
Remember how we shared the news that Nintendo of America's online store was accepting orders for additional Switch docks? Well, we took the plunge and nabbed a couple of them during the short time they were available, and unfortunately, the news is not all good.
Before we continue, we would like to note that the Switch docks for sale on Nintendo's site are not the same as those that will be coming to retail at an unspecified date. These are the dock only, meaning you'll need to purchase an AC adapter and HDMI cable separately if they're not being used as a replacement for an otherwise malfunctioning or damaged dock. That said, we took exception with just how these were handled.
Upon receiving the Switch dock units, we realized something was amiss. Rather than arriving in a box, the two docks were wrapped in bubble wrap and shoved into a courier envelope. It should then come as no surprise that we had issues with both docks we received as well.
Upon removing the docks from their bubble wrap, we found that both of them were quite snug around our Switch; so snug were they, in fact, that we feared they may scratch the unit, as some players have been reporting online. Unfortunately it's unclear what would cause these replacement docks to fit the Switch so much more tightly. While some may be quick to blame poor manufacturing practices, we're not convinced. Nintendo has consistently produced high quality hardware, and for them to make a mistake of this magnitude on the Switch seems unlikely. If we had to guess, in the case of these two docks, we would blame the poor packaging. If they were so poorly protected in transit, it's possible they were slightly bent or warped on their way to us.
To the naked eye it seems difficult to tell, and we did try Reddit's penny test, which both replacement docks failed. The next step was obvious: call Nintendo. Fortunately, Nintendo's customer service has always been top notch. Upon explaining the issue to their friendly staff, we were asked to return both docks at no charge and they would send new units out. When asked if this was an issue they were aware of, the representative we spoke to indicated they are investigating, but stopped short of calling it a known issue.
At this point, we would recommend you let us do the work for you, readers. The Switch dock may be available, but considering you'll still need to buy a separate AC adapter and HDMI cable, and the dock itself may just be thrown into a bag and shipped off to you, you may be better off waiting a little while for one that gets the full retail treatment.
Comments 145
Early adopter issues. Hope it's not common.
Bummer. I bought one of these. I guess I'll find out if it has the same issues or not when it arrives later this week.
I suspect that the circuitry in the dock has protection, and once it's undone, third parties will undercut it big time.
Yes that sucks but I had no intention on getting more stuff at the moment. I've been lucky that my stuff doesn't have issues, I'm waiting on kinks to get ironed out before I buy any other accessories.
@Exy Maybe, but Nintendo have done some strange things with their adapters and cables in the past. Look at the GameCube component cable. The reason that's priced at something ridiculous ($300 or something) is because no ones been able to reverse engineer the tech in the adapter. It is possible the Switch dock may present the same problem.
Mine isn't actually that tight, but there is, I would imagine, a fairly easy fix: grab a heat gun and simply put some pressure on the plastic.
Barring that, it might even be possible to simply shove a shim in there and, given a day or so, the force might be sufficient to bend it just enough so that it isn't nearly as snug.
(Yes, I know, this is something that shouldn't have happened, but it's a painfully easy DIY fix.)
@Danpal65 There's going to be much more demand for low-cost replacement docks than there were for video cables for a standard that wasn't common at the time. There will be much more effort going into reverse-engineering a primary component such as this.
@Exy That's true. Guess we'll have to just wait and see
Here let me fix your headline:
"Don't Buy A Switch Just Yet"
There we go.
My goodness Nintendo, Iwata dies and standard for quality were buried with him.
Doing the penny test tonight. I have only been playing my system docked, but would like to go mobile at some point without destroying it.
Wasn't planning on paying an extra 90 dollars for a hunk of plastic anyway.
Gosh...
Come on, Nintendo.
Please check the manufacture first.
I've had no problems at all so far.
I just spent $1 on a pack of felt pads from the hardware store and will put those on asap.
Failed the penny test. I will be using some felt pads also.
I have a screen protector on mine now. I think I'm probably safe.
I was even more unlucky, my launch day was ruined with a dock which didn't output hdmi at all. Ended up swapping the whole syatem thankfully at another EB Games (Australia) the following day. Unfortunately lost my screen protector and the replacement I bought didn't go on so well though...
What amazes me the most is that they charge 90 bucks for essentially a usb Hub with hdmi port and the cables are not even included.... Wow
@arnoldlayne83 Yep. People buying these must have money to burn.
Wait, what's the penny test??
Why anyone would buy an additional $90 USD dock that is literally just a piece of plastic with a few ports is beyond me.
@Kappatea indeed. Could you convert it for Euro/Francs users??? 🤣
@XCWarrior Sensationalizing non-issues again, are we?! bringing Iwata into this too, smdh. I guess fanboys gonna fanboy, bandwagoners gonna bandwagon, and frauds who didn't have access to a system will bash it out of jealousy, lmao. Switch is the highest quality item I ever received from Nintendo, no issues whatsoever, I am actually pretty impressed by the design and luxury tier finish of the device itself as well as its accessories and controllers.
