Update (Tue 6th Apr, 2021 15:35 BST): Unless our eyes are deceiving us, the eShop is now back up and running in both Europe and North America. Nintendo is yet to update its network status page, but it would appear the "emergency maintenance" ran for just under five hours in total.
So what was the problem? And why did it take so long to fix? Who knows? Hopefully Nintendo will offer an update soon.
Original Article: At the time of writing, the Nintendo eShop appears to be inaccessible for all users across both Europe and North America. If you're struggling to access the digital store on your Nintendo Switch, don't worry, you're certainly not alone.
While no advance warning was issued, Nintendo has now provided an update acknowledging that services are unavailable on its network status page. The notice reads, "Service is currently suspended due to emergency server maintenance. We apologise for the inconvenience, and thank you for your patience."
The maintenance began at 2:40am PT this morning (so 5:40am EDT / 10:40am BST / 11:40am CEST), and is still "ongoing" with no specific end time being set just yet. Usually, maintenance is scheduled for a set block of time, so this "emergency" maintenance with no end in sight is certainly out of the ordinary.
We'll make sure to update you if Nintendo offers up further information on the matter; until then, the eShop's sadly a no-go! Thankfully, other online services do appear to be working as normal.
Comments 51
Did Nintendo get DDoS’ed?
Maybe it’s an emergency update that makes it better!
@BloodNinja that could be a possibility
I wonder if this has something to do with the 12.0 system update that mysteriously didn't seem to do much?
Wow lol that’s different
I accidentally updated this morning, and, as I am atmosphere user, I thought that I was banned. I entered on support page and thankfully I saw there the maintenance notice.
How will I buy Vroom in the Night Sky now?!
Seriously though, I am sure it will be fine in a few hours.
Wow. What happened?? D:
Funny I just went to the eShop there, or rather attempted to, obviously I couldn’t actually access it.
It was down last night too. Coincidentally — or not — a couple of my company's servers were breached last night.
@MS7000 Your own fault for not having that bad boy already downloaded and ready to play. Time for me to enjoy some crazy flying scooter action with nonsense localisation dialog!
@BloodNinja @JAPBOO
Let's hope not.
Zelda 35 anniversary being implemented!
@F_T_Wolf Yeah, DDoS attacks serve nobody, so I agree!
@Burning_Spear interesting. Strange though. So many malevolent actors. Specially if it was hacked on purpose.
Are the Wii U and 3DS Eshop still up?
Good thing I downloaded my things yesterday! Even if I have no intention of playing them yet.
@accc no it says the WiiU and 3DS eshops are similarly down.
The prices where €0.0
Got four games for free. Maybe thats the reason?!
-
Just kidding.
@Low_ink coincidentally I got all I wanted 2 days ago similarly.
@RickD say it ain’t so RickD, say it ain’t so. D:
It's back now.
Looks like the last system update wasn't so "stable".
I was just on the EShop a minute ago. I pulled it up and then saw this article. I was really confused!
Its back in the US now yaaaaa
Very coincidental with the 12.0.0 update... interesting.
As I found out and commented earlier, one US newsblog did post a short notice maintenance yesterday - no word on emergency status back then, but seeing as it showed up a mere week before the already scheduled (and the only mentioned) maintenance on Ninty's site, I reckon it must have been something they couldn't afford to sleep on.
A bit of a bummer to have on a payday for sure (my purchase ambitions this fortnite still amount to over 10 Gb of data, and overnight downloads are not very reliable nowadays), but oh well. At least the part-time income scheduled a day earlier enabled me to get the much bulkier Immortals on board in time.
@MarcusIsCool Nice, I actually just checked, and the eshop isn't down in America, so this won't affect some people.
@Low_ink I think you’re right. It says maintenance completed on the page.
This is what happens when you don't have enough stability
Shop is up for me right now. Guessing they fixed it fast?
This must be a serious matter if @BloodNinja is just posting without getting his comments approved first.
I'm so glad I bought 3D world yesterday
Just checked, it appears to be working (in europe). i did notice the Mario theme has since been removed but not sure when that happened
I haven't updated my Switch yet, but I tried opening it and was able to use it just fine. So it definitely has something to do with the latest system update.
@BloodNinja doubtful. DDOS attacks are essentially where the site or IP address are flooded with fake requests to the point where they can't accept real requests. I assume it has more to do with the system update yesterday that didn't seem to actually add anything.
@Slowdive Maybe that speed increase was the result of something being broken on the back end.
Probably someone found a loophole and was still able to buy 3D All-Stars and Nintendo was like "NO!!! WE'RE IDIOTS."
Sounds like they had to fix a security problem of some sort.
@VenomousAlbino sadly, that sounds like the most plausible reason I've heard so far.
@JimmySpades LOL I went under the radar, there.
NINJA APPROVED (That was a great joke!)
Nintendo: Crap! We forgot to delete Mario from everything!
I sure hope we don't hear about a security breach and stolen customer data a month from now...
**EMERGENCY MAINTENANCE**
ding ding ding ding ding ding ding
ding ding ding
DING DING
My Top Requested Improvements for Switch Eshop: 🛒
**None of these are likely to happen anytime soon, but Wun can only hope... 🙏🏾🎮🤞🏾
As soon as I read the headline I thought of the song I Get Knocked Down by Chumbawamba:
“I get knocked down
But I get up again
You're never gonna keep me down”
Nintendo appear to be linking the Nintendo UK Store to Nintendo Account Services in Europe, according to an email I received from them.
This could be why the emergency eShop maintenance and the v12 Switch firmware happened today.
@Zach777 If there's something I've learned about Nintendo, it's that they've never been in a rush to improve period.
@wuntyme8
Music, themes and eshop are my list
Probably accidentally put 3D All Stars back on sale. Maybe, also saw their games being sold for something less than your first born.
It was emergency stability since they forgot it in the latest update.
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