Every year, Forbes publishes new reports looking into which of the world's largest companies are the most reputable among its consumers. These reports collect data from hundreds of thousands of individuals across multiple countries, looking into which companies provide the best services, products, and support with every customer interaction.
Forbes Japan has now published its individual list of the 'top 250 reliable companies' included within its 'Global 2000' - yet another list of the world's largest public companies. Nintendo has managed to snag an 11th place spot worldwide - which is an impressive feat all on its own - but this result also means that the video game giant has been voted as the most reliable company in its home region of Japan, narrowly beating car manufacturer Toyota to that crown.
Here's a list of the worldwide top 12:
- Walt Disney (USA)
- Hilton (USA)
- Ferrari (Italy)
- VISA (USA)
- Paypal (USA)
- Netflix (USA)
- Siemens (Germany)
- Amazon (USA)
- Marriott International (USA)
- Mastercard (USA)
- Nintendo (Japan)
- Toyota (Japan)
As mentioned above, customer surveys usually include questions relating to a company's manufacturing quality, customer service, and quality of services on offer, suggesting that Nintendo is rated very highly in these areas by customers on the whole.
Do you agree that Nintendo offers a great overall service compared to other companies? Are you happy with your purchases and any support you've received? Feel free to share your experiences below.
[source forbesjapan.com, via nintendosoup.com]
Comments 20
Why isn't Nlife Media #1? I am very disappointed...
Reliably doomed
LOL, Forbes was fooled by Nintendo's Seal of Quality.
but but but the online....sob.
@NinChocolate no kidding - they've been doomed for years, practically for decades now. That's more stability than all of the 3DS updates combined!
@Rhaoulos There's clearly been a HUGE mistake.
@ryancraddock You should reach out to Forbes for comment on this travesty, and demand someone get fired of course - just be sure to mention they're not allowed to fire the guy spending an unhealthy amount of time in the copy room printing posters with his butt on it. Too easy.
Who even spells NintendoLife as "Walt Disney" nowadays? Sheesh, they need to update their alphabet.
Of course this did not take into consideration Nintendo getting games released on time. That is something where their reliability wavers. 😀
disney is an evil company chomper
Nintendo is a fantastic company! Quality products all the time!
It is a shame that the internet can't police negative trolls effectively lol
They must have taken this data before the online fiasco going on right now. I think it's way overblown tbh but if it gets us more features then I'm not complaining.
@Spoony_Tech the online imo is fine as is. If it was anymore expensive, I would be more upset but the service can only get better from here.
They deliver airtight, rock solid games that don't require multiple day one patches. That alone puts them ahead of most devs.
@Nincompoop Hey, dont bring Tengen into this
Isn't Forbes a paid site? I'd like to know what metrics they used to make this list but have no interest in throwing more money at Wall Street crooks.
@Heavyarms55 What do you mean by paid? Anyone can access the site for free.
@Heavyarms55 It's using consumer feedback, but who knows what surveys and agencies they contract for the poll, whether it's a multiple choice from a fixed list of companies, and who they actually survey (the types of people who read Forbes, own a large boat and two beach-side vacation homes?) Most of these listings are companies I wouldn't think would turn up from "average consumers" if polled on companies they trust. Nobody thinks of "Mastercard" as a company you're directly doing business with, just a universal thing you use, and normal people don't think of Hilton...well...ever.....unless the princess is in rehab again.....
So unpredictable, that in a business relying on the surprise and delight of the audience, they're reliable!
I wonder where Sony is in this list?
Because no matter how many times I think Ive solved my PS4 ejecting non stop, you can rely on it coming back again.
I'd imagine Sony is lower on the list due to their network being hacked multiple times. Customers don't like it when their personal information is obtained illegally and told about the fact days later.
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