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chiechie

chiechie

United Kingdom

Joined:
Sun 20th October, 2013

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chiechie

#1

chiechie commented on GAME Offers Musical Chest With Collector's Edi...:

Hi guys, I just want to ask if any of you knows what to do or has been in my situation before. See, I sent an email to GAME before I pre-ordered ALBW this is how the exchange between me and GAME went:

"User Query: Good day, I saw on the internet that Zelda: A Link Between Worlds 3DS game comes with a pre-order bonus when you preorder it from Game, however I checked your website and there is no information about the pre-order bonus. I would like to know if I will be entitled to it if I pre-order it now even without being advertised on your website. Thank you!"

and the reply I got:

"Thank you for your email.
I can confirm that If you pre ordered It now you will receive your pre order bonus.
Unfortunately our website Isn't on a live feed and has not been updated as of yet, once It has the details of the pre order bonus will become available.
If you have any further queries please don't hesitate to contact us.
Regards,
XXXX (a person's name here)
The Team at GAME"

Needless to say that was all I needed and I pre ordered it the same day I received the reassurance. I have already sent another email to GAME to clarify it but I just want to know if anyone else had been in the same situation as me and if it ever ended well. Thanks everyone!