Well, here's something to brighten up your chilly Friday. Remember Joy-Con drift, the manufacturing issue which has plagued countless Nintendo Switch consoles all around the world and has been heavily documented within the gaming press? Yeah, this Chinese store's having none of it.
As you may know, the Switch has very recently launched in China, with stores stocking Nintendo's latest console for the very first time. One new Switch owner noticed that they were having trouble with Joy-Con drift while playing an imported copy of The Legend of Zelda: Breath of the Wild, and got in touch with the customer service team at JD, one of the country's largest retailers who presumably sold them the console.
The customer service representative on the other end either decided to dismiss the common knowledge surrounding Joy-Con drift issues, or hadn't ever heard about it before, going on to suggest that the problem could be down to the user playing an imported game. Here's what the frustrated player shared on social media site, Weibo (translation provided by Chinese Nintendo):
"Is my Joy-Con not drifting? I talked to customer service and they told me the behaviour of Joy-Cons are not guaranteed on import games and that I should test with New Super Mario Bros. U Deluxe. Utter nonsense."
Of course, we all know that response to be "utter nonsense", too, as Joy-Con drift can be experienced on any game regardless of its origins and instead comes from a hardware fault. Whether this poor player will be able to resolve the issue remains to be seen, but you can be sure that playing a Chinese copy of Mario won't fix anything.
Good grief.
[source weibointl.api.weibo.cn, via twitter.com, gonintendo.com]
Comments 30
Well there you go, China have solved the joycon drift issue in a matter of seconds.
This seems like an incomplete story. Couldn’t he have just tested it on NSMBUDX and immediately got back to the customer support person?
Could’ve been worse—they could have said some nonsense like “Hong Kong protests have affected the supply chain and that their great patriotic duty extends to supporting China if they want to never have joy con drift”.
Well, what a way to introduce the Switch. Instant fail.
Dismissing issues? Classic China.
Kind of surprised that after all that's gone down Nintendo hasn't a long term quality fix on joy cons yet
China... The country that makes it possible to mix capitalism and communism in one sentence
I am really tired of changing faulty joysticks and flex-cables in my joy cons, ironically they are made in China...
So over this issue. Replaced many a joy con only to have the same problem all over again. And the early switch pro controllers had faulty d pad. Losing my trust in Nintendo quality.
How can the sticks drift, if the console is brand new? I thought this problem occurs because of wear?
Imagine being so blinded by a government that you can't even correctly say how hardware and software work.
Of course, the U.S. is no stranger to this, either.
Another story again without how to verify it. Also how does anyone on here know how they were treading the Switch before hand. I can guess none of those replying have "no" first hand.
Sounds like the CCP for you... What your joycons are drifting? Its the foreign games. Please play CCP approved/censored games and it will work just fine.
Why didn’t the rep suggest to contact Nintendo?
Only in China is "Made in China" seen as a fix to quality problems....
Except...the problem part is, of course, "Made in China" to begin with....
This dude better keep his mouth shut. There goes his social ranking score.
@YANDMAN Just laughed so hard, I spit out my rhino p***s soup!
@SwitchForce Another comment again without how to verify it. Also how does anyone on here know how they were treading the article before hand. I can guess none of those replying have "no" first hand.
Damn, I've read a lot of ridiculous accusations from Nintendo fanboys on YouTube, but this one takes the crown.
@Lando_ anyone can make a rant on youtube. It is also been known as well that there has been user abuse can also cause this. But without it being checked that's hard to verify as well.
@YANDMAN
Lol made my day
Due to the trade war, Chinese government is spreading anti-foreign goods propaganda. Anything imported is bad, only their local products are good. According to the news, their phone maker Huawei is now making phones with 100% Chinese components, since US tech companies are not allowed to sell parts to them.
You will never see Xbox making an appearance in China, Nintendo had to use Tencent as a proxy to get into China's market.
The weird thing is, NSMBU uses the D-pad prominently. (You can use the sticks, but there's no point unless you're playing with a single Joy-Con.) So... how's the guy even supposed to do this totally infallible test?
“Yes but have you tried turning the Switch off, and turning it back on again?”
@NoTinderLife
of course anything imported is bad, it makes no sense for them to reimport what they made.
I personally can't find anything that isn't made there anymore.
Btw I might be wrong, but hasn't the 'space wars' genius signed an import agreement with China recently?
On the contrary. It doesn't matter what you think!
Don't worry for him. In China there are ton of spare parts for Nintendo Switch and he will have the faulty analog part replaced in no time.
I am experiencing drift on my Wii U gamepad after 6 years of use. Too bad nintendo doesn't make quality remotes anymore...
joy-con drift keeps being a strange thing. For example: Recently when I detach the joy-cons for split-screen Crash bandicoot team racing session (I do it to get some achievements and earn Nitro), the joy-con drifting increases big time. The game almost gets unplayable that way.
@MrBlacky Some things just aren't mant to be together.
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