
As we suggested in our article regarding Mighty No. 9's delay into early 2016, Comcept has endured a tough and damaging period for its image with fans. After the giddy highs of the game's successful Kickstarter campaign in 2013, multiple delays and some poor communication / decision making around its RED Ash: The Indelible Legend Kickstarter campaign has brought plenty of criticism on the company, some of it certainly justified.
Speaking to Engadget at Gamescom, Mighty No. 9 producer Nick Yu discussed the delay to the title and some of the negative publicity that's swirled around the company. To start with the delay itself, Yu shared his regret.
I'm sure a lot of people -- almost everyone is upset about delays, and things that can't be done. But, and this is my personal view, the creators announcing the bad news feel worse than the backers. You know that you have to tell the people, and it'll make them sad; it'll make them upset. And you're the reason for that happening. You're the one making it. Even if it was accidental, or you had no control over it, you're the reason the delay happened. We feel bad. Really, really bad.
People are saying that we didn't announce the delay fast enough. But although we saw the possibility of the delay, we weren't sure. You'll never be sure until the moment when you say, "This is not going to make it anymore." Even if there are rumors or possibilities for delay, we can't say anything until we are sure. In the end, that might cause some bad PR, people calling you liars, but there's nothi-- there's maybe some things we could've done better, but, at that point, we couldn't say anything for sure, so. ... We are upset as well, just as much as the backers.
In terms of explaining the delay, it's highlighted that it's related solely to the online aspect for multiplayer, with the solo campaign 100% done. When pressed on whether the game should have been released as a single player experience with online features subsequently patched in, Yu gave a rather long-winded explanation highlighting issues with multiple submission approvals and losing value of the product at market.
For us to make that change -- only single-player, then patch multiplayer later -- simply put, the approval process would be doubled, and we would have to spend even more time to break those two aspects of the game apart into separate packages. Submit the single-player first, get approval, fix the multiplayer campaign, get approval again. And there'll be even more quality assurance because we're taking stuff out. All that together, I think the game will be out with them together before we could've pulled them apart, even with the delay. That's the reality, however, I know we should think about something to show that we are really sorry to the backers. We're looking to see if there's something we can do for the backers. But, we're looking into that, and we're looking to get a proper release date, seeing how bad the bug is. How fast we can fix it. Once we know that, we'll announce the release date properly. For now it's just Q1 2016
Yu also addressed criticisms around the perceived dividing of resources to begin RED Ash before Mighty No. 9 was launched, a negative perspective exacerbated by the delay. In fairness to the game producer he makes a valid point that, actually, the nature of development teams means that not all employees can tackle lingering issues with Mighty No. 9, and are better served by pushing ahead with a fresh project.
The reality is, we said all that stuff in the updates, in the interviews, we did say [that Mighty No. 9 is not affected]. But it wasn't communicated nicely enough. I'm not in that team, but I see that from the side, that communication wasn't done right, at all. Timing-wise, it was bad, but for a small company like us, we need to have projects constantly to be working on, or we have people just sitting there doing nothing. For a small company, even a month of sitting there doing nothing will hurt us a lot.
People say, "Why are you overlapping these two projects together?" The answer to that is, "We have to." Or people lose their jobs, or -- this is a little bit exaggerated -- the company can go bankrupt. For us, we can explain the reason behind it, but I know it's hard for everyone to understand. There's just no way the level of understanding will become the same.
...There are people still working on Mighty No. 9, but other teams are just doing nothing, so we need to move those teams onto new projects. Something that can generate payments, generate their salaries. We had this idea for a while, about Red Ash, and we just thought, "Why not do another Kickstarter?"
We recommend checking out the full interview below, but let us know what you think of these comments from the Mighty No. 9 producer. Are you in a forgiving and understanding mood with this game?
[source engadget.com, via gonintendo.com]
Comments 40
Boy, this game seems less and less appealing each day.
"Please understand"
With games like Bastion making it out relatively on time with a smaller team, it makes me wonder what these people are doing with the time they have. I follow a lot of indy dev teams and this isn't uncommon but having delay after delay isn't as common as you might think. I'm not sure what's going on behind the scenes but I just get the impression that things aren't being managed well.
@OneBagTravel
That's my impression as well. Lots of posters on Neogaf feel the same way. Last game I'll ever KS from them.
Comcept
The gates are down.
This game is being pillaged.
Your reputation will suffer from this defeat.
