, and that is a legal problem. Not if it breaks down later though.

So does this mean if they win the case, I can send in my left joy con that I replaced a stick on myself, and get it fixed free of charge with a new factory stick?

I have two sets of joycons: an older gray set and a newer red set. The older gray ones, admittedly, were stored in pockets, backpacks, you name it. Joycon drift has happened once with both of them, repaired under warranty by Nintendo, and now has happened a second time with the left one. My newer red ones, however, are very well-taken care of, haven't been dropped, and haven't even left my apartment (staying in the charging dock or normal use). Joycon drift has started in the left one.

I play almost entirely in handheld mode (it drifts regardless of what mode I'm in). I have bought an electrical contact cleaner (pressurized air) can; using it either works temporarily for a few days or changes nothing at all.

There's no way this is a "care" issue. The problem happens proportionally with normal use. The left one is always affected first despite the fact that my left and right gray ones were all stuffed in the same pockets, and my red ones always together in the charging cradle.

Whether or not this is a viable legal issue, less than a year is an unfair amount of time for $80 controllers by Nintendo to last, and its unusual for Nintendo not to have owned up to it by now. I'm giving them the benefit of the doubt and saying its due to confusing this problem with the "obstructed signal problem" they have due to generally low bluetooth signal, causing characters to drift in the same way but only when joycons are detached (a completely seperate problem that can be fixed by just moving closer to the console). But hopefully this lawsuit shows them how widespread their joystick problem is, especially now that it worsens people's faith in getting a new Switch mini, where the joysticks are permanently attached.

From personal experience as a stubborn individual who's willing to use anything until the last second: the drift problem will always eventually get so bad that any game is unplayable. Absolutely constant
wild movement of the joystick any time the joystick is untilted, and changing of direction even when it is tilted. Spawn Wave has already come out and demonstrated why this is a hardware problem, its undeniable: https://youtu.be/Z7um_1jr2vg

Nintendo, please update your joysticks and allow us to send them to you for permanent repair for cheap at least.

Why are joycons so expensive considering how the build can easily drift

Only in America. The land of the lawsuit.

Filled out my form days ago. Fingers crossed.

@gamer95 what does it mean then

@AlternateButtons I hope she sees this, bro.

@NintendoByNature probably that Nintendo will be required to pay a huge amount of money to the government, and will be made to chanhe the materials they use to make the faulty hardware from then onwards. Probably provide better assistance to all people with the problem with a better process to receive and send back the joycons... possibly even a recall of all faulty joycons in america? Nothing for the users directly, at least not in short term

@JessM87 Exactly. Hope this makes Nintendo act.

I want to fill out a form for them, but the website is down.

I've had one set for a year, which I used nearly exclusively for ~6 months before buying a Pro Controller for Smash, and another set I bought a few months in and used a little, mostly in December. Neither set has drifted, but I've also barely used the Switch over that time compared to some. So I'm not going to blame other users.
Nintendo's a big company. They can afford to be held accountable for $80 controller sets where half is prone to break. The lawsuit will try to prove that they're defective and finally answer that question, but don't worry, Nintendo will get a chance to prove that it's user error, so you all don't have to do that for them here, for free (I assume.)

@NintendoByNature there's a possibility they could offer free or discounted repairs to anyone with the issue, but probably not for people who have opened up their controllers and replaced parts. Its a stupid rule, but it is often the case.

My red set I bought for $80 new at GameStop has drift when tilted up. Oh well guess that's $80 down the drain.

Why anyone continues to give @AlternateButtons a platform is beyond me. He’s clearly an insecure person who desperately craves negative attention and is clinging to an artificial sense of superiority that he hasn’t encountered this issue yet. Honestly, if he wasn’t so infernally annoying, I would probably feel bad for him. And before anybody thinks I’m being a hypocrite by responding to him, I’m not. I’m speaking out to those who have to listen to his garbage, and I’ve already hit “Ignore” on his posts so I won’t see any replies of his. If everyone just does the same, the problem will solve itself.

