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Topic: LEGO Marvel's Avengers DLC Season Pass Problem

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liavcol

Hi all,
yesterday I've purchased the season pass for LEGO Marvel's Avengers and I have a big problem with it:
It should give some characters packs (I think 3) and 5 level packs and it's only giving me 3 level packs!
The 2 newer ones (All New All Different Doctor Strange and Agents of S.H.I.E.L.D) were not downloaded for me for some reason. Not only that but the eShop also says I have not purchased those packs even though it says I have purchased the other packs.
I have tried to redownload the season pass but it didn't help. What should I do about it? Who should I contact about this issue, Nintendo or WB Games?
Thanks in advance!

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zitpig

Season Passes often include future updates/levels - these will be released later on and won't be immediately available. Are the levels you're missing available to purchase right now under DLC?

zitpig

liavcol

@zitpig Yes they are! That is the problem.

Email: [email protected]
3DS friend code: 4768-7500-0239
Nintendo Network ID: LiavKatry
Currently Playing:
Need for Speed: Most Wanted U (Wii U)

Nintendo Network ID: LiavKatry

zitpig

Does the Season Passs clearly state that ALL maps/levels/characters etc. are included? If it does, then I'd definitely contact both companies and hope that someone would get back to you.

zitpig

liavcol

@zitpig Yes it is stating that all of the 5 levels are included.
NL even wrote an article on it: https://www.nintendolife.com/news/2016/03/lego_marvels_avenger...
However I've opened a ticket at WB Games about an hour ago and the site says that I should get a response in 2 business days. Hopefully I will get it that soon and they will actually help me...

Email: [email protected]
3DS friend code: 4768-7500-0239
Nintendo Network ID: LiavKatry
Currently Playing:
Need for Speed: Most Wanted U (Wii U)

Nintendo Network ID: LiavKatry

zitpig

Hopefully this will be sorted soon

[EDIT] Actually, that NL article does clearly state "Available later this Spring" - so it might not actually be available to download just yet. Spring has another three weeks left...

Edited on by zitpig

zitpig

liavcol

@zitpig I thought about it too but it is available for buying right now. I even tried to purchase those individual packs sepperatly to see maybe the eShop won't charge me, but it asked me to add funds to my account so I didn't do that.

Email: [email protected]
3DS friend code: 4768-7500-0239
Nintendo Network ID: LiavKatry
Currently Playing:
Need for Speed: Most Wanted U (Wii U)

Nintendo Network ID: LiavKatry

Sambowen59481

@liavcol did you figure out the issue?

I've bought several seasons passes for other consoles and content is released slowly. Having said that, I just bought this in spring 2018 so we'llc see if I get the same issue

Sambowen59481

liavcol

@Sambowen59481
Wow it was a long time ago...
Anyway, no I didn't figure out way that happened to me. It was probably just a bug and I had a bad luck.
The problem was fixed however. I have contacted Nintendo of America and after explaining the problem to them and giving them some proofs they have just added enough funds to my eShop account so I could buy the missing packs.
Also I think it's worth noting that I have purchased the season pass for Hyrule Warriors as well and I did not have a similar problem so it might really be just a bug.

Email: [email protected]
3DS friend code: 4768-7500-0239
Nintendo Network ID: LiavKatry
Currently Playing:
Need for Speed: Most Wanted U (Wii U)

Nintendo Network ID: LiavKatry

Iron8127

In any case, I think I trolled myself. I bought a dlc,but it made the Season Pass unavailable for purchase.

Iron8127

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