Topic: Unable to use my DS

Evening

My son has a Nintendo 2ds which he has had for approx 6 years.

When turning it on it says “cannot display the software on the SD card. The SD card could not be accessed.

Also every time he turns it on and selects A to start any game he gets the following error:

An error has occurred. Hold down the power button to turn off the power, then turn it on and try again.

I have updated to the latest software but that doesn’t work either.

Any ideas please?

Many thanks

@Rolandrat By your description, you may have to have it repaired. That's the conclusion on this Nintendo support page. Forgive me if you found that already.

https://en-americas-support.nintendo.com/app/answers/detail/a...

If you see an error code, you can plug the error code into the search bar on Nintendo's support page (via the link I pasted).

Not seen this. I will look ta