Now I'm kinda freaking out tbh. Got my Switch last night and paranoid to try and yank it out now... It can't be that hard... can it?... Are people just not being careful/gentle?... This all seems rather silly...
Seems to me everything to do with switch has been rushed to get it out. Everytime I come on Nintendo life there is always a article telling us the switch has a problem with this or that.
@kappatea Penny Test http://m.imgur.com/gallery/mzimeCp
Dock: £50 (ish)
Joy-cons: £70
Grip: £10
Charger: £25
HDMI cable: £5
TOTAL: £160
So the Switch on it's own is about £120?
Ok I must be missing something here. Why wouldn't someone simply buy a USB-C to HDMI cable instead of another dock?
A wild guess but maybe since it was wrapped snug in the package maybe that bent the plastic ever so slightly to make the opening for the Switch tablet too tight? I dunno maybe a reason.
Honestly, docks ordered this way coming in barebones packaging with no accessory cables is not news. This is Nintendo's very low-profile parts and replacements storefront, not a retail store. They can provide good prices on some tricky-to-find items, but it's squarely in their Support domain, not their bells-and-whistles Retail domain. When you order like this, you get exactly what you pay for, no more, no less.
Seriously, try to find their parts store (not their games store) navigating solely by links from www.nintendo.com. Saying they don't go out of their way to promote it would be an understatement.
All that is no excuse for defective parts, nor for insufficient packaging to avoid damage. Let this be a lesson, though, that when you order a part from Nintendo's part store, you're ordering a part, not a glossy logo'd box.
@3MonthBeef
It's $60 for just the dock, with no HDMI cable or AC Adapter. HDMI adapters are pennies cheap, but the AC Adapter used for the Switch is an expensive high powered Adapter built for the Switch itself.
Well Ive ordered from retail - so thankfully I'll be eating the power cord and all. Just gotta wait for it to come in stock!
I want a second dock but I'll wait
It's nothing to do with them being "bent or warped in transit". There are reports all over coming in from people that their docks are scratching the hell out of their Switch, I'm sorry to say it's a fairly serious design flaw.
I must be extremely lucky. I've had zero issues with any part of my Switch and am fully enjoying my experience. I had one connection drop on my pro controller but moving my Switch from behind the tv solved this.
Another turd on top of the turd-cake. What a waste of everyone's time (and money)!
"These are the dock only, meaning you'll need to purchase an AC adapter and HDMI cable separately if they're not being used as a replacement for an otherwise malfunctioning or damaged dock."
What the hell would people be paying $60 for, then? That's legitimately a ripoff, by far a worse proposition than not providing AC adapters with every New 3DS purchase. Add on the critical design flaw of not properly cushioning a candy bar design of mobile device, and you have a recipe for unintended damage and RMA city. Not to mention, it's extremely cheap (like a shoddily packaged used item sold on eBay) for such a significant part of the NS to not have it's own box. That reeks of showing an unprofessional presentation.
There is a possibility that Nintendo is repackaging the dock, without actually altering the dock plastic or hardware itself, such that the front and back "flaps" don't get "squeezed" together to potentially scratch the screen.
@gatorboi352 That would be just fine to play in portable mode, but you can't connect it to the TV that way, let alone take advantage of the full power of the device, since it will then only operate in handheld mode.
@gatorboi352 Because Nintendo decided to implement some kind of hard-coded(?) algorithm to only engage the "docked mode" when it is specifically placed in the NS dock. If someone breaks or loses their NS dock, or just wants multiple docks around their home for a single device, this is the primary option for that. (Although it remains to be seen if there is a way around that, using your aforementioned USB-C to HDMI adapter...)
@TrumpsHand Lol, says the guy with all of 4 comments since last month, and a user name like that... Unless NL has now developed alt syndrome like GameFAQ's?
@ECMIM Applying a heat gun or live soldering iron to just about any type of plastic will almost certainly warp it. That's more likely to damage it than help it.
@PlywoodStick nah, I've done this a thousand times on a variety of projects* with no issues--low intensity and just take it slow and steady.
(Soldering, well, of course, that's much, much too hot to apply to plastic.)
*Including removing the 'lens' cover on a 3DS w/ no ill effects.
The list of reasons for this being a "soft launch" continues to grow. This and relying on a port at launch, as well as fixing your controllers with a soldering iron. Can't wait for Christmas to get one!
Not planning to buy it anytime soon anyway (my primary dock will be lucky to get much use XD), but a Nintendo site peripheral purchase that isn't even boxed? I don't think I could run into that even where I live. Very eyebrow-raising indeed.
This just keeps getting better by the day.
Is this a "fair-ish/are-you-kidding-me?" complaint?
Don't see how anyone is having problems. I've had no problems whatsoever with my switch and any accessories I bought. Guess I got lucky
@ECMIM Ah, but what type of plastics were they? I don't think ABS plastics are as easy to work with as LDPE or HDPE...
If I were to be generous to Nintendo, I might say that being a totally new type of product, the list of known issues for such a device is not yet established.
That might be too generous though. I would also say that a fair few of the issues reported should really have been caught in pre-production and QA testing.