But back to the issue at hand. The drifting isn’t caused by external dust in every case. The graphite pads inside the control sticks break down through use, due to being made of a cheaper material than control sticks in the past. Nintendo has never had widespread drifting issues with any of their control sticks in the past, and yet there is a slew of cases this time around. It’s clearly the fault of using cheaper materials and therefore a hardware defect. And even in the cases where it is caused by ambient dust, there’s no reason why that should ruin a controller that you paid $80 for. Dust is an inevitable fact of life, and if it’s breaking something you pay hard earned money for by simply existing, that’s a design flaw, plain and simple. Nintendo always found a way to keep dust from ruining their control sticks in the past, but this time they cut a corner, despite charging more for their controllers now than they ever have. Something needs to be done, because this practice was shortsighted and anti-consumer. Don’t let anyone’s trolling or desperate quest for negative attention convince you otherwise.

@Fulgor_Astral got it thanks

@Nicolai I figured that was the case. Too bad I opened up mine about only 2 months ago

What would all the Nintendo fans on this website do if this lawsuit affected future projects due to loss of money or stock of Nintendo? What if this lawsuit caused the Switch to be the last Nintendo console made? Or first party games to lose funding, so only mobile ports and shovelware would release on the system?

I've had the RROD on the X360, multiple PS4 controller shoulder buttons wear out, a N64 controller joystick break, a Wii U controller charger stop working, just to name a few. But not once have I thought of filing a lawsuit. I might be lucky to not experience the drift yet but if I did I'd send in for a replacement, repair or just repurchase. If I was that upset about a product I'd stop buying it/supporting it. Get a refund and move onto something else.

And what is the outcome everyone is expecting? A small cut of the winnings if successful? A free joy-con? Extra quality assurance checks? Or just waste Nintendo's time until the next fault is found? I find this lawsuit a huge eye-rolling, law firm attention-seeking, make me famous, mistake. As they say, "only in America".

@DanTheSausage It is a defect caused by poor design. An Imgur user name rainbopython, who's an electrical engineer, disassembled a JoyCon. They discovered that the contact pads are made of graphite. The stick's sliders have metal prongs that scrap against that graphite when the stick is moved. This wears the contact pads down and their dust builds up inside the stick. The built-up dust causes phantom inputs and thus the drifting.

Source: https://imgur.com/gallery/58bBc43

This sounds like it’s an issue, for sure. My launch day Switch hasn’t drifted, but I mainly use Pro Controller so not discounting anyone’s claims. I’m sure it’s just a matter of time, been portable gaming a bit more frequently this season.

However, I would implore anyone without fluid legalese to do some digging into some of the criticisms of Class Action lawsuits, the potential for abuse by lawyers of both class members and defendants is HUGE. Like multiple legislative acts to curb such behaviours HUGE.

Also, the potential for the lawyer to be the only one who truly benefits here is almost a given. The bad PR would have been enough. My guess is someone will open up a joy-con in 6 months and it’ll magically have different materials and that will be all the addressing that we will get.

Class Action can get messy. Messier than this issue called for. That’s all I’m saying, don’t kill me.

Side note; this is very reminiscent of the “red ring of death”, I hope I’m not the only one who remembers putting their new console in a freezer wrapped in a towel haha

@infernogott There was nothing good about it either
well ofc they wouldn't sue something that wasn't successful.

@Magician Me too. Exact same. I love my Switch but the quality control was just unacceptable on these. I didn't even use if excessively, way too severe for just normal wear and tear.

I am someone who has always taken great care of the electronics I own. My stuff literally still seems brand new because I will wipe the tech down and/or clean it with the appropriate means.

The only issue with a video game system I have had prior to the Switch is ironically another drifting problem with the PSP analogue stick. That being said, I barely use my Joy-Cons (Mainly pro controller in Docked) and the left one still drifts every now and then. My Switch was bought at launch but my brother bought his when Super Mario Odyssey came out and his left Joy-Con is drifting too.

Nintendo has to acknowledge their bad and unreliable design of the Joy-Cons. I'm especially surprised because I have always advocated for their amazing build quality.

@JugOfVoodoo Would explain why I never had a drift issue after years of heavy use on my 3DS, Wii U, or other consoles like PS4 or Xbox.

As others have said, I don’t want money, I want the issue acknowledged with a new Joy Con model that doesn’t drift. It’s at a point where I’m going to have to buy a Pro controller because how of annoying this is. And that’s incredibly frustrating, because I like to play my Switch portably. The selling gimmick was being able to play on your TV and on the go, and you have to use Joy Cons to play portable. It seems apparent that users who play in docked mode with Pro controller have the issue less. It confounds me that no one is addressing that. The Switch was sold on being able to play in handheld mode, and if doing that makes your joysticks dysfunctional this easily, it’s an issue with the product.

