So my friend recently got hacked because she got some type of battery issue and got hacked. she had a child's account connected to an email that her dad says he doesn't remember the password to the account. how do I help her get the account back? she says that the email was connected to her dad's email but I don't know.
@SwitchNitro43 More questions are needed to answer that, but contacting Nintendo is your best option.
Nintendo of America customer service (tech support) has a phone line and chat messenger. The phone will be the quickest way to solve it. Having a computer handy can streamline things if they want to point you to a page of directions on their support page. https://en-americas-support.nintendo.com/app/contact
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Topic: How do I help my friend get her account back?
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