Nintendo Fixes the Left Joy-Con Problem with a Small Piece of Foam

What about all the current owners? I'd imagine too that the next batch of Switch's are too late for the foam repair.

Oh, man! Time to play Spot the Difference!

the only foam I got is in my coffee.

Look at the bottom right corner to find it.

@SLIGEACH_EIRE a current owner sent it in for repair. A current owner got it back. A current owner opened it an took that picture you are seeing.

@SLIGEACH_EIRE read the article before commenting for once.

@faint Yes, but are they going to do a recall? I did read the article, all 2 short paragraphs essentially. Maybe it takes you a lot longer to read but my comment was there 5 minutes before yours and 6 minutes after the story was put up. So what, it's a case by case basis? People have to ask? You'd want to cop on. The article doesn't say how Nintendo are going to handle this.

So far, I only encountered the issue while playing on the TV, which I rarely do - Tabletop Mode is my preferred way to play the Switch
And I only encounter it when I, while playing, hold my hand with the JoyCon (I play with the Joy Cons separated - so comfortable <3) too deep behind a blanket. Raising the hand from time to time completely fixes it, and it's simply a small inconvenience for me.
I can totally understand anyone who has more troubles with it though. For me, I want to buy colored Joy Cons someday anyway, so I wait till Nintendo ships out fixed Joy Cons and that'll fix the issue for me once and for all

@SLIGEACH_EIRE to few people have a problem to do a recall. Here's a little info on recalls and when they should be done.

https://consumerist.com/2015/06/08/how-recalls-work-and-dont-and-why-theyre-all-so-different/

Also Microsoft soft never did a recall on the 360 which historically had the highest rate of failure per unit next to the Atari jaguar.

@SLIGEACH_EIRE Nintendo handles it by you sending it in.

The only issue I had with the left joy con one time is that it disconnected when I plugged it to the Switch itself. Other than that, no issues.

Actually it is quite fascinating, to know that such a complex piece of hardware can be helped by using such a non-technical solution.

@SLIGEACH_EIRE are you secretly a troll?

@iammikegaines What do you think that comment says about you? Do you've anything to say on the story or do you just like stirring manure?

Well geez, if that's all it takes, I may just pop my JoyCons open and do it myself.

Truthfully, I haven't had problems, but if I do, I'll know what to do.

More amateur hour nonsense from Nintendo​.

What about the right Joy-Con? It has the same issue.

Might consider sending mine in preemptively after I've beaten Zelda then. :/ I've not had issues but better safe than sorry.

@iammikegaines Secretly? Lol

@faint no need for that snotty comment.

@Shepdawg1 same here, looks like an easy fix.

@faint don't confuse him

@gatorboi352 Says someone who clearly knows nothing about electrical/hardware engineering. This is a best-case scenario fix. It's painless, quick, and best of all, cheap. It means that they can implement this fix in future runs and it will have effectively zero impact on their bottom line.

You and that sligeach person should start a Nintendo-fan-trolling-addiction support group. It would be much more productive than your current shared fixation on antagonizing people on this site. Just a friendly suggestion

@sandman89 Many would beg to differ.

@SLIGEACH_EIRE can't say from other countries, but in Australia you can take it back for a replacement - but as stated, my local EB store has said very few have been returned across the stores he has spoken with.

Edit: Why the hell would they recall a product when VERY FEW are actually having issues? You are just literally trying to exacerbate a problem which exists for very few actual hardware owners?! What other company has ever done that with very few hardware issues showing?

@Rontanamo_Bay I had that with my pro controller as well - it was faulty. I thought I fixed it and two days later it repeated. It was literally a calibration issue with the left stick that would get stuck in the down position.

Had a spare pro controller to test with and had no issues at all with it - got a replacement and new one is perfect.

I'd suggest you swap it out for a new one.

In my nearly 40 hours of Zelda and a few hours of snipperclips I've had one minor issue where the left stick was non- responsive for about a second, possibly second and a half, while using the JC grip. Thankfully it's only happened once and it wasn't in a critical moment. If it starts to happen regularly it's nice to know I can send it in for this quick and simple repair.

I can't see the pneumatic drill that provides the HD rumble in there!

It must be NINTENDOMAGIC!

My left con is a bit ropey, just emailed nintendo. Lets see what happens

Guys biggest problem of my life. What colour joycons should i get cause I literally cannot decide

Well that took a while for me to find the foam.

So far have only tested my left Joycon in tabletop mode and it still seemed to work when I had the entire width of my bed between it and the Switch.

I'll try in TV mode next with them in the grip.

Well, that's a simple solution! I wonder if all joycons will be kitted out with this foam from now on.

I also wonder: How do I know if a console is from the old or new batch? I mean: I bought a 8 gb Wii u pretty cheap a couple of years ago, but it may have been of the first batch. My Wii u crashes much, wich is irritating.

My main hardware issue with the Switch is that there's not one in my house.

@faint And I didnt even send my defective 360 in to be repaired or accept their replacement offer, I just threw the PoS into the bin and never bought one again Happy days.

@faint I am so sick of that guy. I find it best to just ignore, you can't reason with people that refuse to accept facts.

@Henmii 8gb Wii u was discontinued very early in its life cycle. So its more likely from he first year of production. I bought my 32gb Wii u day 1 and have never had an issue though

Mine isn't doing great at rare times. But I've got to admit: the system is in between 14 wifi networks, behind my tv and speaker, and almost always works. Moving closer to the system with the controller reconnects and the couch is a safe place from that moment on. I've yet to determine whether or not mine actually is faulty or I'm better off leaving this. Essentially, I need to move the switch up from behind to over my tv before I can actually determine anything.

I only had it in docked mode. Do people experience this in handheld mode too?

