Though there's always hope that Nintendo will step up and deliver enough stock for demand, it's fair to say that right now plenty expect the diminutive SNES Mini to be hard to find.
In the UK pre-orders opened early, but often at relatively random times and with pre-order allocations selling through rapidly. Argos kept orders open longer than most but then seemed to backtrack and cancel a number of orders, while retailers like GAME bumped up deposit prices to take advantage of demand. The Official Nintendo UK Store, for its part, limited customers to one unit each but still sold through its initial stock very quickly.
Amazon UK, surprisingly, didn't limited consumers to one unit, and two separate batches of pre-order stock sold through in very little time when they went live. Now, however, the retailer has contacted some customers that ordered multiple units to advise that they'll only receive one system, citing a "change to the availability" of the item.
We suspect most will approve of this for the simple reason that it'll stop some scalpers from turning a heftier profit from their units. That said, naturally there'll be some that ordered multiple units in order to give some to family and friends as gifts, for example. Ideally Amazon would have established a one per customer rule right from the off.
Perhaps Amazon has, as the email suggests, been advised of less stock than originally expected and has cut numbers, or potentially it's a move to counteract resales at launch and free up an allocation for additional pre-order runs in the future.
If you've been affected by this let us know in the comments.
[source eurogamer.net, via neogaf.com]
Comments 58
Very good decision !
If nintendo wants me to have one then I'll buy it. I'm not camping outside of a store like a psychopath.
One of the things I wondered about. When you have a product like this it should be one per customer. I know some people are buying for friends and family, but this had to happen.
And now message for all you wannabee scalpers out there:
Man, thank God I got my pre-order into Nintendo UK before everything went crazy--which was like a few minutes after orders went live.
Bet scalpers have multiple accounts for this situation.
Definitely a good call. It'll be easy for the little weasels to get around but it'll give people a chance to get it.
A good decision. It'll be interesting to see if the resulting recouped stock is put back online for sale. Or the cynic in me says they've done this because they've received word from Nintendo that they're not getting enough stock. Otherwise, why didn't they take this action beforehand?
whilst messy to do this not at the start This should really be standard practice for this type of in demand item. Nintendo did exactly that on there site. I know ebay sellers aren't looked at favourably so this is clearly a way to combat this, I don't agree re-selling for profit on ebay should be illegal though as lets face it they are just trying to make money like everyone else on ebay I don't really see how they are doing anything any different to anyone else and before anyone heckles me I have ordered 1 and that's just for my use
Good move. But it will probably be rather easy to circumvent by the quickest among those looking to resell.
Scalpers will find ways. They always do. Still, hopefully this discourages a few.
@SLIGEACH_EIRE
I'd enjoy paying less too, but I'd actually say the VAT mark-up of this system in the UK is very slight when compared to other Nintendo products, and particularly when compared to Nintendo products in the rest of western Europe.
With the pound sterling in the state it currently is, a SNES mini here in Denmark goes for what amounts to just about £140 at Gamestop.
Conversely, the £69,99 price is just $90 currently, a measly $10 more than the US.
Went to the local GameStop, was told I could have a SNES Mini if I paid the 99€ up front! No thank you!
@GoldenGamer88
That's considerably less than they charge in their online store around here. 1200kr. it is, which is about 160€.
I don't think you'll find it much cheaper than 99€ anywhere. But that of course doesn't mean you have to consider it a good deal.
I'm currently going through the joy of trying to get Nintendo UK Store to amend the delivery address on my pre-order. They hold an out of date address for me which I'm unable to delete, and in my rush to bag a SNES Classic mini pre-order I accidentally selected the old address.
Their initial response to me is that they cannot amend an order once it's been placed, so I must cancel it and re-order. Well, I would if it was still in stock! I've resorted to quoting the Data Protection Act to them, demanding they update their records and correct incorrect data they hold for me, as is their legal obligaion. A bit ridiculous that I am having to resort to this. The next step is to report them to the ICO. All because I don't want to lose my pre-order for something that is released in September... Ridiculous!
Amazon charged me £79.99 for my pre-order...
A great decision! Now I was effected by this but honestly I was happy to sacrifice my spares in favor of allowing others another shot. I would have probably cancelled them if I did not find them a home.
Hope everything can get their orders in!
In germany they charge €99,99 everwhere for pre-ordering. It would be if Nintendo will change or confirm an official price that it then could be reduced, but I doubt it. I would prefer to pay $79 like in the US, seems to be the cheapest yet.
Considering that for the NES mini I only had to pay €69,99 for my two NES mini's. It's €30 more, I guess Nintendo realized they can charge more since it is a hot item and then leaves less profit for the scalpers. I would although prefer the old price
I ordered with the original pre-order for £79.99 then re-ordered with the second pre-order for £69.99.
I was waiting for the original order to drop in price (price match) as I assume this will be prioriry over the later order.
