According to a message received by Twitter user @kooldjmic, Ubisoft has confirmed that a save file-corrupting bug found in South Park: The Fractured But Whole will be fixed in the game's next update.
The bug has been discovered by countless players since the game's release last week, with people taking to the likes of Twitter to share their frustrations. Users have noticed that a scene which tasks you with following Wendy into a phone store triggers an eternal loading screen, often corrupting save files in the process.
https://twitter.com/blucup64/status/990566517489233920
As you can see in the image below, a Ubisoft Support representative got in touch with one such Twitter user to clarify the situation. The message states that Ubisoft has "identified the issue and prepared a fix that will be published with next update".
Have you encountered this issue with the game? Does this confirmation put your mind at ease to give it another go? Let us know in the comments below.
[source reddit.com]
Comments 21
I Also encountered the issue yesterday, I hope the patch doesn't take too long.
Saw someone saying they lost a 20 hour save file in this. Sucks to see stuff like this happen.
What about the insanely high price "bug"? Do they have any plan to fix it?
I also hope this next update also fix the long loading screens.
Just got the game. It'll be awhile before i get that far into it.
Glad I haven't bought this yet.
In fact I'm starting to think it may be advisable to give all games (outside Nintendo made) a 6 week gap before buying to wait for the patches and the inevitable price drop.
@Rhaoulos
It's perfectly fair to have a 6 month old game, that just released on Switch last week to be full price. That's just how it goes sometimes.
Had this issue too. I also can't talk to Mrs. Cartman to finish side quest; is that another bug, can she only be talked to at certain times?
Nothing worse than a bug that messes up your save file. On PS4, there is a part where you have to do something with Tweek and Craig that makes them do a team up move I believe. During that segment there is a battle you encounter that might make the game freeze on you. Didn’t mess up the save file but it was annoying. I wonder if Ubi fixed that part on Switch?
It happened to me and the game save file got corrupted after about 17 hours of game play. I assume it's gone forever?
@shonenjump86 I got past that part and had no problems with it. I'd still be wary about buying it though as many people on the Ubisoft forums are saying their save file is getting erased at all different points in the game.
Yep I encountered it as well. Doesn’t seem to have corrupted my save file yet, but I won’t be touching the game till they patch it up.
The Fractured Save File.
Got the bug too xD at first anoyed me like hell, oh well you just have to keep playing with that little side mission siting there uncompleted
First Ubisoft has to defeat the Crab People that are trying to make themselves unbeatable by making the sub mission with them unplayable. ;p
I am currently waiting on that as i got every thing else beat in the game on my save that i know of that is a mission
@PLATINUM7 I just lost my save file 20 hrs in the game. Just so that everyone know I finished the mission in the elders social center and lost my save file, all objects (costumes, consumables etc) and found myself playing with a new character. This really sucks, so pissed off with Ubisoft. I think they should refund considering some of these bugs have been there for quite a long time on other platforms.
Just lost about 20 hours of gameplay due to a similar glitch do you think ubisoft will be able to fix save files in a update?
@Beetoe same has happened to me
this also happens after beating the many asses of dr. mephesto quest when you go back to dr. mephestos you get a infinite loading screen when entering
It is May 16th and still no update..I was at Mephestos lab battling the Mutated kite..I lost everything..well saving file corruption
.they need to fix it I wanna play my game
@Willdolla3 Yes, I've stopped playing waiting for a patch. Who thinks we should ask for a refund?
Edit: patch arrived, looks like everything has been fixed. Let’s hope other bugs don’t pop up.
Show Comments
Leave A Comment
Hold on there, you need to login to post a comment...