Topic: Will Nintendo Issue A New eShop Credit Code If You Have This Issue?

Hello all and Happy Father's Day! I just purchased a $35 eShop card and when I redeemed it on the eShop my code was accepted, but I didn't receive any of the funds on my account. Do you guys think that Nintendo will be able to issue me a replacement code if I explained the situation to their customer support? Has this happened to anyone else? I'd like to know! Thanks in advance!

Just contact them.

They'll ask for photos/scans of the card and the receipt and add it themselves to your account.

Thanks!