Ok guys I am looking for a little help here. For my business class I need to compare a companies ethics as to what they say and what they do. I chose Gamestop since I have personal experience with them. What I am needing is there side of the story I tried calling three Gamestops in my area but all I got was different answers and one even hanged up on me. So I decide to ask here who knows maybe one of you guys out there are/was a Gamestop employee and can tell me yourself.
Anyway we all know that Gamestop is famous for selling open games as "new" i.e. a game that was on displayed or one that one of their employees barrowed. So what I am looking for is what does Gamestop consider new? I thought once the manufacturer seal was broken the produce was considered used? Obviously this is not how Gamestop sees it.
Anyway I was just wondering. Please DONT NOT turn this into a I hate Gamestop because thread or Gamestop are jerks cause thread we already have enough of them thank you. Also I dont want to surf through a bunch of flamming responses. If you cant add anything useful than dont post anything.
Thanks in advance.
RetiredPush Square Moderator and all around retro gamer.
As someone who has been in publishing for 20 years, I suggest perhaps calling GameStop's corporate office. The store-level managers are small-potatoes guys who answer to regional managers, so they don't want to put their name on anything — certainly not over the telephone. They may take you more seriously if you show up in person and explain what you're doing, so they know their words will be treated seriously. But call corporate headquarters; find out the person to speak to, mostly likely a PR flack; begin by sending an e-mail to introduce and explain yourself; then follow up with a phone call. Make it clear that you're not writing a slam piece and that it's not for public consumption.
Otherwise, GameStop is like any other retailer — shelf space is a key for them. They can display more games by having merely one copy of each box. I don't agree with their policy, and I won't buy a game from them unless they have a sealed copy, but I understand their plan.
As someone who has been in publishing for 20 years, I suggest perhaps calling GameStop's corporate office. The store-level managers are small-potatoes guys who answer to regional managers, so they don't want to put their name on anything — certainly not over the telephone. They may take you more seriously if you show up in person and explain what you're doing, so they know their words will be treated seriously. But call corporate headquarters; find out the person to speak to, mostly likely a PR flack; begin by sending an e-mail to introduce and explain yourself; then follow up with a phone call. Make it clear that you're not writing a slam piece and that it's not for public consumption.
Otherwise, GameStop is like any other retailer — shelf space is a key for them. They can display more games by having merely one copy of each box. I don't agree with their policy, and I won't buy a game from them unless they have a sealed copy, but I understand their plan.
Yeah, this guy has the right of it. You want to get on the record comment from Gamespot, you need to call the corporate office. Ask to speak to whoever is in charge of Marketing (or better yet, media relations), because they're usually the first point of call with corporations.
From there explain what you're after, and ask to either speak to someone who can answer your questions, or get some emailed reponses that can be attributed to someone.
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Topic: What is "new" to Gamestop?
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