Sometimes while playing Zelda and fighting a really difficult boss both my left AND right hands become totally unresponsive. I think this is more a skills issue rather than hardware related. I've emailed Nintendo because really Nintendo should have thought about this before releasing the switch to cack handed buffoons like me.

@Henmii @KinneKted
I don't think the 8gb was discontinued that early. Anyway I've an 8gb Wii u bought May 2013 and never had an issue. Thankfully.

Contact Nintendo and ask for a repair quote. Sounds like you were really unlucky. Probably a very easy fix though.

I didn't notice any problems with my left Joycon. Lucky enough =)

@KinneKted @Mart1ndo,

When I bought it the 8gb version was still in production. I did send my console to Nintendo before with Sonic Lost worlds, since that was a real crasher. But they couldn't find a problem.

Some people on this site said that it may have to do with my weak wifi-connection. That may be the case. Also, I have the most crashes with third-party games and downloads. Games from Nintendo work fine most of the time, though Breath of the wild also crashed once during a conversation with a character.

@Miles_Edgeworth

I truly believe more color will be announced soon

Glad I won't be getting one until next year, because hopefully, Ninty will have this problem fixed on all shelved systems.

so, what, do i send in my 4 joycons now? and be out of controllers for i don't know how long?

... actually I wonder if it'd be okay to just drive over to Nintendo Europe HQ and wait there while they do this

Still I think I'll wait a bit and see if there's even better solutions at some point

Its great Nintendo was able to fix the problem so easily. I however haven't experienced this issue and I have two Switches plus and extra set of joy cons.

As for trollish type comments ... Do you even own a Switch? the Internet loves to blow stuff up. This is no RROD situation.

@faint Pretty sure the PS2 had a higher failure rate than the Xbox 360.

Switch fans are so defensive. The small percentage Nintendo are talking about equates to 80% of adopters. The other 20% you see on here are rampant rabbit fanboys in denial.

Judging by the issue, it is obviously interference in the home, but considering the fix is so simple no reason why anyone couldn't open the controller and do it themselves.

@ballistic90 Every Xbox 360 had RROD.

I wouldn't exactly call adding a bit of foam a 'fix'... probably more of an up-grade.
It seems to me that the foam just provides a bit of insulation to shield the bluetooth transmitter/receiver from interference... it probably doesn't actually fix the problem, only make it less likely to occur.

@liveswired Not true at all. Not even the first batch ended up like that. Worst estimates put Xbox 360 first years batches at between 1 to 5 percent at worst, whereas likely estimates were much less than that.

I've gone through 7 PS2s that had disc read errors. I've had 2 Xbox 360s (my wife and i play online together) nad never encountered RROD.

Given Nintendo's pricing strategy with the Switch, if they add this foam in to models from future production runs, I expect the price of the console to increase to £299.

@Henmii Serial numbers for sure. Though you'd have to do some digging online to figure out what was in the original run

Does it means a DIY solution for those consumers who lives in countries with non official Nintendo repair services?
Glad the solution is simple as a foam!

@Henmii
Oh. If anyone is guilty of NOT playing 3rd party games on their Wii u it's me.

Now that you mention it, my Wii u did lock up a couple of times playing COD black ops 2 on Wii u. One of the very few 3rd party games i have on it. I barely ever play it and it did lock up a couple of times. On one occasion i got computer code on my screen when it locked. I would see that as a software issue, not hardware.

So. This looks easily doable. I could do this no problem. Then again, does it actually fix the problem? The article doesn't state that.

I've encountered it myself and like I said, I could easily fix it like this myself, if the piece of foam is all it takes. No way I'm going to send in my Joy-Con and be without it for weeks.

@CB85 The original article on CNET claims it fixes the issue fine, and that new controllers have the issue fixed too. I use the word claims because my issue didn't show up immediately.

@Meaty-cheeky thanks matey, just like good old spot the ball.

If it works, it works.

@CB85 This is what I want to know! ..it's all well and good showing what they did - but the pertinent question is: DID IT WORK?!

The good news is, from what CNET state on their article, the repair was done in under a week - that's decent ..I like to imagine that some guy is sat in a room somewhere with a screwdriver and a bucket of foam squares!

@NaviAndMii Well a week is pretty good, but that's the US right? I'm Dutch and I have no faith in Nintendo over here being quite as snappy about it, going by some past experiences I had with them.

Shielding an antenna from interference doesn't make much sense as this would obviously also shield the antenna from sending and receiving signals.

Definitely going to call to send mine in now. It hasn't been as bad as some people have been saying, but enough to get Link killed a couple times. I tried all of the fixes and tried it in 2 different houses at 3-4 different arrangements, and they all had the issue. It hasn't stopped me from getting 65 hours into Zelda, though!

EDIT: I just completed the "gut challenge" and that was tough with this joycon issue! I was there yelling at Link how he kept going the wrong way causing him to either run out of stamina or jump off the ledges. lol.

@CB85 Yeah, I think it probably was US - not sure what the service is like for us Europeans (hopefully similar!) ..I might send my Joy-Con in after I get myself a Pro Controller - just so I don't risk having to go Switch-less for a period of time!

well if i'm honest i mostly use the Pro Controller anyway, the only time i use the joy-con is when i play it in portable mode with it still attached to the system and i haven't had any issue so far, fingers crossed it stays that way

Wow. Just... wow. I, fortunately, STILL haven't had any issues with mine at all (knock on wood).

@Switch81tch I don't think anyone has a problem with the fix - just a problem with the initial problem. I sent mine in last week for repairs, still waiting to receive it. Major bummer it was delayed in transit due to the major snowstorm last week. I'm a bit surprised the fix is this simple, but I'm hoping this is all it takes and it resolves the issues I've been having.