This controversy doesn’t affect my opinion of the company at all, I’m a shill for life— I just want to play my Switch as advertised.

@AlternateButtons dude I hate to break it to you but you're being ignorant. You think just because you didn't deal with the issue it automatically doesn't exit and that everyone else who is complaining about it is a "whiner". I love my switch and Nintendo but the joy con drift problem needs to be take care of, it's a serious design flaw and it's not our job to fix an 80 dollar controller that we did absolutely nothing to. Nintendo needs to fix their product not us. Both of my joy con sets have the drifting problem and I did absolutely nothing to them I take care of my switch and so do alot of other people. I'm glad you don't have the issue but plenty of other people have it and you need to accept that.

"Prepare for trouble"
"And make it double"

Nintendo, I hope you address this issue now or lose money?

As there Twitter bio says we're listening, when they're really not, at least not on this issue.

Please to God fix this issue Nintendo. If not, I'd just sell my Switch at this point, really no use in playing with a faulty Joy-Con/system. Although I believe its actually coming from the system itself. I've been thinking about buying a new Joy-Con, and if it works fine, then odds are it's actually the system itself that's faulty, not the Joy-Cons. Correct me if I'm wrong.

@Darkyoshi98 I bought mined on launch date and have yet to experience issues on the joycons. I bought two more for my nephews, those are beat up to recognition, yet they never experience the drifting, I wonder if it's certain conditions? or maybe the newer batches?

The law firm will get a big payout for themselves; the customers will probably just be given a discount voucher code on the eShop.

Everyone knows how to ignore someone right?

My sons red joy con just started to drift this week. We bought it on his birthday in November and in 8 months, one of the joy cons drifted already. I tried to get a replacement but for $70? Common. And you cant even buy only one of the pairs.This is ridiculous.

Funny how obvious trolls don't think they are obvious.

@Darkyoshi98
No it isn’t people not looking after them !!!!!!

While I’m not a fan of our lawsuit happy culture in the U.S. (seriously when kids first fight helicopter parents get lawyers involved) I am happy with this if it forces Nintendo to deal with the issue and release a Joy Con that is improved and will not drift. If this gets settled out of court and Nintendo doesn’t release a better Joy Con then what a waste right?
For the record I have a launch switch and never experienced drift but that doesn’t mean it’s not coming for me.

Not happened to me, would believe it's legit.

But when people who have 3+ sets of Joycons and they all drift and deny any mis-handling, you have to question it.

I hope this makes Nintendo fix the design flaw that is causing the drift. I haven’t had issues, but I’m definitively not looking forward to the moment it starts appearing.

@boxyguy
He’s obviously a child, maybe 11-16 years old or so? No adult would double down on their assertion when they’ve been given so much testimony to the opposite affect and evidence to back it up such as graphite parts that create debris.
Try and remember your 6th grade self, that child like assertion that you are so right and coming with “facts” and everyone else is a stupid head! You will get the picture. I think people have done what they could to educate the kid but he is proud of his stance and won’t come around even if his own Joy con started to drift.

Good that it is happening. Design flaw is causing it. My left joycon is fine(mine disconnected from the console once). Nintendo need to acknowledge this.

@Wrz
My hardware is working perfectly. Thanks for asking though.

@Tendogamerxxx
Yawn. Crying over video game consoles is kinda sad.

@electrolite77
Thank you. Finally someone gets it.

To those with the faulty joy-cons to no fault their own they should replace ASAP in Warranty or Out-of-Warranty. This is the right thing to do. For it to get this far and be mum about it means they knew about the problem. I do know there are those that talk about Joy-con and case defects but some of those are most likely from the "abuse" side of EULA and not caused directly by manufacture defects. So we need to differentiate from hardware failure in normal use to hardware failure from user "abused" hardware or lack of care this will help resolve the problem at hand "pun" first.

So it seems like the resistive graphite padding being worn away to form graphite dust that introduces electrical shorts is the primary cause of the JoyCon drifting issue.