What matters now is Nintendo's response. Swap out faulty units quickly and perhaps revise the dock slightly for future production runs.
Would be interesting to know the percentage of units with issues. What's the actual extent of the problems?
I've had no issues whatsoever. Loving the Switch and BotW is superb.
More problems with excessive profits vs poor manufacturing resulting unhappy people. Pretty sure the dock shouldn't warp in transit. Even when packaged badly it should hold its shape, will everyones when they move house etc??? Is this another case of shoddy manufacturing overall to not provide a solid sturdy premium product when charging a premium price??
@ironside1911 Don't you mean?
@SuperTeeter64 Whoever got their Switch scratched from the dock they got with it is a complete moron. Nuff said. I constantly switch between docked and undocked all day, and I play quite a lot already. Zero scratches, marks or anything else you could think of. I don't use felt pads in my dock or anything like that either. I just use the dock, and the Switch. Done. No screen protector either.
Just don't be reckless, take it out normally, and treat it like what it is, an expensive but quality piece of technology that you're not supposed to bring when you're roleplaying as Rambo
@Deanster101
My dock is totally fine - yay for anecdotal evidence!
@NintySnesMan That's why never buy a console at release . 2018 will be the year for me to get a Switch. Cheaper stuff and more stuff instead waiting and waiting with only 1 or 2 games in your posision
@Alucard83 I'm likely the same. Not going through another Wii U launch experience again.
@SLIGEACH_EIRE there's an irony in all of this since the Wii u flopped hard but from what I've seen had very few reliability issues, it was solid. I got mine at launch and I'm playing it now with not one issue since. My friend has dropped his gamepad down the stairs 3 times and it's bare floorboards and nothing but scratches on the outer plastic. Do you think they have tried to increase their production margins too much and lost some manufacturing standards as a result?
Did they event tested it before launch? Its so obvious.
What is the penny test?
@SLIGEACH_EIRE Yes and you know i'm also a bit scared to buy it now because Xbox and Ps4 both re-released their system with better specs. Maybe Nintendo will do the same thing... that's also something i'm thinking about. That's why better wait
@gingerbeardman Drop a penny, if it falls to the ground, gravity still works.
@TrumpsHand Mine too. No problems at all. The one picture that I've seen that's been reposted all over the internet of scratches that were supposedly caused by the dock were not caused by a good dock. Maybe their dock had something stuck to the inside of it or maybe it wasn't the dock at all.
I'm so disappointed with how Nintendo's overall standards seem to have dropped across the board recently, from the quality of the hardware and firmware to even the average game ratings per year on sites like metacritic. The amount of issues I've read about on Switch and the various stuff around it would have been utterly unheard of in the likes of the NES, SNES, N64, and GC eras, and even Wii and Wii U eras for the most part too. Switch, however, has been a bit of a mess in many ways (you've all seen the multiple reports of various issues with the hardware and whatever else at this point).
It feels like Nintendo's quality standards really have dropped gradually in the last few generations, which is just sad.
A large part of Nintendo's reputation, and indeed its fiercely loyal fanbase, was built on the fact that it was known for its extremely high quality standards (across the board)—I really hope it hasn't forgotten that somewhat in recent times.
@rallydefault Mine too!
@TheAceofMystery No problems here.
@JohnnyC My Switch dock is 14' away from where I sit to play and I've had ZERO problems. Don't make it sound like everyone has problems with theirs.
Thanks for letting us know guys
@Amsterdamsters I'm not at all, I'm aware that many are very happy with their Switch. Frankly I wish I had one so I could play Zelda on my lunch breaks instead of waiting until I get home. I'm just pointing out that this, 32gb memory, dead pixels, desynching controllers, lack of online and a lack of decent games (Zelda aside) are the kind of reports that strongly point to a rushed launch for a console that would have benefitted from waiting a few more months.
@eeyore yea they did I'm sure they didn't realize how many careless people are out there.ive had mine since launch and it goes in the dock as much as it comes out and mine is fine.thats right I take care of my stuff.
@impurekind mine is fine lol
Really disappointing NintendoLife.... feeding the trolls and SLIGEACH_EIRE
@BinaryFragger that seems right I don't blame the dock.mine is fine
@JohnnyC only morons and careless kids are having this issue mine is fine
@SLIGEACH_EIRE @ironside1911 you do realise it's a postage problem from a non-retail version of the Dock right? Or do you just enjoy judging a system you do not own in a Nintendo-only website? Especially SLIGEACH_EIRE, all doom and gloom since day one. The Switch will never meet your expectations so why do you follow news on this website?
I must be another one of the lucky ones... never had an issue with docking, scratches, or connections. Only issue I've really had was putting a screen protector on - still haven't gotten a clean attachment.
This is no minor issue. I think the whole docking bay needs redesigning. Not an easy task. The design at the minute is prone to be variable. One little tap and it's too tight, different tensile plastic from a different manufacturing plant, different room temperature. It's to precise, that's the issue I see.