It was only a week or so that everyone was saying this wasn't an issue, good to see Nintendo actually doing something about it. Here on out this will not be a problem thanks to the people that opened there mouths about the problem, not because thay hated Nintendo and make the Switch look bad. It was to make there product better for them future buyers and everyone else, its a shame other people don't see it that way.

I have to press L every time I turn mine on from sleep mode when they are off the switch pad. Not a big deal it connects instantly after that, but its literally every time. I can't recall one time I haven't. Never had to for the right one. Not even sure this is the same issue.

@Layn Haha. I was wondering that myself! ^^ I live almost right next to the location where I have to send it in for repair. I haven't had any problem with Nintendo products, so I didn't know that until now.

Glad they can fix it. When I first heard about this problem it definitely frustrated me. I blamed it on lack of testing. However, the number is so few that maybe it was just a bad batch.

@SLIGEACH_EIRE What was the last product you saw recalled that wasn't for a safety issue?

@Skunkfish Good point.

Pretty cool little solution. Personally I don't have any problems but yeah, neat little fix.

@BigBadJohn Lol - I have the same issue. I'm starting a government petition to get my skilless hands addressed by all the gaming manufacturers.

A lot of people are saying that this is a pretty rare issue, but I don't think that's true at all. I think this is an issue with virtually every left joycon out there. The reason not too many have experienced issues thus far has to do with their tv set up, and player distance. Whether or not people have actually experienced the issue, the signal strength of the joycons, particularly the left one, is unacceptably weak. With such a simple fix, and widespread issue, I think a recall would make sense, as everyone would benefit from boosted signal strength, whether or not they've yet experienced any issues personally.

@gatorboi352
Your comments was nonsense.
Glad we hear Joy Con issues has been fixed.
And you still think that was a joke ??

@BigBadJohn let me know how you get on, could maybe join you in a class lawsuit against the games industry... With @Rudy_Manchego of course!

It's getting heated in here with these comments. I think I need to rest on my FOAM pillow! 😉

I actually been experiencing connectivity issues with the Right Joy-Con and not the Left. But it doesn't occur often and it's not a big problem, so I am not fussed about it. The Joy-Con seems to not connect when attached to the switch, but it's fine when it isn't. However since the last time it occurred, found playing with it unattached for several minutes will make it alright afterwards.

This is one of those pictures where I actually could have used a big red circle, lol.

Did CNET confirm that the fix worked?

It will be interesting to see if there are design changes down the road... hopefully everything is fixed before the holiday season.

@Wouwter
I thought the same thing... I wonder if NL doesn't have permission to alter the photo?

@Assassinated
I can confirm that's not true.

I tested my Joycons across the room, behind the back and in a closed fist... worked perfectly. 2 sets of joycons and no issues nomatter how hard I tried. Then my 3rd set (6th Joycon) I tested would cut out if I blocked it across the room. A clear, distinct difference from the other 5.

Obviously it would never be a problem in real gameplay- I'm never gonna stand across the room with Joycons behind my back. But I still sent it in for repair just because.

@SLIGEACH_EIRE He was a current owner...

Personally my success/fail with the controllers is even between the joycons and pro controllers (3 sets of Joycon total + Pro controller, 2 dropouts of various JoyCon L, 2 dropouts of various JoyCon R, 2 dropouts of pro controller. Only once involved it getting stuck in the last known input. The other times it just drops out and stops responding until it's reset or just firmly disconnects and shows the "press L+R" screen (clearly a firmware issue, not a hardware issue, twice with Pro controller sitting near the console, but idle.) I'm guessing I haven't had (or only once had) the "left joycon problem" and instead just hit a firmware issue that doesn't properly reinitialize the controller after a momentary disconnect/reconnect.

@Metal_Slugger Pressing any button should work. But you do have to press a button on both joycons, how else would it know to turn on?

@Rontanamo_Bay How did you "restart the controller"? I've always put it into sleep at the console to get it to let go of the controllers.

@JaxonH I'm guessing it's a more serious issue when it happens for motion games like 1-2-Switch and Just Dance etc, where players might be cupping the controller entirely and holding it somewhere more distant from the console than when playing games like Zelda. All 4 of my R/L joycon disconnects have been when playing with separated controllers either Zelda without the strap clips on (I actually prefer the strap clips as I think it keeps my wrist orientation safer than if my hand can wrap around it in terms of RSI), or playing Snipperclips in horizontal single Joycon mode where a hand was wrapped around it while holding the character in place, crouching to act as a platform forever. Something like the Quick Draw game or such I suppose could make this more likely to happen.

@Assassinated I'm sure player distance does matter a great deal, along with other interference, but the question is at what range is a problem a problem? I've tried with a switch probably about 9 or 10 feet away, behind a TV, next to 2 3DS's and a Vita all with WiFi on and a nest of cables, and behind another Bluetooth stream streaming music to a BT receiver on the stereo all between my Joycon and the console. If I wrap my hand fully enclosing the Joycon it still works most of the time, and of the disconnects I've had, it's been evenly split between R&L (meaning L didn't have any special weakness, both seemed to be performing at similar power/range.) Meanwhile the Pro Controller also dropped out twice, sitting idle 2 feet from the console.

I'm guessing there are two issues being treated as one. An antenna problem in some Joycon, and a firmware issue on the console that imitates some symptoms of the former by failing to reinitialize the controller (or more to the point failing to notice that a controller dropped momentarily and needs to be initialized), which is something that would be unnoticed normally if it detected this right away.

Mine, my sons and our two friends that have Switches have had ZERO problems with syncing of the Joy-Cons.

@Metal_Slugger Now that you mention it I have to press L a lot, too. It hasn't cut off during play though, which I understand to be the real complaint.