The solution would to to place some type of graphite thin film on top of the graphite padding. The issue is that it would increase the resistivity of the padding due to the addition of the film, forcing Nintendo or whoever manufactures the JoyCons to recalibrate the analog sticks.

@AlternateButtons "I'm shocked how many people don't seem to realize most of my replies are trolling."
https://i.imgur.com/pLOrJ.jpg

Great. The lawyers will make millions and I will get a voucher for 2000 silver coins on MyNintendo

Yay let’s buy some lawyers a new house... /s

Such a litigation obsessed culture we have. Which only benefits the lawyers and makes companies more restrictive and less innovative. After all no company wants to waste money in court costs.

They did this because of the amount of Joy-Con drift comments. So if you've ever made a Joy-Con drift comment on NintendoLife, YouTube or elsewhere, you're partly the cause of this.

It's funny, because I'm reading some of the comments here, and I'm like, 'hold on, weren't you making one of those Joy-Con drift comments the other day?' But now you're making a snide comment about greedy lawyers or whatever...

@jedisquidward that proves its not just switch controller going through even xbox and ps4 controllers go through the same thing

@Darkyoshi98
Nope, that's not it. Was just like you until a few days ago. Launch console, play it all the time, no issues. Liked to brag about it around these parts just like you're doing. But then BAM - one day, left Joystick is super broken and has remained that way. Will generally get better after the first few minutes the Switch is on, but yea, I have the problem now, too. Don't be too cocky lol

I'll be damned if I buy another system like the n64. With controllers that slowly destroyed themselves. I bought six n64 controllers and they're all broken now.

I'd sue them for the 420 bucks of useless plastic if I could. Go switch owners, fight back!

I'm sending my two sets of joy-cons for repairs (the second set is new and it drifts badly) but I don't understand why I have to do that or why they don't correct the problem. People I asked advised me to get a pro controller which is more sturdy but I'm hesiting to spend $79.99 AGAIN.

I mean, the joy-cons are THE official controllers you get with the system, it doesn't make sense that Nintendo wouldn't at least admit that there's a problem with them and just do something.

Oh and they are not the only one who did the controller wrong this generation, the dualshock 4 sucks too.

@Darkyoshi98 I have over a dozen consoles, all in nearly perfect condition. I even have two gamecube controllers from over 10 years ago still in good/working condition. I've only had my switch for a little over a year and I already had drift problems in the joycons that came with the Switch. I bought some new ones and not long after I started experiencing the same with my new ones. This doesn't happen with any of my other controllers but the joycons. Just because you got lucky with yours doesn't mean this isn't a real problem with everyone else

@AlternateButtons Oh please show me the mystical chest that will keep my joycon unharmed while they aren't being used.

I keep mine in a case and the drift has still occurred in both my left joycons. Even if you don't take as good care of them as you should, they shouldn't become defective if they cost over $60 on the market. They're far too expensive to break so easily. If Nintendo wouldn't have been cheap in making them then this problem would have been avoided. It's sad that I've known them for having the highest quality products all these years but that is being ruined by the joycon

@garfreek I just hope the lawyers aren't greedy af while stiffing the working class. I would like to replace my right dot-com BUT REFUSE TO LET ANY CASH GO THROUGH THEIR SLEAZY HANDS.

Well it is just some high energy going thru the device, maybe related to the rumble feature being on, and it rumbling without a game, etc just energy from the system itself....

It is also known that some people have nervous fingers causing it to drift or hands, etc, does your hand move or fingers slowly move when placing your hand on a table, etc....

This sounds like a non issue, the problem is the users themselves, shaky fingers, hands, etc...

Thus it is not a Lawsuit nor Nintendo issue at all...

What I also meant was hands, fingers moving (drifting) due to the use themselves, the More stable Users probably have not this issue....

Looks like the site is closed down or got suspended by the ISP or something. Sounds like a Nintendo Cease and Decease legal action.

@graysoncharles

no, I am not that person, whomever it was/is...?

YESSSSSS
YESSSSSSSSSSSSSSSSSSSSSSSSSS
Chicken nugget

@DanTheSausage yeah, that's exactly what you do. If someone continues to make a faulty product and doesn't own up to it, you file a lawsuit. How bout we not side with the big corporation?

@Darkyoshi98 It's not. The joycon drift doesn't come from abuse, it comes from USING THE STICK.

@nowshining It's not, you are wrong.