@SLIGEACH_EIRE
What was wrong with the Wii u launch consoles. I bought mine 4 May 2013 and never had a problem with it. Touch wood.
@JohnnyC 32GB memory is not a rushed system problem. If they had waited another 6 months, it most likely would have still had 32GB. As for the other problems...what percent of units are effected buy them?!? All electronics have a small percent of defects out of the box. Both my son and I each have one. Mine was bought in Michigan and his in Illinois, and neither of us have had any problems at all. The problem is that some people just have nothing better to do than to slam something that they don't have because they fear it's going to have a negative impact on their beloved item....Sadly, the internet is filled with fanboys. I've owned pretty much every system ever released. I would never judge anything without first extensively using it.
@PlywoodStick
What's it got to do with the amount of comments @TrumpsHand has posted on this site, or his user name? I get it, he has a different opinion to yours.
Deal with it and stop s******g on everyone who has an opinion different to yours.
@Amsterdamsters Fair enough, and as I say there seem to be many like you who are over the moon with it. Technical reports aside though, the game release schedule is really poor. In a way it would have been better if Zelda hadn't been released on the Wii U as it would have made the Switch essential, but that would have been a massive slap in the face for the fans. I look forward to playing one, but for me personally it will probably be Christmas when there's more top-quality exclusives, the online is fully in place, and whatever hardware bugs there may be have been ironed out.
@Mart1ndo The scant releases, the lack of features and the terrible OS. They got better with time but Nintendo only had NintendoLand and NSMBU at launch. And yes my Wii U's work fine too, the gamepad's have a few issues, scratched screens and dodgy thumbsticks. Then there's the issue of the noodle neck gamepad charger. I've had to buy 5 of them because they keep breaking, it's the same fault every time.
@Ballzilla Word to that. I know we need to embrace all opinions but I never see anything positive from this one user.
This is disappointing to hear but at least you're getting a replacement with no extra cost. I don't need another dock just yet anyway.
@Blizzia - Haha. As I thought. Thanks.
@Deanster101 My dock too is also fine, it's literally just a packaging/manufacturing problem, most of them we're either rushed out or warped in the package. Regardless this is a quality control issue not a design issue. That being said, adhesive felt, and remove the switch right.
@Danpal65 I'm not disagreeing, but one thing to keep in mind was far fewer people used component back then, so there wasn't much of a reason to reverse engineer. I think it's probably the same issue now - there just isn't enough of a retro/collector fan base to justify the time and money it would take to reverse engineer and get a production run of replacement cables. That said, Nintendo's protection may just be that good, and we may never see third party docks either.
@Ballzilla @Baker1000 Maybe instead of calling people trolls and just dismissing their opinion because it messes with your feeling of comfort, you should be open minded and actually analyze everything going on with current Nintendo before you let your fanboy bias kick in.
The Facts:
Nintendo hasn't exactly been on the edge of top quality with the Switch units produced so far. I've only had one or two issues arise from launch Nintendo consoles over the years, none of them serious. This is something else.
Allow me to play both sides for a moment if you will. The dock from all my research is priced to market from what I can tell, given that a USB C multiport adapter can cost anywhere between $60-$90 (though I have seen then go as low as 45-50 on occasion and I'm talking about the ones with USB ports, not the single piece with HDMI only) they generally don't come with an HDMI cable for what it's worth.
The other side of this is (which I find as a more valid complaint) is that you have to buy an AC adapter, which suddenly makes the $60 dollar dock $90. That puts the Switch at the high end of the pricing of a USB C multiport adapter.
As for my experience, my Switch has had no problems whatsoever. As with any new device I'm well aware that problems could arise. It happens with every single consumer electronic device out there. Hopefully Nintendo can get all these quality issues under control.
It's always strange reading about things like this because I've been buying Nintendo hardware for years and have never had any issues whatsoever.
" Nintendo has consistently produced high quality hardware, and for them to make a mistake of this magnitude on the Switch seems unlikely."
......LOL, WHAT!? Have you not used the left joycon from more than 5 feet away?
@Tarvaax I didn't use the word troll. I'm well aware people have had issues, it's been far from a perfect launch but when was the last console launch that didn't have some issues? All I'm saying is, every single article I see this same user spreading negativity with a smug "I told you so" attitude because they didn't want to commit to buying the console yet. They're literally waiting for bad news to prove their stance as the correct one and they have since the moment it was announced as far as I can tell.
It's unfortunate that there is a percentage of devices with defects, but even with the negativity on the internet and even with the negativity that surrounds Nintendo on the internet at all times, I'm stunned at how much overreaction there is to every defect involved in some portion of Switch first-batch launch hardware. I'm guessing this problem is being exacerbated by the low available supply and the fact that as a result people can't just walk into the store and exchange a defective unit instantly. However, I still get the feeling that most of the hand-wringing is being done by people who don't actually own a Switch, and aren't affected by any problems, and instead have determined that since some units have a problem the whole system must be a disaster and the world should be warned off from it. Such heroics!
