Nintendo Canada is a whole joke... They did the SAME thing to me last week. My JOY CON STRAPS were defective..not my joy cons... Yet these guys made me send in the coloured straps ands my joycons. First of all they shipped from Toronto to Vancouver by ground which is weird and cheap... 2nd of all, they sent my joycons back via Purolator and my 10 dollars straps back via Canada Post.. both with different delivery dates and the most standard shipping which took weeks overall.. never experienced such horrible customer service from anyone. They sent back my same old joy cons with scuff marks on it and a whole letter stating how they joycons weren't at fault?? You think?? I only told you guys that 40 times on the phone prior to sending it in. It was a joke. So pretty much I waited 3 and a half weeks to get 2 replacement straps worth 10 dollars sent through two different carriers with 3 different tracking numbers. I thought I was the only one but this is ridiculous.
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Re: Random: Nintendo Repairs Faulty Switch And Then Sends It Back To The Owner Without Joy-Cons
Nintendo Canada is a whole joke... They did the SAME thing to me last week. My JOY CON STRAPS were defective..not my joy cons... Yet these guys made me send in the coloured straps ands my joycons. First of all they shipped from Toronto to Vancouver by ground which is weird and cheap... 2nd of all, they sent my joycons back via Purolator and my 10 dollars straps back via Canada Post.. both with different delivery dates and the most standard shipping which took weeks overall.. never experienced such horrible customer service from anyone. They sent back my same old joy cons with scuff marks on it and a whole letter stating how they joycons weren't at fault?? You think?? I only told you guys that 40 times on the phone prior to sending it in. It was a joke. So pretty much I waited 3 and a half weeks to get 2 replacement straps worth 10 dollars sent through two different carriers with 3 different tracking numbers. I thought I was the only one but this is ridiculous.