I had intended to cancel the later order when the original order dropped in price but the Amazon cancellation has done that for me.
I'm currently with one system on pre-order at £69.99. Looking forward to delivery in September.
@Masticore
I don't think it's a case of Nintendo charging more. Their profit is likely around the same. The mark-up comes from European sales tax and retail wages typically being higher, along with a mark-up from all the smaller regional distributors around Europe, since the market is so divided.
On top of that, there's nothing in the way of Market Suggested Retail Price (MSRP) in Europe, like they have in the US, so stores can pretty much decide what they want to charge themselves.
So it's all administration and retail reseller speculation.
My brother was having a pig of a time finding a pre-order in the UK, no luck on Nintendo UK Store, Amazon, Argos, Toys R Us or Very.
Very luckily though, I tried visiting my local GAME last Saturday and they just happened to open some up that day. Not the day before or after, but that day. There were only 3 left when I got there.
I secured a £50 pre-order for one in my brother's place and he paid me back, now we both get to enjoy a SNES Classic at the end of September. Really thankful for that.
Why wasnt it just one anyways like everyone else? But its not like scalpers dont obviously have lots of accounts.
@Flanktwo well done.
I hope there's another opportunity, gutted I missed out. I have an NES Mini but the SNES is much more my thing!
Plenty of Snes minis are on eBay with delivery dates in july to adhere to EBay terms and conditions. Who pays £200 for something that may or may not turn up? Nintendo can mitigate most of the scalpers by making sure they make enough!
@Pod Just asked out of curiosity since 'all european preorders are already taken'. I have no intention of buying one even if I happen to find one. Never have been asked to pay the whole price beforehand either (that's why I mentioned the 99€ price, which is the standard european price, I know) and I've bought several consoles from them! This whole SNES Mini situation is just ludicrous imo.
@Masticore Nintendo aren't allow set an MSRP/RRP/price in Europe after they were found guilty of illegally price fixing here. Which is why the switch was "check with local retailers"
I love myself some scalper tears!
The snes mini costs way too much, is set to be a night mare to find and generally seems like a distraction. They should have just been pushing this towards switch VC and maybe released some cool snes themed accessories. As for amazon making it one per customer how the hell did they let it not be that they from the start after last time.
So much for the 17 snes mini's I was going to give my "nephew" for his "birthday"...
@loyalroyal1989
I actually think it's a pretty great price considering.
It's the system itself, two controllers, an HDMI controller and power adapter, and has 21 SNES games that would usually go at a serious premium on Virtual Console.
The cost of all those titles on eShop individually would exceed the price of the SNES Classic.
Ya know, I don't mind a collector selling something for full value, I really don't. That's the collector market for you. I've both bought and sold at prices well above the original MSRP.
What I do mind, however, is those who intentionally order as much stock as possible with the intention of selling for profit. That is a cancer of the community.
So, if some Joe Blow orders an extra just in case one gets cancelled, and offers to his friends to help out, and no one wants it, and decides later to sell it for whatever they're selling for... hey, I've got no qualms with that. But if Joe Blow orders 10 of them and puts preorder listings on eBay for $299/ea, with a picture of them stacked like the great SNES Pyramid... that I very much do take issue with.
should have been like that from start
My pre-order with Amazon is still showing as £79.99. Hopefully they'll get around to applying the price match in the next few weeks.
How was this not a thing already? :/
Even Very are restricting this to one per customer.
@Flanktwo isn't that why there isn't enough stock for everyone if everyone orders 8 each?
This is great to see, maybe.. just maybe some of us that missed the first 30 seconds of allotted preorder time may get the chance to snap one up?
Although, despite being signed for the Amazon stock notifications.. I've not received any, despite all the scalpers having their order numbers reduced?!?
Perhaps Amazon just oversold and now have realised their mistake?
TAKE THAT, SCALPER SCUM!
That's great. Now if they could just open up pre-orders here in North America already...
Glad they are doing this and I hope they do the same in the US. The number of scalpers out there severely outnumber the number of people who "want to buy more than one for my family". I never had a shot at the NES classic even though I was on Amazon 15 minutes before they opened their preorder and I never saw one in a store. Really hoping Nintendo puts out a lot more of the SNES. They will all sell.
I knew they would. I wanted to order one for me and one for my brother and was surprised there wasn't a limit when I ordered. But I didn't order more than one knowing they'd start cancelling. You just know some people were going overboard and ordering 10 because they could.
I think one thing that seems clear is that snes mini will most likely be the last time ( for now ) Nintendo so something like this . As i cannot see them doing another mini console after this. Whilst I'm sure people would buy a mini n64 I don't think that would be as much of a crowd puller as the nes and snes . Plus the fact they have only put 21 games on this might suggest that something like a n64 mini would have even less and there's no way they would do a GameCube mini . Enjoy this one folks if you can as I don't think Nintendo will do this again.