What do you do release a game in a buggy mess or delay it? & you also have to factor in how many platforms this game is releasing on, its not like its just one.
Summary of Nick Yu's statement: https://www.youtube.com/watch?v=9u0EL_u4nvw
Is it just me, or does every piece of news involving this game just make thins worse?
I don't understand all the hate this game and comcept is getting. Everyone always says they want Nintendo Quality when releasing games and not day one patches and what not. That's exactly what they are trying to do, give us a great experience and unfortunately it came with a delay.
And I don't know about everyone here, but if I go to work and not do anything, I'm eventually going to be let go. They don't have money from mighty no 9 yet so they had to find a way to build up some founds so people have something to do. Why not try and put your self in their shoes. I'm sure he doesn't want to let people go who helped him get this far but what do you do if you cant pay them? They all have responsibilities to take care of.
I will be happy to pick this game up when ever it gets released. I'm actually thinking about getting it for ps4 now since red ash is coming for that system also.
@Acarie It's not my job to put myself in Comcept's shoes. They're paid professionals not a single mother or a child to be coddled. Nintendo doesn't ask for direct funding from fans, they don't repeatedly delay a project or wait until a month before the intended release date to delay it(curiously right after their previous kickstarter attempt bombed), and no one is expecting "Nintendo quality" out of Comcept. We're expecting Shovel Knight, FTL, Wasteland, and Divinity quality out of Comcept. Not too tall an order I reckon for a Kickstarter that was asking for $900,000 and got 4 mill.
Lets put it this way: This game has been delayed so many times, even Capcom can get a Mega Man game out before it.
@capnstubing
I didn't follow those games games on kickstarter but from I heard and read wasn't Shovel Knight delayed over a year? And Nintendo is king at delaying games, they don't put out trash and bug filled games and delay until they feel it's ready. Something everyone deserves when making a product, just because they founded might no 9 through kickstarter and not their own pockets. Doesn't mean they have coddled us because we feel like the game should be out by now.
Many developers want that Nintendo Quality reputation, especially after their first game. Raising 4 million dollars they certainly have a standard they have to meet and they are trying to meet it, unfortunately it comes with delays. I'm sad it isn't coming out next month but I'm also not mad about it. I didn't raise a finger in making that game, other people did and they deserve the time to make it perfect.
The Red Ash campaign I see both sides on it. They had to do what they had to and the lack of backers did what they had to. But like I said I'm excited for when ever it shows up and get some gold old side stroller action!
I don't know what to believe right now but I know that I rather they delay the game than release a broken one. I'll wait to see if Mighty No. 9 is any good before I start to complain about anything.
It's like most of you didn't even bother reading the article. I agree with the poor management argument though.
It is understandable that the game should be delayed if it has problems, the thing is, when the game entered development why they didn't plan to have the time needed for multiplayer? Or why didn't they leave a couple of months to fix bugs and polish the game? They are pros, if they had announced from the beginning that the game would come later to assure quality, they would not be facing so much backlash.
@capnstubing - that's an unfair comparison to make. Whereas I do agree that they shouldn't be coddled, Nintendo have billions in the bank with a large cash flow, this little indie team doesn't.
their situation must be crazy stressful but their actions sure had a lot of nerve behind them. they're really are a F U copy of capcom but they had to rely on fan support and got crazy ambitious with that dependence. even after the successful kickstarter didn't they start multiple other fundraisers for the game, one actually for the game and another to make a cartoon for the game... the cartoon thing really did have alot of nerve, they were assuming too much about their game's success. i'm still looking forward to the game even more so but you can't help but worry about the people behind it and their future.
i'm not sure if this is a fair thought but shouldn't they have started with red ash? the 100k strong for Megaman legends 3 people aren't even 100k anymore and now the number probably doesn't mean much since it's no longer fresh.
Well, I'm not angry about the delay at all. In fact, I don't see the issue right now. They delayed the game, and people are complaining, okay - but why? Do they really want an incomplete game instead of waiting for the definite version the team is currently working on? This isn't even about the game's appeal, it's just about impatience from "fans".
@Kaze_Memaryu I'd say the anger has more to do with Comcept's incompetence at PR as well as MN9's hype backlash than anything else.
I'm honestly not too invested in MN9 (been that way since the beginning btw) but even I know it's development has been rocky ride up until now. That being said, I'm still looking forward to playing it.
