Losing your Switch while out and about would be an absolute nightmare - and something which we're thankfully yet to experience - but this lovely story shows that sometimes all is not lost.
Skylar Challand, who recently had a stay at a Hilton Garden Inn in Maine, accidentally left a Nintendo Switch console in their hotel room. That could have spelt disaster, but thankfully, a worker at the hotel went above and beyond to not only return the console to its owner, but also look after their Animal Crossing: New Horizons game save.
On Twitter, Challand said, "Forgot our Nintendo Switch in a hotel room in Maine, and @HiltonGardenInn was kind enough to ship it back to me. But I did not expect this note." Take a look at this:
As you can see, the hotel staff member not only took the time to save their game, but also decorated a note to explain what had happened with a number of cutesy Animal Crossing drawings. Something tells us that the hotel staff member was likely a pretty big Animal Crossing fan.
Hilton Garden Inn actually responded to the message on Twitter, and Challand took the time to ask that the employee in question be awarded employee of the month and receive a pay rise. You know what? We completely agree.
[source twitter.com, via comicbook.com, gonintendo.com]
Comments 43
I wish every hotel was like this. Most of the ones I go to don’t even change the bed sheets or clean the toilets 😂
Ok at first I thought they had been playing on their file, like doing daily events and talking to the villagers, which seemed a bit creepy, but they just saved the session and updated the game. Which is considerably more ok.
That's a really well drawn note, really cute.
Should've given him a copy of Hotel Mario smh.
The note is amazing I love how it was delivered by DAL.
While media buzz about games "promoting violence", Nintendo games promote wholesomeness and camaraderie.
(With alleged exceptions like Mario Party, but still)
This looks like an advertisement of the hotel but still it is funny
Wholesome stuff.
I wonder if this is the one in South Portland. I’ve stayed there for work a couple times. Nice to know there are still decent people in this world.
too wholesome, my heart can't take this
That is amazing. Talk about above and beyond.
1. Hotel staff should very well return lost property, anything short of a reasonable effort to find the rightful owner is considered theft.
2. The fact that the hotel staff member used a personal device without the owner's consent is the tort known as conversion which can amount to civil penalties quantifed by wear and tear, and other factors.
Isn't it funny how unlawfulness can be mistaken as good will.
@smoret I guess we can all see that it was a bona fide act.
@Eel Actually the game updated itself which is even less creepy.
There’s still hope for us!
@echoplex
Hmm nah I'm not convinced. I think she had a good play around with it before she returned it. He might wanna check for joycon drift
It's like Isabelle herself was working at that hotel.
Not all heroes wear capes.
@AlcoPhish
haha yeah I was more just having a bit of a fish. It's late here in Australia.
I'm all for morals trumping tedious law, don't worry about that.
@smoret
Ah ok great then sorry my dude
@AlcoPhish
No worries, your response was good.
@smoret
Thanks
Awww. Love it! Animal Crossing never fails to restore faith in humanity.
THIS is quality customer service!
@Eel would've been a lot cooler if they did
@nhSnork,
I had some of that camaraderie once, not too sure I like octopus though.
Hello, "Day-Old News?" Yeah, I'd like to cancel Nintendo Life's subscription. Yeah. They're going to be giving their business to "Behind the Times." Ok. I love you, too. Bye-bye.
This is the most wholesome thing I've seen in a long time.
Totally agree with giving that person a raise. Going above and beyond like that is totally awesome.
For these situations I sometimes think Switch needs a tracking service, where you can track down where it is using a tracker installed on it
My family and I were staying at a Hilton hotel for almost five months due to our home having an unfortunate infestation of black mold, a few years back. Our insurance company had to tear down some of our walls and floors to combat the menacing spores. While that was happening we stayed at the local Hilton and they treated us with incredible kindness patience and humor; I loved and adored the staff very much as they went above and beyond to assist us every day. I’d share more about the stay but I’m at work, might take a bit to write it all. 😜 Watch this space!
@RazumikhinPG you can’t enjoy a happy story and its shining example of human kindness? You’re a loathsome little troll...
@smoret Well all they did was save the game as it was running and the device updated the latest software on it's own. They didn't play the game and they did return the device. I'd say that is mostly good will and the owner would not get upset or anything.
@DoktorTotenKopf I did. 5 days ago.
@RazumikhinPG no one cares, troll.
Love these stories, too bad i cant share something like this when i lost my switch. To be honest, my trained pokemon from my sword data was the thing that really hurts.
@DoktorTotenKopf,
You never see the irony in most of your comments do you.
I hope that employee did get that raise and employee of the month awards, that was really cool of that person to do! This is so heartwarming! 😊
@smoret I'm glad we're not friends. Lol
Yes I can't believe people point out certain articles are late. This is literally the cancer destroying the 21st century. So wow.
@DoktorTotenKopf ok honey.
Better time than ever to spin this. ^-^ https://youtu.be/h8mqZouAtAE
@smoret Shut up, troll
I know the employee meant well, but it is a bit creepy to use someone's device without permission. I know a Switch is different to something like a laptop but still...
I’m a Portland, Maine resident; a hotel worker; and an Animal Crossing fan, and this article warms my heart. Way to connect with the guests Ashley and leave a lasting memory! Maine Hospitality FTW!
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