At least this fix is less obvious than the rubber sleeve for Wiimotes.

I used the solder a wire onto the antenna method and I get 5X the range now.

@faint current owner voids warranty?

So, yeah, if your joycons are defective, send the unit to Nintendo for repairs. Problem solved.

The Internet Drama Machine will continue to find ways to make production issues with a small percentage of console units at launch out to be the end of the world, of course.

Glad the fix is easy. This scream as the same problem the PS4 disc eject. It was fix in later units. My brother PS4 does not suffer from that.

@Miles_Edgeworth Due to my OCD I bought a neon switch, however I eventually bought the opposite color joycons so that I could have a solid red switch, also if you were to buy a grey switch that allows for more color options too, because then you can buy a two pack of the same color like double red or double blue, or Red(L) Blue (R) to sike people out that you got a reverse neon switch, but if you're patient I can see tons more solid colors in the future as a bundle or special edition

@ballistic90 Great article on the RRoD: http://uk.businessinsider.com/when-all-the-xbox-360s-broke-2015-8?r=US&IR=T

@Skunkfish not really, since the entire article is about speculation and opinion. I personally owned 2 Xbox 360s built after Feb 2008 ( one for myself, one for my wife) to make sure we didn't get the ones built with the poop solder that had been used in previous builds, and we used them for 6 years with no RRODs. We only traded them in to get Xbox Ones when the games we wanted started coming out for the new console.

Not everyone had the same experiences i did, but i know the failure rate dropped off dramatically after a few minor internal hardware revisions. Coincidentally, the solder used by Microsoft had widely been known to eventually be responsible for wide hardware failures. Apple experienced similar issues with their Macbooks around that time.

Not to say that hardware failures weren't seen after that time frame, but they were within normal limits at that point.

@Almighty-Koz interesting that Nintendo didn't detect that it was opened prior to repair.

The nerd in me loves hardware revisions. Can't wait to see what they fix later on down the line.

@BAN "You and that sligeach person should start a Nintendo-fan-trolling-addiction support group."

Don't lump me in with that dude to try and up your 'Likes' count homie.

Y'all NDFers are a fickle group, I tell ya.

@Anti-Matter oh, no. I meant the fact that the Left Joy Con issue was indeed hardware related is what was more "amateur hour" from Nintendo.

Ok I think I'm way too tired because I don't see a difference between the two photos. Also, never had an issue with the left joy con. I had an issue with the right on the first day I had the system, but I slid it back on to my Switch and it re-gained it's connection.

Ok never mind, I see the foam now. LOL......I need more coffee.

@Ralizah It's a hardware issue which is much worse than a software issue since people have to send it in to get it fixed. Stop acting like consumers who don't like that are the ones in the wrong. How this even got through testing is on Nintendo.

@Ralizah Except, of course, when you're the one affected by the problem, it's a completely different story. My joycon was completely unusable within even a few feet of the dock. It's hard to tell just how widespread the issue is, other than taking Nintendo's response at face value, when you are impacted by the issue as well as many of the people that reviewed the system prior to launch. So yes, I do think it is a big deal.

That said, I also think people need to give Nintendo a chance to make it right. Stuff like this happens to everyone eventually, how they handle the aftermath is more important. For me, personally, I haven't received my joy-con I sent in last week back yet (Which is a bummer), but Nintendo did offer me pro controllers at half price ($35) with free overnight shipping, so my switch isn't completely dead in the water.

So all in all, I'm happy with how Nintendo is handling the situation for me. As long as my joy-con actually comes back fixed, that is. I've also been missing portable mode, so I'm getting kind of anxious.

I haven't had any issue with mine. However knowing Nintendo they will offer some program at some point to either fix or trade out joycons for Customer Sat. They tend to jump on that quickly. Wii Straps and Wii Jackets all over again.

@roadrunner343 "That said, I also think people need to give Nintendo a chance to make it right. Stuff like this happens to everyone eventually, how they handle the aftermath is more important."

THERE YOU GO!

Obviously I'm not saying that it isn't annoying and disappointing to get a defective unit. It sucks. I get it. I'd be very annoyed if my Switch had problems. I've had at least one defective electronic in the past (a new laptop... was so excited for it, but when I got it, the darned thing didn't work, and I hate to wait weeks for a fix). It sucked. But I got on with my life, since it was being addressed. I didn't whine online like a small child. That's my only point.

Interesting and simple fix to what is seemingly a massive issue.

~One of these things is not like the other,
One of these things no longer belongs,
Can you tell which thing is not like the other
By the time I finish this song?~

(Changed the wording a bit to fit the situation. )

It's a hardware issue...affecting a few % of users.

I'll have to send mine in for the foam treatment. I don't want to void the warranty by doing it myself, and it's a really bothersome issue.

@Ralizah Yup, I agree with you. At the same time, I don't think it's unfair for people to give Nintendo a hard time on this one - especially when Nintendo made it seem like the issue was non-existent. Given so many reviewers had the issue, and I personally had the issue, I admit that it is hard for me to have a firm grasp on how widespread the issue is. I'm sure for those without issues, it's easy to write off as being a tiny number. Still, I'll agree with you that there is a right and wrong way complain, and many have taken the petty Nintendo attacks a bit far without ever giving them a chance to make it right.

EDIT: One other thing I should have mentioned - this would be far less painful if they would offer advance replacement. But since they don't, I had to either accept not using my brand new console for a week or two, or pony up for a pro-controller. Which, granted, they gave me a great deal on (50% off + free overnight shipping) but I still had to spend extra money.

I'll probably get a NS, & by that time, it'll probably be produced with the "solution". I agree w/ NEStalgia that it might be firmware reconnection issues, in addition to drop-out from interference.

