bekoruler

Royal Mail just delivered it!
Switch, BOTW and Zelda T-shirt!
Will keep an eye on here and hope the rest of you get some luck with it today!
And remember ask about compensation!

@KageMaru best bet is to call and ask about compensation when they say what they can do request to speak to a manager, they have the ability to just issue it, if you're not happy with that tell them you don't think that is appropriate and how you can go further with the complaint.

@Scamp the guy I spoke to first more or less told me with compensation all i would get is store credit and that would have to go through the admin team, spoke to a manager and Got £16.99 which is better than the £14 I got told I could get yesterday.
Though still waiting for an email about the 48HR delivery change to 24HR

@Scamp did you ask to speak to a manager?

@Scamp I can't tell if it's someone answering the call and putting you on hold and putting you back in queue or just how their phone system works.
Did get told the recorded message yesterday was a mistake which I don't quite believe
@6581punk Don't blame you!

And Mario Kart order cancelled, got the 28/04 off for that as well and not really trusting the HUT Group with on pre-orders

Getting £16.99 compensation from Nintendo after speaking to Daniel.
Also an email from Daniel to confirm that Royal Mail were updating my order from 48HR delivery to 24HR, so wait for that then onto RM to get their stance on the story, not giving up on this.

Now waiting to speak to a manager.

On the phone to them now.

@Scamp :`(
Feel your pain.
3 minutes then Nintendo get a call!

@Scamp & @SammiiCake Call RM they will be able to see if it's been sent 48hr or not if it has most probably turn up Monday
Should be this number 03459 272 100

Well Checked RM tracking is saying our for delivery!
Will still contact Nintendo as want my compensation and cancel Mario Kart and if the box has 48hr instead of 24hr will email about it.

@Jkugler I agree with @KageMaru though would suggest trying Myhermes online chat at 8 tomorrow as a lot of people seem to have had success with asking if they have an order for them coming from the HutGroup (nintendo UK store) which I am doing before I battle Nintendo.

@Jkugler It means that Nintendo has registered the tracking Number with RM, the next email should be that it has arrived at the RM North West RDC.
To whether you get it tomorrow or not is going to depend on a few factors, if it has been sent 24hr and if RM have actually got it or who is delivering it.
Sorry to make it sound so depressing

Tomorrow I am going to check to see if the RM order has changed if not hearing a lot of people have gotten tracking info through MyHermes online Chat, that opens at 8am and Nintendo lines open 08:30.

Well I did ask about compensation todya got told it would be £14 if not with me today, going to haggle tomorrow a lot and see if I can at least get a BOTW code for the wii U

Oh well I know that I'm not getting it today. Since Nintendo assured me it was sent next day delivery tomorrow will request my order of Mario Kart to be cancelled and report the Switch as lost since no delivery and RM still showing it is at their North West RDC, making sure up and ready to ring at 08:30.

Oh my god BS message and saying lines closed till 3pm!

Update from Nintendo, wait till 16:00 for royal mail tracking to update.
Wait till 17:00 for delivery.
If not delivered today will get a massive £14 compensation.
Wait time about 45 minutes, so should really start my next call in a minute!