@Keywork No "taking better care of it" doesn't matter because no matter what if you even slightly touch that stick the graphite inside the controller is going to scratch off.

@PBandSmelly Greedy lawyers will be greedy.

@Ryu_Niiyama Nintendo has already lost a few class actions, and has it affected them in a major way? No. Once again, you're being delusional.

@Zeldaplayer67

Be more specific

All the people replying to my comment.still doesn't change the fact that I've had mine since launch and I'm still using the same joy cons with no issues or "drifting "

@rallydefault like I said I'm still using my launch day joy cons.take it how you want to it still doesn't change the fact my joy cons work just fine lol.as does my switch.

Why is the joy on drift something Nintendo is ignoring? (My joy cons have drift as well) This is a problem with a whole lot of people and the fact Nintendo ignores this confuses me.

@echoplex

Sorry to hear that, yeah, it doesn’t always work. There’s some other more involved ways, but they almost all require you to open up the joycon itself, and I don’t know if you’d want to do that. You can contact Nintendo too, but I’m not sure if you’re gonna have to pay for it to be fixed.

Yes, finally. I'm there asap. My right joycon eventually snapped in 2 because the only way I could get it to register for 1.5 years was to apply pressure in various ways while snapping it into place. When I finally got it to recognize, it would drift in the middle of games, like Arena of Valor, that made me so mad cuz it happened at random times & cost me lots of games. Some said it was caused by dust, so I tried taking off the rubber covers of the thumbsticks like many reported worked for them (big mistake in retrospect, for me at least), but like some, it only worked for a couple hours & I couldn't get the bumps out that came from it not going back on correctly. Now I use my pro controller only, but I wouldn't buy more joycons cuz I'm convinced it's the hardware & circuitry in the switch, as i tried a friend's joycons on my system & after about 24 hours, it drifted with those, but I'm not taking it apart. It was 80% the right joycons, but still happened on left occasionally & believe me I searched everything online & tried all the tricks & tips that didn't involve taking it apart (tho I was tempted because it made my switch useless as a handheld).

@Darkyoshi98 I've owned every system since NES except Wii u, jaguar & virtual boy & take extremely good care of all my tech. I can prove that because I usually sell it on cheapassgamer.com forums when I stop using it & get great feedback (I have over 300 positive feedback over 7 year period). I even sold my PlayStation 2 there & That was the only console I had ever owned 2 of. I have only ever bought 1 console every generation, too, as I never needed to replace my console or controllers. This generation is the 1st gen I've had to replace cheaply made Xbox one controller, & for thumbstick drifting no less. I had 1 Halo reach controller I bought last gen in addition to the one it came with & I gave it to a co-worker because his tore up 3 or 4 years ago. That's how good condition it was in. I have no pets or kids & don't smoke, so save that condescension for someone else.

1 down vote on every sensible post for the 1st 20 or so, too, so some are very dedicated. Maybe one day they will start buying things with their own money, or experience an issue that most don't so they will learn to have empathy, & manners enough not to accuse everyone with a different experience or viewpoints as a liar or "unclean".

@Darkyoshi98 so you're commenting because....?

@SwitchForce it is down, but most likely because it crashed because too many people are trying to visit it.

Edit: it does say suspended in the address, so idk. I know you were joking about the cease & desist order, but maybe Nintendo hacked the host site, lol?

http://box1121.bluehost.com/suspended.page/disabled.cgi/www.chimicles.com

@AlternateButtons Very amusing!!!... stiring everyone up with little more than "dust your hardware folks". You're the Mahatma Ghandi of trolling lol

Oh no, this is bad for Nintendo, why do people do this?? I certainly enjoyed the drifting so I don't see the problem!!!

@AlternateButtons Just shut up.

I have to say this falls on the side of proper product care. But my opinion is loosely base on what i own, 4 joy cons (2 gray, 1 red 1 blue) and a pro controller.

The analog sticks on both gray joy cons every now and then start moving up on its own. You ca notice on games such as Nine Parchments or Fortnite. You barely notice when playing Bloodstained or Kirby Allies.
Now the red blue joy cons have no such problems. Why? Well thats because i stored them in a my socks drawer inside of a protector case. Those are mine to play, so they only see action when i use them. Same goes for the pro controller.

