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Topic: Banned account

Posts 1 to 7 of 7

Phoenixreborn084

I have a switch account that has been banned. I've had my switch for 2 months. I bought breath of the wild and used youtube. I have maybe 7 hrs of usage on my switch. I'm a ps4 player. I went on tonight to buy pokemon sword and it says I've been suspended for violating the user agreement. Anyone ever experience this ?

Edit: I appreciate everyone's reply. I had bought the system used. Just got off the phone with support and the system was reported stolen !! I explained my situation and they are going to lift the ban for me.

Edited on by Phoenixreborn084

Phoenixreborn084

WoomyNNYes

@Phoenixreborn084 If you have no reason to get banned, i would call Nintendo. They have access to your account. Nintendo of America 800-255-3700. The same number is the front of your manual, and on Nintendo's website for customer support.

Edit: Nintendo Support website has some entries saying Account suspended for no reason, and a rep says to call Nintendo, which is the number i mentioned above.
https://en-americas-support.nintendo.com/app/social/questions...

Edited on by WoomyNNYes

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Phoenixreborn084

@Woomy_NNYes I bought it used on October 10th. I made my own account that same night. There was only fortnite on it but I deleted it.

Phoenixreborn084

WoomyNNYes

@Phoenixreborn084 don't know if you saw my edit above, but Nintendo's website support section mentioned getting suspended for no reason, and a nintendo rep says to call them. I pasted a link in my previous post.

Extreme bicycle rider (<--Link to a favorite bike video)
'Tendo liker

gcunit

@Phoenixreborn084 You bought it used. There's your problem. If ever buying a 'current' console used, you need to ask the seller if the console has ever been subject to a ban. It wouldn't surprise me if Nintendo refuses to help, but it won't hurt asking them.

You guys had me at blood and semen.

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jump

gcunit wrote:

Phoenixreborn084 You bought it used. There's your problem. If ever buying a 'current' console used, you need to ask the seller if the console has ever been subject to a ban. It wouldn't surprise me if Nintendo refuses to help, but it won't hurt asking them.

That's a bit harsh imo, it's reasonable to expect the seller should have included such things when advertising the console for sell.

Nicolai wrote:

Alright, I gotta stop getting into arguments with jump. Someone remind me next time.

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Jimez

Contact Nintendo, see what they can help with.

Jimez

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