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Topic: Switch keeps freezing

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Bobby_t123

My switch keeps freezing, sometimes doesn’t even get past the switch logo stage of start up, have to hold down power button for 15secs to power off, have tried reinstalling software that I have recently downloaded and I am currently running the most up to date systems.

Any help?

Bobby_t123

WoomyNNYes

@Bobby_t123 Unfortunately, repair is likely the solution. I'm sorry to say.

Nintendo support didn't have anything for the issue, but the support forum had two posts. A march 2020 post with no resolution, and a 2017 post where the Nintendo moderator said to contact them for repair. Needing-a-repair could mean there's a hardware failure preventing the full bootup.

2020 (no resolution)
https://en-americas-support.nintendo.com/app/social/questions...

2017 (nintendo moderator says to contact for repairs)
https://en-americas-support.nintendo.com/app/social/questions...

Edited on by WoomyNNYes

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