It does sound like perhaps there is a defect going on with some amount of docks that is causing the screen scratching. Maybe misshapen, maybe missing the bumpers, however even this article is unsure if it was bad shipping/packaging or a manufacturing defect, yet half the comments are ranting about manufacturing defects.
Overall the hardware launch has been smooth. It's a piece of high end tech, and there are often first wave problems for a small percentage of tech. It's not just Nintendo. Many a lot of people in the comments aren't avid tech buyers. Most of the electronics I buy have some known launch problem that the internet complains about. There was the Asus TF201, that launched months late, that had serious WiFi problems (the aluminum body shielded the antenna!) among other problems. There was the Acer laptop with the bad keyboard (it randomly dropped keystrokes!), there was the Motorola Xoom tablet with...geeze that thing would shut down on its own and refuse to turn back on. Shall we talk about Apple's Antennagate? Or perhaps the Samsung Galaxy Note 7 which was a miniature pocket bomb for the several weeks it was on sale before they pulled then and then the replacements were also defective, and then they destroyed the entire fleet of devices that had been made to date? So far Switches aren't downing passenger aircraft. It's already a step up from average quality!
@0upshroom7 Hmmm not for me, in my opinion a screen should never be in contact with a bare plastic surface.
@Tarvaax no problems with my device everything works fine. I wouldn't dispute the claims if they didn't sound incredibly suspicious. All these videos and stories have no substantial evidence and smell fishy to anyone with half a brain.
Do you own the Switch sir? Are you not satisfied with your product or are you just complaining without owning the device?
Out of the quantity sold I would expect thousands, possibly tens of thousands of Switches that are DoA. That's just the way things are with these sorts of electronics.
My left joycon is fine (mostly!), the dock doesn't scratch the screen and I have no dead pixels (actually, hands up, who does?). Very satisfied overall...
@Switch81tch I assume you applied that logic to the 4 million or so Xbox 360`s that Microsoft had to replace, and the 1.2 million PS4`s that Sony had to replace????
@TrumpsHand My N64 has never been repaired, still works without problem.
My GCN has never been repaired, still works without problem.
GBA, same thing.
Heck my NES works and its only been repaired one time in 25 years.
HOWEVER, my Wii had to be replaced. My DS can't be closed anymore because of a wire issues cuts the screen out. Both of my 3DSs have been repaired. My WiiU is holding strong but has been played 1/10 the amount my Wii was.
Heck, I bought a complete R.O.B. (see my avatar) on ebay just to have it. Are YOU that big of a Nintendo fan? Doubt it.
Nintendo no longer cares about shipping out a product that works. You can ignore all the stories, but the fact is I've probably been a Nintendo fan longer than you - I have more than 500+ games on Nintendo systems and yet all I see here is a system that was rushed out to meet the fiscal year's bottom line.
I barely use the dock that came with it so I don't see why I'd buy a second one, for every wonderful design choice this has it does have a puzzling one to go with it. I mean my dock is on the floor at the moment and not even connected to my TV, this is partly because if I put it on the shelves I can't insert/remove the tablet anyway. Added to this is that it has an annoying habit of presumably sending some power through HDMI every so often which causes my TV to turn over, oh and from my sofa the left joycon doesn't work properly.
@Ballzilla I have it. The left Joycon is a problem on mine, and the screen already has scratches despite my best effort to put the console in carefully. Some people might get good units, but it seems like it's a 50/50 shot out of every shipment. Comparing that to past Nintendo launches, it's a really sad drop in quality. My launch Wii U is STILL working well. All of these complaints are with merit, and too frequent for my taste. I can handle little faults, but when a lot rise to the surface in more than a couple a batch? That screams low quality manufacturing.
Can't Nintendo get ANYTHING right?!
@Switch81tch My point being, I and I assume your good self, have been using this site for many years. In that time, I have seen both Sony and Microsoft referenced in a POSITIVE way against Nintendo. Since all these comments have started emerging about Nintendo lack of quality, nobody has ever mentioned the other 2 systems at all, and most people would constitute that as something that ONLY Nintendo has done, which is quiet the opposite.
Over the 9 or so generations of Consoles, Nintendo has the best record for reliability.
@Tarvaax That stinks that you already got scratches. If you run your finger down the inside, you know those tall "ribs" on the front (screen) side of the dock inside the slots? Do you feel a (VERY VERY) thin strip of silicone near the base of the rips? @einjerhar and I were discussing the other day, mind has silicone pads there, his doesn't seem to. I'm curious if yours does? Right where the scratches seem to occur according to the press I just get scuffs from the bumpers. I'm wondering if some docks shipped without bumpers.