The gray joy cons?
Oh boy... they are used by my children, their cousins, their friends from school, their neighbors... hell, basically anyone that steps into my house and wants to play.
So, the use, misuse and abuse (yeah, you know of whom i speak, them people who swing their arms up when jumping/evading while playing as if this was gonna make a diff).
Anywho, i think these lawyers need to get some data checked in before filing this suit, because if it was a manufacturers problem, it would have been noticed during beta testing.
Nintendo is not going to jeopardize or sully their name by making cheap products.
If they did, they wouldnt exist as a company since the wii.

Or they will get their asses upside down inside out by Kirby (the lawyer whose name was giving to our lovable pink balloon character).

As i said, this is my opinion. Based on what i own and how the products have been used and stored since about a year ago.

This could also be a sting to make consumers suspect foul play from nintendo and not purchase their products just because of rumors.

Social media misinformation nowadays can cause a lot of harm to someones name or a company.

As a dominican consumer, non affiliated to nintendo (unfortunately), it really grind my gears when lawyers and senators attack the videogame industries just so they can fill up their pockets.
Go "cojan un burro y dejense de mariconerias varsa de bugarrones trancachivas"........
Putacuero to....

And have a great weekend everyone.

@Rhyglms
PS - before the last few spanish words are misunderstood by the community, i didnt direct those words to anyone, except the stupid lawyers that arw filing this lawsuit.
I mean no disrespect to anyone in this forum... except them lawyees of course.
My apologies to anyone whom i may have offended with my statement.
Thanks again everyone.

@Rhyglms
"Anywho, i think these lawyers need to get some data checked in before filing this suit, because if it was a manufacturers problem, it would have been noticed during beta testing."

Not true, there were problems with the bluetooth connectivity in the left joycon:

https://www.nintendolife.com/news/2017/03/nintendo_fixes_the_left_joy-con_problem_with_a_small_piece_of_foam

While consumers won't see any money from this if they win hopefully this will get Nintendo to take their head out of their arse on this issue.

Stop trolling it's against the rules.

@PBandSmelly if this encourages nintendo to correct a faulty design I struggle to see the issue

@Darkyoshi98 I got my Switch on launch and no probs... Oh yeah that coz I've never used my joy con lol

@AlternateButtons gratz on all of your attention. By your logic, my joycon should be drifting like crazy. I treat my switch like a Nintendo console. I often throw it on the ground in my sleep. I store it in my dirty pocket and I expose it to dust debris bearings etc.. aside from the dock falling and lobbing off an analogue stick from a left joycon, and one snapping off the system in 3 pieces from a 5 foot fall, they all work perfectly fine. One set got destroyed by cats peeing on them, but that's it. I have yet to see joycon drift occur. I'm also a nintendo shill, but these controllers Are breaking on others who take way better care of their switch than I do. 1 is an occurrence twice is a coincidence 3 times is a pattern. There is a pattern here in all of the complaints, and while I believe bandwagons kill everything, this isnt only bandwagonning. This is a legitimate issue.

Website you guys are linking to for pdf file is dead,lol.

I started having issues with my joycons as well. I mostly leave my Switch docked with the occasional handheld gaming and noticed that the left joycon started drifting out of nowhere. The switch has never fell or is in a dusty environment it's just maddening.

So I do hope the class action is won and hits Nintendo. People need to realize that giving a pass to this sort of behavior costs people money and it's unacceptable that they keep releasing flawed products just for the people to find out the design is flawed and in 1-2 years they have to buy another pair of joycons.

@PBandSmelly nobody bought the ouya. the way class action lawsuits work, made it not worth pursuing.

I had a drifting issue when I first got mine and I was hesitant to get new ones because of it. Then it just stopped after a while, I asumed one of the updates. I ended up having to get new ones because I broke one and I am not having any issues with them.

@MattyHammo i’ve tried and they wanted to charge me around $50 to fix one joy con. If Nintendo knows about this drift issue they should’ve extended the warranty.

Had this problem with my 3DS, I just left the circle pad alone for 6 months, boom. Gone. In all seriousness, my joycons don’t drift. I own a PDP wired pro controller and there was no problem.

