Forums

Topic: Eshop problem "please verify the information that you have entered"

Posts 1 to 13 of 13

MorganArrow

Every time I try and make a purchase in the eshop using my card I get a piece of red text that reads "please verify the information you have entered" even though the same card works for a different account on the same switch. Help would be greatly appreciated

MorganArrow

MorganArrow

Anyone? I'm still getting these problems

MorganArrow

Hallonblad

Don't know if it's the problem, but if your account is set to a different region and you haven't authorised online purchases from abroad with that card...? I'm just brainstorming, so don't take it as gospel. ^-^ If the account is set to your region, then I have no clue.

Switch friend code: SW-1684-7611-8315
Backlog: https://backloggery.com/Hallon
#supercasualgamer

MorganArrow

Thanks for the suggestions but it's definitely set to my region

MorganArrow

bixente

Having the same problem. No idea what's going on. The other day I bought a game, no problems, it went through; next game I tried, I got the same message. Plenty of funds in the card, so no worries about that. Used the card plenty of times. Stumped.

Friend code

SW-0378-6005-8904

NintyPricer

@bixente You could try using the website as a workaround. You can purchase games from the 'Games Details' page of the Nintendo Website. Link in my sig has prices for all the games + links to that page for each.

Otherwise I'd shoot off an email to the big N.

NintyPricer - A web app I made for tracking Switch eShop prices and getting sale alerts.

ACK

I've had the same problem for a month or two now. Card worked fine from launch until recently, now it won't work on either Switch. Frustrating, but I hate calling NOA (never really helped me) so I just use it as a deterrent from impulse purchases I guess...

ACK

Twitter:

MorganArrow

It's sooooo frustrating, I want to do in game purchases rather than buy a game and I don't think you can purchase them through the websites

MorganArrow

NintendoPete

what card are you talking about - credit card? call the credit card bank - maybe they froze your account due to unusual activity - happened to me a lot when buying games online outside of Germany. One 5min call and it worked again.

Edited on by NintendoPete

NintendoPete

Aozz101x

same problem too. i had to buy a eshop pre-paid card on playasia just buy Kirby 64 on Wii U VC.

Edited on by Aozz101x

im creep out with thoese eyes... :P

3DS Friend Code: 3153-5789-3951 | Nintendo Network ID: Aozz101x | Twitter:

MorganArrow

Tried multiple credit cards and non of them work yet I can still use them for buying things besides anything off the eshop

MorganArrow

bixente

After I enter my credit card info the following red text appears:

Please verify the information that you have entered.

Arrrgh. I've used this card many times on the eShop. Suppose I'll have to get some prepaid cards instead.

Friend code

SW-0378-6005-8904

Ad0do

I had the problem myself. My user was not registered 18 y/o but I created a new user and it worked

Ad0do

Top

  • Pages:
  • 1

Please login or sign up to reply to this topic