I think it's the internet making it seem 50/50, though. I'd imagine the real rate of defect is under 10% and probably under 5%. The internet is just home to everyone taking every issue and making it seem bigger than it is. If you're one of them with a defect though it would certainly feel like it's a mass problem....I'd probably feel the same even though I know it's just perception and disappointment.
the Joycon thing....is yours really that bad? I bought a second set and have used both sets of Joycon. I've had 4 partial or full dropouts since Friday. 2 on the left, 2 on the right. Once was Snipperclips with someone else, they were cupping the whole sideways joycon in their hands holding "down" while I fumbled trying to jump on them for 10 minutes When we got to he next level, their controller wasn't responding. The other was Zelda with side-by-side controls and no strap clip, I'd wrapped the whole joycon in my hand, and it dropped out....I couldn't access the home menu (the right dropped out!) and had to either use the Procon to hit home, or just hit the sleep button on the console. Once was a full dropout (again cupped entirely inside my hand. The system popped the "controller disconnected, pres L+R" menu. And once it didn't drop, I just noticed a moment where the camera kept spinning after I let go for a half a second.
I'm not terribly close to the console and there's obstructions between me and it (and it's nested next to 2 3DS's also emitting wireless signal and a rats maze of cables.)
I think there are signal weakness issues, but it seems limited to severe obstruction, mostly by flesh (humans absorb radio waves....which isn't very healthy for us to do...) but mostly I think it's still software errors. The ONE time I had a total drop was true signal drop. The momentary stutter was a temporary interruption with rapid recovery, and the two stallouts seemed like momentary interruptsions that software/firmware THOUGHT it had recovered from and the controller was connected still but wasn't processing inputs. That part is all patchable.
@Tarvaax why waste your time here then? Just send it back to Nintendo or wherever you bought it from and get your money back or a replacement Why complain about a hardware mistake as if Nintendo is Satan? S**t happens. It just seems strange that you're on a Nintendo news website being incredibly negative and gloomy, when you can clearly get a replacement for free. Every hardware launch has defective units. It sucks that you're in that percentage, but it doesn't mean it's the worst system and Nintendo is bad.
Finally about the online functionality, it will come, be patient.
@Alucard83
Yep,have to agree,that's why I didn't buy a switch and I don't think I will in the future unless it can be hacked.
@Ballzilla Complaints need to be voiced, specifically to remind companies that they can't walk all over consumers like EA tries to do. It's not just a few systems that are affected by bad production and design with the launch shipment of the Switch, that's why the complaint must be voiced loud and clear by the consumer.
We aren't a community of communists. We don't try and silence/discredit complaints we don't like here.
@NEStalgia Just checked, mine is missing the bumpers. I'd take the system in for a replacement, but they're sold out everywhere. I really don't feel like sending it in to be fixed, but I guess I'll have to.
@Switch81tch RRoD and such aside, my MS horror is from the 360's controllers. It would wear out it's sticks every few months (they'd fail to center properly) I went through no less than 5 360 controllers. And of them one of them had a dropout problem that made the "left joycon" thing seem like a joke.....the battery attachment was loose to spec, and the whole controller would randomly just power down, every few minutes. I wedged everyting imaginable in there to try to hold it in place long enough to play. Add RRoD on top of that and it was fun.
Yeah, I'd like to see a poll. I can't help but think of all the threads where the comment section was riddled with nothing but "who would buy it, it's too expensive it's doomed to fail, I'm waiting until there's games" and then the polls showed 90%+ "My preorder's in and I'm just waiting, so much hype!"
Lol Nintendo have always been the king of hardware cutbacks and poor customer service.
This is not a surprise.
@NEStalgia I wouldn't concern myself lad. People complain, female dog and moan without accepting that we all have different tastes and opinions. For example having sunk ample time into the technical stunner Horizon Zero, Zelda on Wii U completely destroys it in all other areas.
I think the Switch is cool, but I'm holding back to see how it pans out. I love the Wii U and despite Nintendo's silly choices it is my favourite gaming system to date, and I've been a long term PC Gamer in the past. But no matter what there will always be trolls and people who don't even have the system or even experience of it talk crap about it! That's just life!!
@liveswired How very true! Nintendo communities generally tend to be much better behaved than the rest of the gaming world though. PC communities were awesome, 15-20 years ago....but started turning to poo in the past decade or so. Like you I spent a long time as a dedicated PC gamer. I had my 360, my PS3, have my PS4. Which console got the most use? WiiU (actually untrue, 3DS definitely got the most use.) So for Switch I went all in, every accessory I wanted at the start. I knew what would be my most used!
Poor Horizon....I have my copy still in shrinkwrap, and that's just what I fear, after doing Zelda first, it can end only in disappointment (or at least subtle comfort that life isn't over once Zelda's done )
$90 dollars and no cables/power supply is outrageous and shameful.
Serious reading comprehension issues displayed in this comment list.
If I was thinking of buying a dock, I think I'd just go for another Switch. There was a time I considered not buying a second JoyCon set, or a Pro Controller and just getting a second Switch instead. Especially since I was considering getting the charging grip which I don't see much of a need for now as I prefer hands at side play I'm finding (though that's when I discovered that the left JoyCon thing can be a problem if the Switch is far across the room)
Anyway, if I'd thrown in the possibility of a second dock the pricing would have heavily favored buying a second Switch.
Only one for now, though, and it has been great. People who wait until the Holidays will be all the happier when they pick it up, too. Even if the early adopter problems are more a PR issue for Nintendo and a hater bandwagon than a reality, it will have died down by then, the library will be stronger and there will be more choices in terms of quality/value in accessories. Can't wait for you all to join in!