@PBandSmelly too much? they released a product that thousands of people are having problems with (luckily not myself included), swept it under the rug by offering repairs that you have to pay for anyway, or just expect the consumer to buy a new set for the ridiculous price that they are. They've shown no intention of fixing the problem but instead just release more versions of the same faulty hardware in new colors. I may not have Joy-con drift but that's just unacceptable by any regards and they deserve the lawsuit. They should have done something about it or AT LEAST gave statement that they'd be investigating a way to solve this issue.

@Man_Iron well said. Nintendo have got away with too much with the Switch and need to be held accountable. Their response to the left joycon issues have been non-existent. This is disgusting.

@twztid13 Well you never know because nothing was made Public why it was suspended.

I have 2 sets of Joy-Cons. The first set that came with the Switch, purchased summer 2017, have never had any issues. Our second set was purchased along with Smash Bros Ultimate late last year, and the left analog stick started drifting about a week or so ago. I was able to clean it with electrical contact cleaner, and so far it’s corrected the issue. But this is definitely an issue for many, and shouldn’t be discarded just because your personal set of Joy-Cons aren’t currently having any issues.

@Darkyoshi98 So because it has not happened to you, it cant happen to others. I take very good care of mine, and twice I sent my left joycon in for repair, and now my right one wont connect as a single controller

@Zeldaplayer67
I'm still using my pair i got from launch with zero issues. Plus I bought an additional pair shortly after launch and they too are working flawlessly. Try again twink.

@Darkyoshi98 pls don't be one of those people "THEY DON'T TAKE GOOD CARE OF THEIR STUFF" my joycons drifted and i never played with them since the first few days i got them

@AlternateButtons @PBandSmelly this si why we can't have nice things because it's apparently okay for so many joycons to drift out of nowhere and we cannot do anything about it

@KingBowser just buy a pro controller

Say what you want! I had problems with mines out of the box. My daughter, and I noticed it our first time playing Mario Kart. Possibly because she was using a pro controller. So... is there an issue because it wasn't taken care of before I bought it, or is it a flaw on Nintendo's end? There's no way we damaged it if it was doing it right out the box.

@AlternateButtons
Did you buy the unofficial ones? They lasted the best actually xD

But seriously, at this point I'm saying you haven't played enough then!

Both my left joycon drift and the locking plastic tabs are too narrow and they do not fully lock it. I take care of my stuff really well, they are just poorly designed.

1. Buy a pro controller.
2. If an item is faulty, return it to the store or send it to the manufacturer.

Also realize you are using bluetooth controllers in a house full of IoT devices, there will be issues sometimes.

@AlternateButtons proving what? I dont suffer from drift and people who treat things carefully do. That disproves your thing if anything...

Ok...I want to say that the file can leave me out because I want nothing to do with lawsuits. Also, I want to say these lawsuits is just another way for Nintendo to get money because it's their business and people are paying for the stuff they are selling to them. Nintendo has investors, lawyers, shareholders, and so on. And more than how much this lawsuit is worth in customers, fans, et cetera. Like I said if Nintendo loses these lawsuits, they will get their return anyways because they sell their products to over a million consumers a day because like I said, their products sells. So, to me I think this is just dumb.

@Darkyoshi98

I have not had no real issues with them, but it is definitely a legit problem. While most of the people I know with a Switch haven't had a problem, I have witnessed someone with this issue personally. And I know darn well that they take care of their products.

@AlternateButtons I have always been a fan of Nintendo and always handled my games with extreme care, and had two drifting joy cons already. I read many others have the same. When I say extreme care, I mean you'll ridicule me over how careful I am when you see it.
I find it absurd to say the strap of a wiimote breaking is a real issue (I never even used a strap in the first place, and broke exactly zero windows, tv's, wiimotes,... Because I'm careful), but failing analog controls are "user's fault" because they're "not careful enough".
Stop denying an issue just because you were lucky enough not to have it. You only need to be lucky once to have a good pair of joycons, but its shouldn't have anything to do with luck to get a good product for your money. If you can be unlucky several times over, and many people seem to be having it several times over, at least admit the issue. You have nothing to lose here, do you?
My first DS Lite had a dead pixel. Bright green center touch screen. Got replaced immediately. This drifting issue is arguably worse, yet I needed to gamble again with a lot of money to get anther set. Third time still works fine, but that's an expensive gamble that shouldn't have to happen.