So it's okay when Nintendo delays a game, because it'll automatically be better if they do, but when Comcept does it it's automatically "BOO YOU SUCK!"?
Personally, I really enjoyed Soul Sacrifice, Mighty Gunvolt, and Azure Striker Gunvolt, so I think this game should be worth the wait.
@AVahne Those games aren't even developed by Concept except Soul Sacrifice (I don't even think Comcept even contributed that much to that game anyway), Keiji Inafune only putted Beck in Mighty Gunvolt just get more PR. And most of the games Nintendo delay aren't platformer with only 8 STAGES. I get the "A delayed game is eventually good, but a rushed game is forever bad." crap, but most indie devs can make a decent 2.5D platformer in under a year with 8 stages. How the hell does a a company as big as Comcept take more than 2 years to develop something as simple as a Mega Man clone and some indie devs can do it faster? Comcept is a company that completely inconfidence in business (I use to consider Keiji Inafune a good Conman, but after the PR diaster that was Red Ash I wouldn't even consider him that) and game developing.
Seems like fair comment to me, but then I don't kickstart games ao I couldn't really care less
Man I don't understand why so many people are complaining. Almost everyone wanted a new Mega Man game and now we get Mighty No. 9 which was a hit and did amazingly well in their Kickstarter. So whats the big deal of it getting pushed at least its not getting canceled and we can see a great game with more features and less bugs... Hooray!
I'm not mad. I never backed the Kickstarter campaign because I don't believe in the concept of Kickstarter. I'm totally fine with buying the game when it's completed and on the shelves.
Only thing I would've done differently if I were in their shoes, since Comcept is a brand new company, is wait to release their first game before going out and asking for money to start a second one. That seems like such a basic concept. Of course people are going to be mad.
It's like asking a friend for money for a sandwich, saying you'll pay it back next time and then when next time comes, instead of paying the money back, asking for money for a hamburger. Who'd want to be your friend after that?
Well if they plan on being Kickstarter-based developers, they're going to have employees sitting there doing nothing. Comcept is working by the standards of developers that get funding from publishers and think they can just run to kickstarter to get work every time. Nope, that isnt going to work.
How about going back to traditional funding and making a game that releases in a timely manner. Go to FUZE and ask them to fund whatever other games you need. I wont be backing scatterbrained Comcept again, after the first delay that pushed MN9 from Spring to September because of a physical release, I was understanding. But another delay a month before release because of some crappy online component I never cared about...and the delay is another 3+ months. Yeah, no thanks....these guys deserve the bad reputation they're creating for themselves.
The proof will be the final product. I know that sounds obvious but S@$? Happens!
@banacheck
Exactly. Like he says, its bad, and it sucks.
But planning stuff when you have a lot of stretch goals that get reached when you didn't plan on ever reaching them in the first place of course has to be difficult.
Essentially, that should had been put in to account when planned initially.
But it is very easy for me to see how, you have this plan and timeline, but then you run into some bumps you didn't plan on running into initially, which in itself leads to some more bumps, then another thing you may not have counted on shows up.
And since they probably pay people on monthly pay rolls, it makes even more sense that they have to move teams that do nothing, to do something.
A smaller company really needs to make sure to take every revenue stream possible, if they sit and lose out on some money, and they run into something unexpected later, that might in fact be the difference of bankruptcy compared to being able to maybe survive another few months to be able to recover.
Thats why Nintendo will survive fine with the Wii U losing them money, because they have made sure to generate enough money to be able to take a fall like that, maybe even 2, 3 or 4.
At the end of the day, a company needs to always try to make as much money as possible, because that gives them a better chance to deliver better products.
The only thing I see that they've done wrong is the way, as he says, they've presented all of it. It should have been way better informed to the backers and the fans, and explained why it is OK for them to start Red Ash while doing Mighty No 9 at the same time.
...and of course, planning a little better, even though that argument doesn't make too much sense either really, since one has to assume they did try to plan with the knowledge they had, and since that wasn't enough, they wouldn't had done differently.
So all they can do then is to plan better for next time.
@AVahne Mighty Gunvolt and ASG weren't comcept; they were 100% Inti Creates, who was just there to beef up the dev team for MN9.
Not that I care about the delay because I have so many great games to play at the moment, but isn't this a standard Mega Man lenght game, like 8+ stages? Does this game have local co-op cuz that'd make me buy it?