@Switch81tch 'Those people with the issue (of which there are few) have a reason to gripe. However there are many more who are happy to join in a witch hunt without even owning the console.'

Well that's one way of silencing people and ensuring a big corporation ignores the problem. Since I know you are about to say 'well Nintendo is fixing it' then I am going to tell you that recent information wasn't known until..recently and I will further tell you that if non affected consumers had not stood up for the affected users, Nintendo may still be ignoring it.

Besides, complaints about this problem from non affected users and affected users alike is informative to consumers who are on the fence about buying it.

Good to know an official fix is established. Hopefully this means anyone who picks up a Switch during the holiday season won't have to worry about dealing with this issue.

@TrixieSparkle We don't know if this fix is present in the next batch.

I'm glad I waited so I don't get problems like this.

@liveswired Still have my launch day 360, never red ringed once. Not even a temporary error. Still works even if the disc drive sticks a little.

Haven't had a single hardware issue. I've always had good luck when I bought a launch system.

@Crono1973

This is true, but the next batch will most assuredly sell out before the holiday season arrives. So anyone concerned about the issue should be in the clear by the time the holidays roll around. It's a bum deal for affected early adopters, for sure, but it could be much worse in terms of response time from Nintendo for a hardware issue.

@TrixieSparkle I am going to say it's a bum deal for ALL early adopters. I believe that the hardware flaw is present in all early systems but will only manifest itself in specific situations where lots of wireless devices are being used. In that case, those early systems are always at risk of being a problem. I suggest everyone who bought a Switch thus far, whether affected or not should send their left Joycon in for repair.

@gatorboi352 I totally forgot that you can 'like' comments on this site. It's such a subtle feature, you know? Thanks for the reminder though, I need to go check the one you're talking about...

Ooo! I got 21 likes for that comment! Now I know how to be successful at internet.

P.S. You know this is a Nintendo fan site though, right? It's called "Nintendo Life" for a reason, so it seems odd to bemoan the fact that people here are into Nintendo. Seems to me like the more "fickle" act is going on such a site and then posting nothing but inflammatory things about literally the one and only subject of the entire site. But who am I to besmirch a man for following his passion? Troll on, sir.

LOL

@BAN the saddest part of your reply was pretending to not know about the Like system. Christ that was painful to read through.

You're right, I should never critique Nintendo ever around these parts. We should all follow the herd here, because it's a Nintendo fan site. Sound logic.

Remember kids: difference of opinion != troll

Next time just cover your eyes and go "la la la la da de da da da i can't see youuuu"

I think constructive criticism is a good thing, but not really biased pandering. I often see SLIGEACH_EIRE offering both, so I don't know why people ignore his other comments...

Can we drop the rage in the comments? I want to see discussion, not pointless fighting. @BAN SETTLE DOWN!

If you have a problem with him, ignore him or message him individually. Don't make a mess here please.

Also according to NL's rules "When replying to a topic, don't; unless you have something meaningful to say or something that will contribute to the discussion."

"Do not harass other users, up to and including site staff and contributors."

@gatorboi352 Maybe you are trolling, maybe you aren't. Regardless you are being an bootybutt. And no that has nothing to do with your "criticism". It has to do with your attitude. As for your "criticism", it isn't criticism. It is just insults because it isn't saying anything helpful.

@beazlen1 So I preordered my neon Switch and the left joy-con has these issues. Simply playing with the joy-con to my left side near my leg from seven feet will drop connection. Having my leg up with my ankle resting on my other knee with joy-con in my lap (so my leg is in front of the joy-con) also from seven feet doesn't work at all.
The interesting part is that I had also preordered a second set of matching joy-con and the left joy-con from that set has zero issues when used in the same way as my original set.

Haters gonna hate. No matter what.

I had the oddball and exclusive issue of Link spastically whistling for his horse at random moments without the button command. It was a bit funny to be reminded that "Geddy can't hear you from here" while dropping a bomb on some bokoblins from above, though I started to get a bit annoyed when it messed with my sneaking game. I did a hard reboot of the system and re-connect of the controller and all seems well. No foam for me. Come, Geddy!

@SLIGEACH_EIRE Recalls usually happen if there is a safety issue or an issue for a majority of Switch owners.

To those concerned about voided their warranty; CNET obviously voided their warranty and still managed to get it fixed by Nintendo, so stop worrying so much.

@Loui Nintendo didn't catch it =/= Nintendo no longer voids your warranty if you open it.

@gatorboi352 I promise you that I actually forgot it even existed. It's not a prominent feature of the comment system on this site. Glad you had fun reading my comment though!

Also, you seem to have anger issues. Might want to see someone for that. Oh, and like someone else so eloquently said, your comments =/= "critique". Just saying "STUPID NINTENDO!" over and over and over again does not amount to legitimate critique. So hopefully you can adjust your angle of attack now based on this feedback.

@FlameRunnerFast lol! I love this site. Guy very obviously trolls website for several years. Other guy shows up and tells him it's annoying. Troll guy replies with religiously-offensive cursing in a completely unnecessary comeback. "Now let me see, which one should I get mad at and tell off..... eeny, meeny, miny, moe..."

lmao

@Crono1973 If you don't crack it open so that's it's visibley marked, then you'll be fine. It's common sense really.

@Loui That's not what you said at first. You said: 'They did it and got away with it so don't worry about it.'

Don't void your warranty people, let Nintendo fix it for you.

@BAN I love when people (BAN) tell a story but omit the names forcing people to go back and read the entire thread or just ignore the story.

You know what else I love? When people post vague things on Facebook just so other people are forced to ask 'what happened?'.