@impurekind The question is how did you manage to get on the nintendo store right when it went live, you are psychic?
@cfgk24 no, nintendo havent supplied enough full stop, however it seems many decided to order extra even if they not reselling on ebay, I consider both as bad as each other. I can understand ordering 2 in case one fails, but more than 2 no.
game uk had by far the largest allocation of uk units, but they made the majority of them in store only, which also explains why online allocation of uk units is so low.
@SLIGEACH_EIRE
I completely agree. As soon as I saw this article I figured either Amazon UK realized they sold more than they were allotted, or Nintendo told them they weren't getting as many as expected. Either way, they could have had this stance from the get go in for they wanted to.
And as for Amazon US, probably not going to happen, though I wish it would. Like someone mentioned, I'm sure that scalpers will have multiple accounts. Honestly they need to limit people's accounts, and limit how many an account can buy in a period of time. Hell, they do the "limit X number of item" in stores, they can do it online too. Sorry scalpers, but down with y'all.
I almost feel sorry for Sega at the who seem unable to shift any of their Mega Drive classics at all.
@GravyThief because they took payment on order and authorized against the address they had they would be in breach of their card clearing services Ts and Cs if they changed address post payment and would loose all fraud protection.
@chrcoluk I was literally sitting on my computer when the message arrived and I just went on immediately. I'd done that thing where you registered your interest up front, so Nintendo sent me an email saying i could order one.
@BarFooToo nope that's not correct. You're referring to my billing address which is fine and I don't wish to change it. It's the delivery address. They hold an out of date one which I am unable to delete myself because their account system doesn't allow me to. It is selected by default whenever I raise an order, and I have to change it every time. This time, in my rush to bag a pre-order, I forgot.
@GravyThief I worked as a system architect for a payment handling service. Both billing and delivery require bank approval on authorization. Sorry, I'm not trying to put a damper on things but you could be shouting at someone who's hands are completely tied in the matter.
It's as if retailers are suffering short memory loss and are completely caught off guard with the SNES mini. We JUST went through this with the NES Classic.
Brace for all the same purchase and distribution mistakes to be made all over again.
Exhausting.
@BarFooToo I don't think that's the case here though. The address in question is my parent's address from over two years ago. I used it once for delivery only (not billing) when I pre-ordered something and knew I was moving house between order and delivery date. My bank cards have NEVER been registered to that address so bank approval could not have been obtained. I have never used that address again but am unable to delete it because their account system does not allow me to. My parents no longer live at that address. It's simply a case that The Hut Group (who operate Nintendo UK Store) have archaic systems and they are in breach of the DPA by not allowing me to have that address deleted. It seems quite clear from reading the ICO website, whatever the Huy Group try and fob me off with.
Most of what has been written in the article and in the comments is incorrect.
The situation was as follows: Amazon UK put up the SNES mini for 80 GBP which of course many pre-ordered. And you were only allowed to pre-order one of them, you were never allowed to order more.
But then Amazon put up a SECOND listing for the SNES mini, this time at 70 GBP which of course people pre-ordered as well. Again, you were only allowed to order one of those.
And now Amazon simply canceled all the SNES mini pre-orders for 80 GBP for those who had also pre-ordered the one for 70 GBP. That's it. Has nothing to do with scalping or Amazon allowing people to order more than one. They simply had two listings for the SNES mini and they removed the erroneous one.
@Pod what you're saying is true when you compare the US to UK price. It's $80 in the US (w/o tax) = 62 GBP. In the UK it's 70 GBP w/ tax. Deduct the tax of 20 % from that and you get 58 GBP which is actually slightly CHEAPER than the US price!
BUT in mainland Europe the situation is entirely different, where they are charging 100 EUR = 88 GBP (sales tax is around the same as in UK, ~20 %). That's 73 GBP w/o tax or 15 GBP = $20 MORE than in the UK! And that's just ridiculous. I'm importing mine from the UK btw and even with shipping it's quite a bit cheaper than buying locally.
Talk about bad luck, last 2 weeks I have been on my computer working in evening, yesterday felt unwell so went sleep for 3 hours about 6pm to 9pm, yesterday at 7pm got email alert from stockinformer that tesco have took in stock, but of course was gone by 9pm when I read it, if this happened any other day I probably would have got one from tesco, so still relying on a shipping from holland. Tesco same mess as others, no pre warning they were putting this up for sale, it just randomly appeared in the evening.
My order from bol is 102 euros including shipping, I hope it also includes taxes.
So approx £89, about an extra tenner.
I got my pre-order from FNAC cancelled (only one) after 24 hours
I went in to have a look and found it available, preordered and 10 minutes after they were sold out (like everywhere else)
They said that due to a computer error they took more pre-orders than units they will received.
They were sold out very quickly everywhere in Europe, it seems Nintendo arent producing a lot more SNES than the NES mini
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