@Baker1000
Who cares. Some people are negative. Get over it. It seems like you are devastated by one guys opinion and need a safe space.
@SuperTeeter64 don't be paranoid. Play. If you are really afraid just leave it docked for tv play or don't dock it you want to use it mobile. Worst case is that there is a real problem and Nintendo will have to replace damaged hardware.
Has anyone actually stated how widespread damaged screens is? Is it just a handful of vocal people, or widespread?
The problem is the Internet. A good thing in general people just write up nonsense, make up stuff or sometimes really have problems but are such a small fraction of a percentage that it's meaningless. Nintendo was doing all it can to avoid this...
They made a huge game that will take you forever to play and yanked the internet browser away from the console , but people still went on to read the fake news.
@Ballzilla Apologist much?
@Ballzilla how is this disappointing and feeding trolls?
What, a story that does not fit in to your world view that Nintendo is an untouchable, angelic and squeaky clean company not sit right with you?
I'm excited to get a Switch eventually but I'm definitely waiting for revised hardware so they can iron out these teething problems and figure out their online service. I just hope it doesn't take them 3 years to do it.
So glad I got the AmFilm screen protector and not the garbage Hori one lol.
Here in the UK I'd like one, please Nintendo make it happen.
It's gotta be good though...
Strange as it seems I all most bough another Switch the other day, two were just sitting there (at Smyths) and I was tempted to get one for my wife but I had to calmly walk away, it hurt but I really didn't wanna see £344.00 on my credit card statement plus the other stuff I 've bought this month. I would have bought another copy of Zelda BoTW and a carry case..... Sorry Nintendo.
@Mart1ndo You read Trump's comment in response to XCWarrior, right? They expressed the comment as if they were familiar with XC, a long time user, even though Trump is supposedly a newbie. Unless they've been lurking for years and building up some kind of passive aggression, they shouldn't be familiar enough to make a response in that way.
...Unless they're an alt made to antagonize someone. You're really going to defend that? Speaking of which, you seem to have some passive aggression built up yourself. I'm sorry if I offended you in the past...
@Priceless_Spork triggered. I don't care what they think, because I know they will spin anything to negativity regardless. I largely ignore it and skip right on past when that brightly coloured avatar shows up. But it's difficult when it's usually the first or one of the first comments on a new article to not read it. Here, I was just backing up someone else who has noticed the common theme in this particular users posts, and I've seen many others making note of it in the past.
But whatever, I love my Switch and I'm spending most of my time on Zelda instead of being the first to chime in on Switch launch issue articles. Which this user (presumably) isn't because they didn't buy a Switch or ever invest in a Wii U (which they were also right about all along btw)
@Baker1000 We're all adults here, you can slight Sliggy directly without hiding behind pronouns. Also, you're agreeing with a guy named... Ballzilla... Who has been lurking (which is fine), and barely ever commented in nearly the past 4 years, yet they started commenting recently again, particularly to include antagonizing ol' Sliggy. Don't you think there's a problem there? I actually responded to them in an article from last year, now that I look...
You guys should stop giving likes to these flame/harassment comments, and report them for flaming/harassment instead. Failing to do so is partially why this site is turning into a GameFAQ's style cesspit recently.
@PlywoodStick
Lol. We are all adults here but let's act like kids and tell on those who disagree with me or dare to say anything derogatory about some silicon in plastic that I adore called a Switch, so they can get banned.
That is EXACTLY what those other sites are like. Childish people begging for bans for those that disagree with them.
Let the moderators at NL do their jobs.
@PlywoodStick
Yeah I figured it out also about the alts. Its getting old listening to the negative attitudes towards negativity. I'm a free speech kind of person.
@Priceless_Spork
You contradict yourself with your comment. You're saying if you have a negative opinion, someone who disagrees with that opinion is infringing your right to free speech. Isn't that what you're trying to do with your comment?
@PlywoodStick
You didn't offend me in the past. Peace bro.
@geordie When something stinks, it stinks. Nintendo isn't angelic, no company is, but we need to use logic and not believe every Tom, Dick and Harry that abuses their console and then wants compensation and media coverage. The dock issue with postage was sad, but it will most likely get fixed by more careful packing. Either way it wasn't a retail product with a full box, hdmi and power supply. It was just the dock.
@freaksloan when there's fake news, faked videos that feed trolls and negative nancies alike, I tend to voice my opinion and support the truth. Like I said to may end people here, do you own the console? Are you not satisfied with the product you received? Or are you just complaining on a Nintendo news website because you don't like the company for some reason?
@Ballzilla if you've come on here to comment on other people, not the subject matter. That makes YOU the troll. Seriously. You are the problem if you are not here to discuss Nintendo, good OR bad. Then go somewhere else, this community welcomes all opinions on Nintendo but not shallow opinions on other members because they don't like their opinions, that is trolling and NOT WELCOME!!