His statements make complete sense to me. I prefer to look at both sides before I make an opinion on something like this, and if anyone else was in his position I am sure they would have done the same thing. Not sure if I am interested in the game but that has nothing to do with the bad publicity that has come up lately
At this point I don't really care about the delay, whenever it comes I'll buy it. However all the excitement that I had for the game is long gone.
Perhaps it would be better to explain that it's the artists and designers that are working on RedAsh and the programmers are squishing the bugs on MNo.9. The creative team basically have nothing to do at this point of the development cycle for MNo.9, so let them work on something else. It's not such a hard concept to grasp. Just like any other company, different departments have different specialties that come into play at different times.
As much as I am grateful for what he did with Mega Man, Mega Man X and Mega Man Zero, Keiji Inafune is quickly proving that he doesn't have the slightest clue on how to handle a company by all the terrible decisions he's made since he left capcom: His Kaio project never went anywhere, people just forgot about its existence, it finally got canned and lost millions on the process, then MN9 was delayed countless times, had a feminazi forum moderator that never played a single megaman game in her entire pathetic life and got the job by sleeping with someone, and worst of all, Inafune thinks this will be the next super mario, legend of zelda or mega man for that matter, since he already has plans for a live-action movie, an animated series, a toyline, a special edition kellog's cereal and beck-inspired condoms BEFORE RELEASING THE GODDAMN GAME.
I really don't believe in this man as the spine or head of a company, he screws up constantly, yeah, he's cool designing characters or robots, but that's it. You need a very strategic and precise mind in order to survive in the corporate world, and Keiji just keeps letting everybody down ever since this project was announced.
They bit off more than they could chew.
Creating a new franchise and making a multi-platform game out of it is already difficult, but actually wanting to create a whole universe of cartoons, live action movie and toys is just overly ambitious and gives off a "greedy" vibe to the whole project.
@MikeW
Yeah, that's exactly the vibe I was getting. It starting out feeling like a triumph over Capcom's lack of care for its Megaman fans...but now it's feeling way to much like Capcom with more interest in bleeding fans that appealing to them.
I don't mind the overlap, that's just smart business, but I do mind they presented the backing was to make the game exist when it was extra money. Even if the deal wasn't fully finalized at the start (which was suspicious from their lack of concern when backing stalled) they never changed the tiers to reflect the shift in direction.
The overlap was just stupid, sure, put the unused workers on Red Ash, Just dont do a kickstarter or release info on it until you finish your initial project, duh.
My only problem with the 2 RED Ash Kickstarters is the same problem I have with most the campaigns that I like but don't end up supporting, I don't like the backer rewards they are offering. So many times I want to support a project but they do such a poor job of organizing their backer rewards. Either they don't have any rewards I am really interested in or more often they don't have the ones I'm interested at a price I can afford. For example the RED Ash game kickstarter originally began only as a PC game but I am a console gamer, so not interested in PC only. Later they added a stretch goal for PS4 that they didn't end up reaching and there was no way I could see on the Kickstarter page how to support at the price level to get a digital copy of the game for PS4. It still only offered a PC digital copy that I am not interested in. Some times I would be willing to support a Kickstarter to get a tshirt for the game but too often physical items are only included in a bundle that is priced way out of my range. Why can't they just offer a $25-30 option that just includes a shirt, that way I could get something, support above the $5 amount that doesn't really give me anything as a backer and barely helps achieve a funding goal. Plus if you did reach stretch goals that allow you to offer console digital downloads, you could probably get another $30 out of me when that happens.
I don't know if I explained my example well enough, but ultimately I feel that many of these Kickstarters are failing, not because people don't like the actual campaign concept but because the backer rewards aren't thought out well enough to get people to be able to support at many different levels for many different options. The more backer rewards you offer, or variations of ways to get the same rewards you are making anyway just at different price points, the more likely you are to be successful.
Last example to stress my point, I supported the Shenmue 3 Kickstarter. They allowed me the option of a PS4 digital copy instead of PC, so I supported at that level. However, had they offered a t-shirt by itself at $30 that I could have just added on top they would have got more money from me. Since they only included the t-shirt in a bundle that you had to pay $150 for, they only got the me to pay for the digital copy. This is why I think they need to spend more time thinking about the backer rewards and providing as many options as they can at different price points to help potential backers find an item at a price point they just have to have.
Play Mighty No. 9
https://www.youtube.com/watch?v=KT5mYBiam_U
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