@Crono1973 That's not what I said at all. Obviously I certainly didn't suggest everyone should try it, cook it up and then see if Nintendo will fix it either. If you're careful like CNET were there's no need for concern.

Joy Con controllers are easy to take apart, so it'd be hard to mess it up. Sure, send it back to Nintendo if you don't trust yourself to not mess up placing a small piece of foam inside the Joy Con. For everyone else, who doesn't want to be without their controller for a week or more, don't sweat it.

@Crono1973 Uhhh. I was replying to a specific person about a specific comment they directed at me specifically, so they know who I'm talking about. But since you're interested in my "story", it was about gatorboi.

@BAN Or...you could ignore them and not lower yourself to their level of bashing..

Just stop. They aren't going to quit and you are only inciting arguments. They bother you? Then why don't you take apart the thousands of similar comments on Youtube videos that content creators get everyday? Don't waste your breath. Let the producers of the article fight them if they deem it necessary instead of choosing to be the ambassador of talking down to them.

A thing I don't understand, and maybe someone can clear it up, is that people keep saying "it's only affected a few Joy-cons". How is this true. If it were just a few situations, then we wouldn't have heard about it. It's happening to more then some of you fans and Nintendo want to admit to.

@dkxcalibur Well, it isn't affecting people who haven't noticed it. I play with my pro controller so much that I haven't noticed if my joy-cons have this problem. I only use my joy-cons connected to the unit in portable mode. I really should test them out, but I like the pro controller too much

Well somebody got fired at the manufacturing plant. (I wanted to make a comment about nets but I find I can't be that insensitive.)

@FlameRunnerFast Gee, thank you so much for the advice! No offense, but your priorites are completely backwards. It's like you don't have a conscience or something. Kind of weird. Actually, I take back the "no offense" part. I don't care if it offends you. The hypocrisy in taking the time to post multiple comments to tell a person to "ignore" someone whose comments they don't approve of is monumental in volume. Literally the exact same advice applies to you. Why go out of your way to confront me over comments you don't approve of? Just ignore them!

Where can I buy some of this foam? I'd like to put a piece in mine. I know I could just call Nintendo and ask them to fix it, but why should I do that if I can fix it myself?

I phoned Nintendo Support and initiated the repair on my left joy-con. I was concerned from others that the repair would be a two week job, so I just asked what the turn-around time would likely be. The rep put me on a two minute hold, came back and told me he would have the return shipment sent overnight. So we will see how this goes. Fortunately I bought the extra joy-con remotes and Pro controller so I'm not out my Switch for the next while.

ill wait until all these faulty rigged systems are cleared off the shelf before i buy mine

@Crono1973 It's not that bad having to have your joy-con replaced, unless it's your only set of controllers. Nintendo pays the cost of the repair and it seems expedites the shipping. In my case when I called them I was told they would also extend my manufacturers warranty by 100 days. The strange thing I mentioned in one of my earlier comments is that I preordered both my console and an extra set of joy-cons. Only the left system joy-con has obvious issues. The extra set of joy-con (both L and R) have no issues. So this leads me to believe only some of the initial joy-con have connection issues. Who knows what percentage of left joy-con are affected, but it's interesting that this CNET reviewer suggests a piece of foam by Nintendo fixed his joy-con issue.

@Nico07 That would suggest that Nintendo found and fixed the problem before launch (between batches). If that's true, why didn't Nintendo admit to the problem right away?

@OzHuski His only mad because he could'nt afford one, ignore.

@Henmii I had issues with my 32 gb wii u crashing. If you have an external hardrive check the power settings. I had to set mine to stay on and not go into sleep mode while playing games and that seemed to help. All the updates seemed to help the performance as well as it rarely crashes at all now.

@ballistic90 RROD is 100% confirmed in all Xbox's, even Microsoft said so. You probably rarely played your 360's.

Super Mario run available now in Europe for Android,don't know about USA,

@liveswired I never had mine RROD though I realize that due to the hardware flaw, it was always possible. I kept a small fan running along the back of the console to keep the heat away from it (same idea as the intercooler but cheaper).

I just tested my Joy-Con distance. With the console on my bed, I had good connection even after I left the room. I could still control the game even from the window on the landing! When I went into another bedroom though, it lost connection - so probably not one of the affected ones.

@liveswired My wife and i used our 360s daily. If we weren't playing games on them, we were either having Netflix or Youtube running on them.

I'm an electrical engineer and an IT professional. Trust me, i can tell if a console is giving me an error.

@BAN Because people like you will continue these comments with heated debates. Don't add fire to fire. Also what is with your condescending attitude? No one here is objectively better than anyone else. I simply hate it when people have to point out somthing and rant about it when it does nothing. SLIGEACH_EIRE doesn't seem to care what you think.

No I'm not wasting my time, as people like you could be adding to the discussion, rather than bash a person for more than a 4th of these comments. I could make you stop. You'll keep this attitude up until you realize you're beating a dead horse while everyone else moves on or NL does something.

I never intended to tell you what to do, I simply wish you could add to the discussions I come here for.

@FlameRunnerFast

"Also what is with your condescending attitude?"

Do you just entirely lack self awareness? This is legitimately bizarre and, honestly, just offensive.

"I could make you stop."

Weird?

"You'll keep this attitude up until you realize you're beating a dead horse while everyone else moves on or NL does something."

Says the person who went out of their way to inject themselves into a conversation that they had nothing to do with, and then proceeded to spend the day posting several lengthy comments in response to that person. What do you think THAT is contributing to the comment section? Who is THAT helping?

"SLIGEACH_EIRE doesn't seem to care what you think."

And you know that... how, exactly? Not that it matters, since I wasn't actually talking to him in the first place.

