I contacted Nintendo when Pokemon Sword & Shield because pre-purchasable via the eShop after I had purchased each game individually because I didn't see the Double-Pack online. Apparently though when you viewed it from the on-console eShop, the double-pack was available. I asked for a refund so I could purchase the double-pack and they had zero issues with it.
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Re: Nintendo Forced To Offer eShop Game Refund After Russian Court Filing
I contacted Nintendo when Pokemon Sword & Shield because pre-purchasable via the eShop after I had purchased each game individually because I didn't see the Double-Pack online. Apparently though when you viewed it from the on-console eShop, the double-pack was available. I asked for a refund so I could purchase the double-pack and they had zero issues with it.