In my eyes these docks are a rip-off, there is no way on earth a bit of plastic should cost that much.
@ULTRA-64 A group of users commenting negatively on each and every article about the Switch on this website, every time, indicates trolls or just haters that have no point of being on a Nintendo news only website. Check out SLIGEACH_EIRE. Negativity just for the sake of negativity. Everyone is entitled to an opinion. Mine is that these people have no intention of discussing news. They're just here to say "I called it, Nintendo is doomed, I'm right and you're wrong, I know better than actual consumers that bought the console and a successful hardware and software company".
I'm all for reporting Nintendo's mistakes. That's what news is. But when the claims are so thin on evidence with random youtubers making videos showing scratched, abused consoles, incorrect strap attachment and then proceed to blame Nintendo and ask for refunds, that's where I draw the line. This dock story was blown out of proportion and only got people with faked news the attention they sought. It wasn't even a retail version of the dock.
You're welcome to go somewhere else. I'll stay here and call out BS when I see it.
@Ballzilla
I respect your attitude. That's exactly how you deal with it. I am negative and positive about the Switch when I need to be.
At the same time those ""YES" people that defends EVERYTHING Nintendo does are equally annoying.
No company or product is perfect, intelligent people accept that.
When you can find no wrong in a company or product what does that make you?
@Hotfusion it makes you a PR executive kidding, it makes you a mindless fanboy. Well said, thank you for that awesome reply
WELL
I think it's we've all established that anyone can have an opinion and agree or disagree with it...and you're allowed to disagree with someone disagreeing to someone disagreeing. The point is we're going round in circles here. But whatever, let those who have the console enjoy it and those who don't, well, not enjoy it.
@Hotfusion Uh... I think you missed the point here...
@Mart1ndo Cool!
But yeah, there's a difference between disagreeing with and/or lamenting a negative outlook, versus flaming and harassing the person for having a negative outlook, especially a consistent one.
Which then becomes particularly suspicious when the flamer(s) has hardly any record of participation, yet acts like they know the subject person, carrying out some kind of personal crusade against them. That shouldn't be acceptable behavior on here. Or at least, given the community rules, that's my impression...
@Mart1ndo
No. Someone telling someone to quit posting negative stuff is what I was refering to.
This situation involving the Switch launch is a situation that keeps getting sweeter and sweeter with each passing 24 hours.
@SLIGEACH_famicom
Your user name is hilarious. SLIGEACH is the Irish word for Sligo. County Sligo is in west of Ireland . The Sligo family computer lol.
@PlywoodStick
I think it can annoying from both sides. Negative comments can be seen as flaming as well. The site should be renamed "The schoolyard".
@SLIGEACH_famicom Lol, why'd you set your fake alt as being in the US?
@Mart1ndo Wow, is this like a trend now? There's a whole bunch of fake Sliggy alts. Do I need to create one too?
@XCWarrior believe what you want, I owned all Nintendo home consoles and handhelds except for VB and 2DS, had ZERO problems with any of Wii, Wii U, DS or 3DS,, only had to replace the disc reader on GCN, that's the only hardware problem I ever had with any Nintendo system. In the time of the Internetz and fake sensationalist headlines, every outlet looks for clicks and how to be first out of the gate with BS. I have no issues whatsoever with my Switch, the OS is the snappiest OS of any of my current gen systems and I am close to 200 hours in BOTW and 30 hours in BoI, hardware issues will happen but I believe it is still a very low percentage relative to the large number of Switches sold since launch. You wanna ride the BS internet bandwagon, be my guest, everywhere you'll go you'll be surrounded by fake news and clickbait.
@TrumpsHand My main reasons for holding back are very real:
1) Currently no great exclusive (I have a WiiU for Zelda)
2) 3rd parties haven't announced their big games for it yet.
3) Price is outrageous, especially when you consider all the controllers and extra that are pricey too.
4) Battery life could be better
5) Online play sounds pretty rough so far, no way to know if its just Bomberman or if that's the service you'll be paying for.
6) No Activity Log
I'm still having plenty of fun with my 3DS, and it has a ton of games I am interested in coming this year. I can wait to 2018 with ease.
I realize this is a really old thread but I was concerned considering I just bought a switch for Christmas. I have owned nearly every system with the exception of the Wii U. There was really not enough high quality games and too much bad chatter about the issues creeping up. That being said I have had zero problems with any product I have owned. The NES I have has seen some really hard play and still works flawlessly although occasionally you have to reinsert cartridges but that is normal. I especially love the N64 system as it was a great launch and had some really good games. I also love the GB and my DS lite. In fact the DS lite is probably my favorite as it combines the perfect elements of design, quality games and long battery life. Something the GB had albeit in non color form.
The warping issue seems particularly puzzling especially when you consider how it is constructed with the full body metal plate that doubles as the heat sink. I am sure you can bend it but in normal use it seems odd. I think that possibly they were assembled incorrectly. The scratching seems very possible based on the design but once I start to use it I am sure it be more obvious. I do plan on getting a screen protector like I have on all of my touch screen handhelds.
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