"I never intended to tell you what to do"

Is that supposed to be a joke? That is literally the entire point of every single one of your comments in this thread. That's the ONLY thing you intended to do. At least be honest in your attacks on people. It's the least you can do.

"I simply wish you could add to the discussions I come here for."

No, that's actually what I wish for you to do, instead of going out of your way to defend people that CLEARLY only come here to antagonize everyone.

@ballistic90 Please don't use profanity on here, noticed you've been doing this a lot.

@BlueKnight07 I forgot about another issue. When i'm in the map in Zelda trying to navigate the menu with the left analog stick. My input selection will not move every time it will with the buttons though.

@NEStalgia Yeah I press the home button then "A" I still always have to press the left "L" though. It works not a huge problem for me just never had to with the right one yet. The other issue is bigger for me I forgot about mentioned above.

Edit:
The more I mess with it I think its just the way it's designed. When I press home button the right one connects ( connecting light starts to activate) as i'm turning it on I assume so this is why the right one connects first. I'm guessing. As for my map in Zelda I just went through the controller calibration all seems well there. I guess I'm just loosing connection, or something not sure why the buttons would work and not the analog stick though. Could be the game not the controller. If it's affecting my combat it would be a huge deal. I don't know if it is. My biggest issue with Zelda combat when things get intense is accidentally hitting crouch. The weird thing is I was impressed with the range I could actually play with these, and not have to face the screen exactly. Yet I get issues with simple tasks in the same room. Not always its erratic. Always seems to be the left analog stick. Nothing else minus, and top buttons works fine always as do the "d" pad buttons.

@BAN

""Also what is with your condescending attitude?"
Do you just entirely lack self awareness? This is legitimately bizarre and, honestly, just offensive."

This is because you are referring to me as being bizarre to you and nonsensical. Which is entirely not the case and shows you are referring to me as being lesser, hence my comment on your condescending tone.

'"I could make you stop."
Weird?"

You asked what the point of me commenting was when I said you had no purpose. I said I could convince you to stop. How is this strange that I am asking you to stop?

""You'll keep this attitude up until you realize you're beating a dead horse while everyone else moves on or NL does something."
Says the person who went out of their way to inject themselves into a conversation that they had nothing to do with, and then proceeded to spend the day posting several lengthy comments in response to that person. What do you think THAT is contributing to the comment section? Who is THAT helping?"

Yes I am being hypocritical, yet the same things applied to you as well. We are both at fault in this case.

""SLIGEACH_EIRE doesn't seem to care what you think."
And you know that... how, exactly? Not that it matters, since I wasn't actually talking to him in the first place."

"You and that sligeach person should start a Nintendo-fan-trolling-addiction support group. It would be much more productive than your current shared fixation on antagonizing people on this site. Just a friendly suggestion "

Now you are contradicting yourself. You specifically called him out on being a troll. How is this not referring to him?

""I never intended to tell you what to do"
Is that supposed to be a joke? That is literally the entire point of every single one of your comments in this thread. That's the ONLY thing you intended to do. At least be honest in your attacks on people. It's the least you can do."

My point was I was asking you to stop. Of course you could just ignore me, but I wasn't forcing to you stop. This was to clarify I was attacking your argument, not you as an individual. Of course my whole point was asking you to stop, but you misunderstood a minor comment.

""I simply wish you could add to the discussions I come here for."
No, that's actually what I wish for you to do, instead of going out of your way to defend people that CLEARLY only come here to antagonize everyone."

First, the caps in "CLEARLY" again show your passive aggresive/condescending tone. Secondly, while yes gatorboi352 seems to make these comments all the time, it doesn't mean you need to address him. After a while his comments becomes a joke, not something to continually bash him for when he isn't going to change.
Additionally since you lump in SLIGEACH_EIRE with him, he just is displaying his frustrations with Nintendo here. Nothing more.

Is there anything else I failed to represent to you?

@FlameRunnerFast The end.

@Metal_Slugger yeah, same for me.

@Metal_Slugger Yeah the "press L" thing when turning on is intentional. When you press home you're simultaneously turning on the right Joycon and sending the wake signal to the console from it.....but you haven't yet turned on the left joycon, so the console's prompting you accurately that it's not powered on. When I power up and am using Joycons, I generally press ANY button on the left joycon to power it on, THEN press home...thus powering on left, powering on right, and THEN sending wake to the console. There's no way to turn on left from right, otherwise left would need to run its Bluetooth transmitter all the time waiting for a wake signal and would kill its battery just sitting idle So either "press any button on left, then hit home on right" or "press home, then hit L on left when prompted" will work but it's all normal and necessary with two controllers.

The Zelda thing...that's odd. When the joycon drops from signal loss the stick can act intermittent (it sends the movement signals in spurts) but when it's truly lost connection the buttons won't work either. Still it COULD be a signal issue....I can't comment on that too much, that doesn't sound like anything I've experienced. Doing the controller test in the main settings might be the best way to see if it's really losing signal or not.

LOL I can relate to the crouch thing. It's not just Zelda, I just have a controller grip of death! I do the same to musical instruments When I'm concentrating I just crush things apparently. I had the same problems with activating my darned special in Splatoon on the WiiU Gamepad too any time the action got intense, and I do it on PS4 controllers too. Pro Controller and Joycons, same thing....the moment I need to dodge the Hinox, boom, I'm crouching and can't do anything!

@Miles_Edgeworth pair of blue joy cons.

@SLIGEACH_EIRE Nintendo already covered how they are sorting this a couple days ago. If you have any problems you have to go to their support page. They will try troubleshooting whether your problem is with software or hardware, and basic tips on avoiding interference first. Only if you still have problems will they assume it's this specific issue. At which point they replace/repair it no questions asked.