@Kriven You shouldn't even have to take a lot of care for a Nintendo handheld to not have it break. I have lots of gameboys and stuff that still look and feel like new, yet have seen plenty of use. Always used carrying cases, cleaned my systems, never let anyone else play on them,... So far I had to replace one GBA plastic screen due to a scratch, and had a DS touch screen protector severely damaged because a much younger nephew got his hands on it "with his mom's permission"... Now I have had to buy a third set of joy cons.
"It's user's fault" is the same argument reversed, and I can definitely tell you it isn't the case. But how on earth can anyone prove that?

I’ve never had a Nintendo controller give me issues before. The joy cons have now given me problems, including the dreaded drifting. This is a real issue. I love Nintendo, but they clearly have a problem with the joy cons.

I'll say this again there are and will be hardware failure no fault to the user and then there is the other side where the user Drops the Switch causing physical case damage and claims production failure and doesn't pass EULA and there are those that fall under the clause "user Abuse" in EULA that also will disqualify the replacement as well. So there are two side not just a Joy-Con failure so both needs documentation and failure to do that will not help the case as well. And in the case of hardware Joy-Con failure this should be a hardware fix and revision to fix the problem permanently not just a day by night fix as this is the main controller for Switch. Now with the Switch Lite coming this will be even more pressing issue as you can't just dissemble it like the bigger bro Switch.

I love how some people in this thread just jump towards saying people don't take care of their devices. We're on a Nintendo based news website so we would skew towards the older end of the market demographic.
I'm in my mid twenties as are most of my friends. We all use screen protectors, hard cases for our switches on the go and take care when docking the switch yet many of us have experienced Joy Con drift in at least one of our devices. To say we are all neglecting proper care of our devices is very disingenuous.

If there was cosmetic damage to the Joy Cons when they get sent for repair then the warranty would be deemed void. This isn't happening. Nintendo keeps fixing them. This in and of itself highlights that there is an issue with the hardware itself and not an act of misadventure on the part of the consumer.

Wow there's a lot of comments here. Well I hope Nintendo fixes it and puts out a solid product from here on out. I've never had controller problems and still have working gamecube controllers with sticks that still are like new (rare) and yet I have 2 out of 6 joy cons that have drift issues. It's disappointing and unlike what I expect from Nintendo

@Darkyoshi98 I barely used my right stick on my switch, and yet it started drifting. Wd40 fixed it, until it started drifting again. It never hitted the ground or anything, I take carw of my things. It's a fault for having cheap components. Spawn wave on youtube already explained this.

People defending nintendo for using cheap components on their 80 bucks joy cons. Fanboyism can't be this bad, come on.

@JR150 we shouldn't need a electronic cleaner for this. There is a protector rubber on the sticks to prevent anything to get in there. You have to lift it to clean. The rubber is really thin and light get damaged with constant cleaning. It happened to mine.

@alpacatears actually there's been user Abuse as well so to give those a pass is being diengineous as well. I've seen the case crack but owning since 2017 I've taken care and no problem. I've even temper glass and dropped multilpe times and survived. So unless they can Document Document actual hardware failures you won't get it fixed or replaced unless you have extended Warranty.

I stumbled upon couple comments on YouTube and wondered, why is the Pro Controller considered to be more useful than the Joy-Cons themselves? Could the Pro Controller drift itself, or is it more durable than the Joy-Cons?

@AlternateButtons the drifting is not a user-caused problem, and this is not a vocal minority. Funny you're projecting your own personality onto a global issue. You can say all you want but it won't change the fact that joy-con's do get defective over time, mostly with the drift issue.
You clearly are an issue here, just being offensive and contrarian for the sake of it, adding nothing to the conversation and being very uneducated. Grow up, you may take care of those controllers but you yourself are in serious need of being taken care of.

@AlternateButtons I believe you have previously admitted to being a troll, so I'd like to ask you to stop trolling people here. If you don't stop, then there is always the possibility you could be given a temporary ban.

@AlternateButtons Many of us do have "humourous bones" as you put it, but a general rule here is that if you don't have anything useful to say, don't say it. Trolling is very rarely seen as useful. Like most people, I enjoy jokes, but when these jokes are overused or unnecessary, some people don't find them funny.

Hopefully this forces Nintendo to do something about it.

I've contacted thesaid lawyer months Ago but haven't had any response. Has anyone had a response about the joycons?