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Topic: Switch stopped vibing with WiFi Access Point

Posts 1 to 3 of 3

gcunit

On the face of it, my home network setup hasn't changed for years, but my Switch has stopped getting internet connection with one of my access points when it used to be fine.

My main router (A) has a wired connection to another router (B) which is in a separate building. Router A and Router B, and another WiFi extender in the house, all share the same network name and password. Router B feeds WiFi to my phone, other consoles, smart TV box and all still work. But Switch has stopped, having previously been ok.

When I enter internet settings on my Switch, it shows my WiFi network in the list of connections with full signal detected, but when I go to the home screen the WiFi signal indicator shows no signal.

Anyone with some networking/Switch experience care to advise?

It's possible I changed some setting in Router A's firmware months ago that has caused this (as I've had this issue for months now and can only think of one time when I've possibly tinkered with the settings), but I don't know why all my other devices -including my 3DS - are still working off Router B but Switch won't.

And yes, I have power cycled all the aforementioned routers/Switch. And I have tested multiple Switches and had the same problem. So it seems something Switch specific.

Edit: And just to confirm, the Switches are connecting fine with Router A and the other WiFi extender; it's just Router B isn't vibing.

Edited on by gcunit

You guys had me at blood and semen.

What better way to celebrate than firing something out of the pipe?

Nothing is true. Everything is permitted.

My Nintendo: gcunit | Nintendo Network ID: gcunit

WoomyNNYes

@gcunit I don't know a whole lot, but I think one of the troubleshooting options on nintendo support is "how to reset cache on nintendo switch". I only remember this option from two summers ago, when that switch update messed up people's ability to make purchases (my memory is getting fuzzy on that). Forgive me if this isn't helpful. But it's the only other thing that comes to mind.

https://en-americas-support.nintendo.com/app/answers/detail/a...

Side note, up until last summer, the phone number for nintendo support uk would only get revealed at the bottom of the email form on the nintendo uk contact page. (you select country and a category for your issue. If the phone number doesn't appear at the bottom of the email form, change category to "Other". When I could still access that page, I noticed not every category yielded the phone number. *Although, since september, that site no longer lets me access the contact page(I'm in the US). So, I dont' know if my knowledge is current)

Edited on by WoomyNNYes

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gcunit

@WoomyNNYes Thanks for the suggestion. I'll bear it in mind, but I'm not much liking the idea of deleting all that stuff on the off-chance, and I don't immediately see how that action could resolve the problem with this one router.

You guys had me at blood and semen.

What better way to celebrate than firing something out of the pipe?

Nothing is true. Everything is permitted.

My Nintendo: gcunit | Nintendo Network ID: gcunit

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