The vast majority of joycons won't experience this issue and even of the ones who have connection problems, not all of them will be this exact problem, so a recall would be a really bad, costly and mostly pointless move

I had mine disconnect once, I got it to reconnect eventually, all has been fine since. Albeit I haven't removed them from the system in awhile.

@SwitchVogel,

Thanks for the answer! Though it would be a pain in the ass, regarding the Switch. I mean: First I have to ask for the Switch serial-number, then I have to look it up on the internet. That would be impossible. However, It could be a method for my Wii u.

@Mart1ndo,

That game you mentioned seems quite notorious for its crashes (the Wii u version anyway).

@Tonloco42,

My harddrive doesn't have any settings at all, not even buttons. As far as I know it doesn't have a sleep mode either. I have a 500gb Verbatim harddrive. It seems they use harddrives of other companies, and put it in their casings. Its all legal though.

The next time something doesn't work right on the Switch/Glitch, maybe they will officially fix that with duct tape. 😂

Cheapo Nintendo, not making sure to include conductive foam to begin with. Not exactly good form to publicly blame your manufacturer when a fundamental design flaw is discovered, and now officially acknowledged. Nintendo was just trying to cut costs because conductive foam is one of the more expensive varieties of foam to use in electronics. (Not to mention trying to cut costs further by using an embedded antenna in the L JoyCon...)

@faint Lol, you and 68 likes on that assumption comment as of 8 AM, EST. 69 asses.

@FlameRunnerFast A valiant effort, but unfortunately, you're making such an attempt on someone who will not listen to reason. At least you tried, so I commend you for that.

@leo13 http://electronics.stackexchange.com/questions/103797/anti-static-vs-conductive-vs-dissipative-foam

https://www.amazon.com/conductive-foam/s?ie=UTF8&page=1&rh=i%3Aaps%2Ck%3Aconductive%20foam

https://www.amazon.com/gp/aw/d/B004WT4SXU/ref=mp_s_a_1_3?ie=UTF8&amp;qid=1490272542&amp;sr=8-3&amp;pi=SL75_QL70&amp;keywords=Front+Porch+Treasures

All the details you need on differences between the three types of usable foam. Long story short, buy conductive foam, since it's better than the other two in this case, and buy little dots of double sided adhesive tape. A sheet of the foam can be cut as needed after measuring inside the JoyCon. You'll have leftovers for other L JoyCons, too!

Thanks man!!! I really appreciate it!

I wouldn't know if i had this problem even i've used the pro controller 95% of the time

@Priceless_Spork 100% in agreement with you!

@faint Yeah, but when you're determined to have a vendetta against the new hardware, it sure is nice to have pointless reasons to root against it.

@GraveLordXD the 50 percent failure rate was from a survey Game Informer conducted and that's all it was. Considering that product survey bias heavily favors negative experiences, it's not really regarded as actual fact. The number sounded high, so game sites parroted the numbers.

Again, I've owned 2 Xbox 360s built after Feb 2008 that never had the RROD issue, and I've known other people whom can say the same.

By the way, the reason they say the RROD issue was only "fixed" with the black elite model is because it doesn't use the Ring codes.

Finally received my Switch today and sadly I experienced this problem from the first play session :/

Happy to know there is an easy fix. I'm sure this won't be a problem with future units.

@SLIGEACH_EIRE @faint @bolt05 Anyone who is accusing SLIGEACH_EIRE of being a troll should maybe have look at how many articles on this site are attributed to his tips. He's probably one of the most actively contributing users of this site but some people take his criticism of Nintendo's sometimes questionable policies as trolling. I'm the biggest Nintendo fan I know, but Nintendo fanboys do my head in sometimes.

@SLIGEACH_EIRE When Nintendo released the Famicom in Japan, there were many units that had crashing issues with certain games. After confirming the issue, Nintendo recalled every unit sold to date and replaced them, free of charge.

When Nintendo released the DS, there were many units shipped with one or more dead pixels on the screen(s). After confirming that there was a widespread issue, Nintendo sent out a notice to DS owners and offered to replace the affected systems free of charge.

Shortly after Nintendo released the Wii, it became apparent that the provided wrist strap would occasionally break when players wearing them got too overzealous with their motions and let go of their Wiimote, causing damage to the system and other objects in the room. Once Nintendo confirmed there was a problem, they offered to ship out, for free, more beefy straps and padded controller covers for each and every controller they had sold to date.

After the unexpectedly lackluster 3DS launch, prompting Nintendo to slash the price of the unit just a few months later, they made it up to early adopters by giving them a crap ton of free virtual console games, some of which remain exclusive to those users to this day.

I have absolutely no doubt that if Nintendo determines this is a widespread problem that cannot be handled through the standard warranty service program, they will take care of it one way or another. Please consider giving the benefit of the doubt to a company that has proven, time and time again, that they will own up to their mistakes and take care of their community regardless of the expense.

@WaxxyOne I'm aware of those instances. I had dead pixels on my DS Lite but couldn't get it replaced. Nintendo are usually very good when it comes to customer service. You can also add replacing the Wii disc drive as it couldn't read dual layered discs. Another one of the issues I encountered. They replaced it no problem.

Nintendo fixes problem fanboys swore didn't exist.

Someone is looking a bit stupid.

if you didn't experience issues in the ordered Joycon..wouldn't have made sense to take that one apart to see if it had foam or a hardware change?

This is a really easy diy fix if you have the screwdrivers. £2 for the foam from Maplin. No need to worry about voiding warranty if done carefully, just take the foam out if you have to send to Nintendo. Joycon come apart easily, just open from non-docking side. Had real issues with mine but now works perfectly! Would normally go back to manufacturer but didn't want to be without zelda for a few days!