Sentenza

@Rainz AI us awesome. Maybe a bit predictable depending on which patch you choose first (and how many games from this studio you've already played ), but it's still a must-play for me.

@TommySmiley
If they really want to deliver the game to everyone on october 21st, then I'm afraid that the French are probably the last ones that will receive their emails with tracking. You're too close to their France-based logistic center.
But if that helps, I've finally recived my email with tracking, so that means you should get one too.

@Mach_Rider @Inazuma_Jin
to be honest, I'm not sure what they were thinking when they organised shipping. Yours are shipped from Poland to your countries. Mine is shipped from France to Poland (and I've also used the german store). Mine is also shipped by colissimo, which probably means it will be delivered by the DPD courier service instead of regular post. It's confusing as heck, but I'm glad that things are finally moving.

@KnightAnon
it seems they're slowly updating the tracking, based on how long it's gonna take to ship it to your country. @Mach_Rider is probably right that they want to deliver (not ship) it on the same day to everyone. Mind you that it's just the tracking that is working, I'm still waiting for the oficial email that my parcel is on it's way.

@Inazuma_Jin @Mach_Rider
does your tracking include information who's gonna deliver the game?

@KnightAnon
right after preorder started, before site crashed and all hell was unleashed lol. That's why I'm suprised that orders placed later get shipped sooner.

@pacoxc3ce
that seems to be the case, because I'm finding more and more people with this issue and many had recived simmilar responses from the customer service. It looks like they had packed our orders and generated the label, but the games are awaiting release date. It's strange though that some of them seems to be already on their way

EDIT:
nevermind, my tracking finally started to work lol. Geez, all of this is definitely more stressful than it should be.

so the orders from thursday are on their way (both email arrived and the tracking works) but the ones from wendesday are not? GJ nintendo...
I've also contacted their customer service and recived this answer:
"In relation to your order XXXXX, we would like to inform you that once your order have been shipped, you will received an email with th tracking umber to follow. "
I'm not sure if I understand it correctly, but maybe someone more fluent in english would explain this to me: does it mean that order already left the warehouse and I should have recived the email already or is it the opposite (it's still awaiting shipping and when it finally leave the warehouse, I'm gonna recive an email). My previous talk with their livechat suggested I should wait for an email, but now I'm not so sure...

@MK73DS
It seems that orders from thursday works different than orders from wendesday (especially the early ones)... I've encountered several post from different countries (France included) where people are asking about "shipped" orders... I feel like the last several days took a toll on my expected life expectancy

@Rykdrew
last time I've cheked no "normie" cared a bit about our outrages and CoD still sold well. Same story with yearly bash of Madden, Fifa, etc. That's the world we're living in.

@Olliemar28
well, for some context - where I live, 4k dollars is almost half a year worth of income. And mind you, I'm not saying about low and badly payed job.
We simply dont know if 4k $ is good or bad, how many lines she had, how much time she has to spent on that role before she can take another job. For me it seems a bit low, but I have no idea of VA works.
Also sorry, but bashing other actress for taking her role (last time I've checked she didn't created that character) is just childish and entitled.

@KnightAnon
That makes me a little bit less worried, thanks. At first I've thought that maybe they had a small stock of xeno ready to ship right away (and now we have another error with broken tracking), but now I wonder if they just changed our status to prevent us from cancelling orders or smth. I feel that they're as burned out by this CE as we are and they wand to get over it ASAP too lol.

If only securing that preorder was the last of our problems... quick question to those few folks who were able to get one: does your order is also marked as "shipped" on your account? I've just noticed it by randomly browsing trough mynintendo store, waiting for another disaster (bayonetta 1 preorders) to hapen.
It suprised me a little, because xeno was schedulded to release on october 21st and I didn't get any email with shipping confirmation. What's more, the tracking link found on my order page doesn't work (it redirects me to some logistic company called arvato-scm and throws 400 error - id not recognised). Have anyone encountered simmilar problem?

ok, my order is now marked as "shipped", although I haven't got any email and provided tracking link doesn't work.. it looks like this CE is still ona haunt me for a while :/

@Wraggadam1
to be honest, finally getting it wasn't THAT great. I felt more of a relief I can FINALLY get over it after so many months rather than being happy I got one. Overall, not a great experience for anyone.

@Mach_Rider
I've never personally used it, but few folks from my country have said that it worked for them with regular releases. Games were shipped from France anyway
And no problem! It was kinda heartbreaking reading all your stories from yesterday and I was refreshing the page for bayonetta anyway, so I decided to check the xeno on your behalf as well. Glad I could help!

@riChchestM If error persist, maybe try changing region trough the button at the bottom of the website. I encountered the same issue yesterday when trying to buy it trough ireland region, but after switching to german it went trough. Not sure if that's because my country doesn't have regional nintendo store or just pure coincidence.

@MK73DS
glad I could help I think it's only fair if very limited xeno CE ends up in the hands of xeno fans, not some filthy scalpers
I hope we'll have the same amount of luck with the bayonetta 1 preorders

@IamReAllyFeelinF5
clear cookies or smth. Even if you are looged in on eng, it shouldn't be a problem to just change your contry trough the button at the bottom of the website. I did that yesterday, because I've tried to buy it trough ireland region first

@IamReAllyFeelinF5 it's the release/shipping date, not start of the preorder. Better stay awake for a few more mins

@jcboyer515 @Otoemetry @Zimon @GrailUK
see my post above, xeno seems to be back

@Mach_Rider @IamReAllyFeelinF5 @MK73DS @Inazuma_Jin
listing for xenoblade is back, altough marked as sold out. Not sure though if it showed up in the last few minutes and bots already snagged it out, or is it still coming
EDIT: its working

@Kremmell @TommySmiley
Ok, after waiting two hours in the chat queue I've finaly got a response:

"I have just checked your order, your order has been placed successfully.
It is because of the technical difficulties that you are not able to see it on your account. We recommend you to check again this afternoon, our IT team is working as fast as they can to restore everything. "

so if anyone recived confirmation email, he should be fine.

@Jack_Goetz maybe you have both ordered it trough uk store, which is a bit different than the other EU stores?
anyway it looks likt this sh*tshow will continue for a while... currently waiting for an answer for my ticket.

@RupeeClock it's totally random, I've placed my order before initial site crash and still my order was removed without any notification. My card is still charged though.

@Kremmell well, I hope that you're right. Having someone with simmilar problem makes me a little bit less worried. In the meantime I've contacted them by email, let's see their response.
I wouldn't be suprised though if they removed all the orders due to yesterday problems and will will force us to try order everything again. I guess that's what happend in the US after the first wave of the preorders which ended in simmilar experience?

You think you had sh*t experience? Read this:
I was lucky enough to check nintendo website RIGHT BEFORE they send the emails and noticed that xenoblade is already available for preorder. Ofc I've preordered right away, got confirmation email. In the evening, when everyone was still fighting for even logging in on the website, I was charged for my order, so I thought that everything was indeed ok and I was very lucky to get it.
well, I was until today mornig, when I noticed that my order was removed from my account for no reason (I didn't even get an cancellation email), while my money are still being charged. Now I have no game and no money, so FU nintendo and your sh*t practices with your sh*t webstore.