Following all the instructions, I go to the family group and add an account for a child under 13. The username box is red and stays that way, no matter what user ID I choose. I've tried a random jumble of letters to see if it was just a case that every user ID i was attempting to choose was taken, but even that doesn't work. No matter what I put in the user ID box, it doesn't let me proceed.
@jafnelson I don't have a lot of confidence that someone else here will know that scenario. Not many people in here answer tech questions. I can almost count them on one hand. You may want to try Nintendo support. They have a phone line & chat messenger.
Forgive me for suggesting Nintendo support. I think that might be the quickest way to resolve your issue. Nintendo support has been good in the past, but I don't know how it is post pandemic.
@jafnelson In case this helps, there are two ways to add a child Nintendo account. One way is without an email address. The other way requires an email address. And I think it must be an email address that hasn't been used for another Nintendo account. I'm guessing maybe you got stuck during the method that requires it's own email address?
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Topic: Nintendo Account - Unable to add child to family account
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