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Topic: LEGO Marvel's Avengers DLC Season Pass Problem

Posts 1 to 10 of 10

liavcol

Hi all,
yesterday I've purchased the season pass for LEGO Marvel's Avengers and I have a big problem with it:
It should give some characters packs (I think 3) and 5 level packs and it's only giving me 3 level packs!
The 2 newer ones (All New All Different Doctor Strange and Agents of S.H.I.E.L.D) were not downloaded for me for some reason. Not only that but the eShop also says I have not purchased those packs even though it says I have purchased the other packs.
I have tried to redownload the season pass but it didn't help. What should I do about it? Who should I contact about this issue, Nintendo or WB Games?
Thanks in advance!

liavcol

Nintendo Network ID: LiavKatry

zitpig

Season Passes often include future updates/levels - these will be released later on and won't be immediately available. Are the levels you're missing available to purchase right now under DLC?

zitpig

zitpig

Does the Season Passs clearly state that ALL maps/levels/characters etc. are included? If it does, then I'd definitely contact both companies and hope that someone would get back to you.

zitpig

zitpig

Hopefully this will be sorted soon

[EDIT] Actually, that NL article does clearly state "Available later this Spring" - so it might not actually be available to download just yet. Spring has another three weeks left...

Edited on by zitpig

zitpig

liavcol

@zitpig I thought about it too but it is available for buying right now. I even tried to purchase those individual packs sepperatly to see maybe the eShop won't charge me, but it asked me to add funds to my account so I didn't do that.

liavcol

Nintendo Network ID: LiavKatry

Sambowen59481

@liavcol did you figure out the issue?

I've bought several seasons passes for other consoles and content is released slowly. Having said that, I just bought this in spring 2018 so we'llc see if I get the same issue

Sambowen59481

liavcol

@Sambowen59481
Wow it was a long time ago...
Anyway, no I didn't figure out way that happened to me. It was probably just a bug and I had a bad luck.
The problem was fixed however. I have contacted Nintendo of America and after explaining the problem to them and giving them some proofs they have just added enough funds to my eShop account so I could buy the missing packs.
Also I think it's worth noting that I have purchased the season pass for Hyrule Warriors as well and I did not have a similar problem so it might really be just a bug.

liavcol

Nintendo Network ID: LiavKatry

Iron8127

In any case, I think I trolled myself. I bought a dlc,but it made the Season Pass unavailable for purchase.

Iron8127

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