News Article

Capcom Apologises for Poorly Worded Tweet

Posted by Zach Kaplan

"We'd never ever blame fans"

Last night, Capcom Europe responded to fan inquiries regarding the cancellation of Mega Man Legends 3 with a Tweet that it's now admitting was perhaps not the right choice of words:

it's a shame the fans didn't want to get more involved :-( if we saw there was an audience for MML3 people might change minds

Now the company is responding to the resulting bombardment of angry tweets by reassuring fans that this was not meant to implicate them, but instead to make a simple statement about the interaction within the devroom, and to show that Capcom was at fault for using a poorly planned marketing strategy.

yes that was a flippant answer, it was a shame lots of people didn't get involved in Dev room to devleop the game was my point

I said it was "a shame more fans didn't want to get more involved" when discussing our Dev rooms = Blaming Capcom

Thats not blaming the fans thats expressing dissapointment in something we did

Apologies again. The original comment was in relation to the interaction in the Dev rooms NOT the fans who have been nothing but supportive

140 characters is not easy to explain all the detail people want

Finally, there's a note that the voices of angry fans are not going unheard:

This incident has shown there is very passionate group Mega man fans. It will be passed on.

What do you make of Capcom's response?

[via twitter.com]

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User Comments (69)

komicturtle

#1

komicturtle said:

"It will be passed on"

Let me hope that means they show this to the higher ups who decided to cancel the game. And hopefully have a change of heart...

theblackdragonAdmin

#4

theblackdragon said:

whoever's behind that twitter needs to quit while they're freakin' ahead. and while they still have a job. i skimmed through most of that mess this morning before work (though I'm sure there's plenty more of it now), and all that running around and stumbling over themselves is downright ridiculous, it's only making a bad situation worse.

moosa

#7

moosa said:

The only people I see at fault in this very situation right now is all the "fans" taking this completely the wrong way when it isn't too hard to figure out what they're trying to say.

People just need something to complain about...

FluttershyGuy

#9

FluttershyGuy said:

Make it up to us by putting the game back on schedule. Otherwise, I stick to my guns: Screw... You... Crapcom.

moosa

#10

moosa said:

I guess it also needs to be pointed out that it obviously wasn't the development team that cancelled their own game.

Once again: this whole Dev Room thing was a funny way of Capcom trying to gauge whether there was enough interest for the game. Since the process didn't meet certain requirements set in place by Capcom in terms of the amount of fan interaction, Capcom determined the interest wasn't high enough and pulled the plug.

CapedGodot

#11

CapedGodot said:

Am I the only one just laughing here?Both at the ridiculousness of Capcom AND of the fans. It's just hilarious.

DarkKirby

#13

DarkKirby said:

This is the exact same crap after the mercenaries fiasco. They blatantly make their intent clear, in that case, we discourage used games sales, and when called out for it they said "nah we didn't mean it that way".

Now they say it's the fans fault for this game not being released, and knowing people won't let it go until they do something, they release and empty apology they don't mean, pretty much implying the conversation on the topic is over, and there still won't be a Legends 3.

FluttershyGuy

#14

FluttershyGuy said:

On a side note, this has been the year of the video game company screw up. Can't remember a time that game makers have been more inept, aggravating and generally good at ticking off their long-time fans. What are they smoking at places like Capcom these days???

DarkKirby

#15

DarkKirby said:

I didn't see it before, but the subtitle in the picture of Volnutt in the article above is exactly Capcom's attitude toward this. "There, we apologized. Happy now?"

R-L-A-George

#16

R-L-A-George said:

Well the Robot and the Net Navi have been always more popular. The human digger with armor, not so much.

Gamer83

#17

Gamer83 said:

The game is still cancelled and the stupid tweet still happened. At this point it'd be best if the imbeciles at Crapcom just shut up.

CrazyOtto

#18

CrazyOtto said:

Capcom, the only way you can apologize is if you give Mega Man to Comcept so he can do whatever he wants with the Mega Man series.

hydeks

#21

hydeks said:

well u should be mad with urself! I was interested in getting this game too! I loved the other 2 mega man legends

WaLzgiStaff

#22

WaLzgi said:

Perhaps some things are better left unsaid. Here's my advice: just shut up and stop tweeting. You're digging deeper graves every time you tweet :O

Azikira

#23

Azikira said:

Hoping we still get it, as I loved Mega Man Legends on the N64.
is remarking their last comment

Retro_Gamer

#24

Retro_Gamer said:

Well they obviously messed up on their simple tweet yesterday and admitted it, I'm still disappointed about Legends 3 being cancelled but at least that last part in the new tweet made me feel better.

Gamesake

#25

Gamesake said:

The only way Capcom can make amends is by putting Mega Man Legends up on the N64 VC. After playing that no one will miss Mega Man Legends 3.

kdognumba1

#26

kdognumba1 said:

I really wish more companies took the designers and publishers into the forums the way Blizzard does and lets them interact with the community. It's like they make these boneheaded decisions blindly and piss off so many fans and burn there products to the ground completely ignoring the community of gamers who want to play the games

WolfRamHeart

#28

WolfRamHeart said:

Ahem:
The Capcom Cycle
Capcom does something stupid to upset their customers.
Customers revolt and complain.
Capcom apologizes profusely.
Time passes.
Capcom does something stupid to upset their customers.:D

MasterGraveheart

#33

MasterGraveheart said:

Just because you don't get millions in one specific spot ont he web doesn't mean there aren't millions of people waiting on new Mega Man.

Crunchy_in_milk

#34

Crunchy_in_milk said:

They probably should have considered the people who wouldn't even have any ideas as to how the game should be, like myself; I've never played either of the Legends games so I have no clue what should go into it. Buuuuuut, I do want to try them since I'm a fan of all the other Mega Man games and I've heard good things about the Legends series.

Ryon

#35

Ryon said:

BULL EFFING SHIZA.
there lying to everyone, they are to lazy to put effort into a game PEOPLE ARE DYING FOR.

TKOWL

#36

TKOWL said:

Capcom likes to go through phases of suckage. This is one of them.

Supremeist

#37

Supremeist said:

I still don't understand the point of stopping the development of Mega Man Legends. It had so much potential to being a great release, and I was pretty excited for more news on it as well, but not particularly excited for the news about it ending. I don't really mind what Capcom says here, unless Megaman comes back to development.

dizzy_boy

#39

dizzy_boy said:

what i don`t understand is why they didn`t try to gain more interest in the project to begin with.
i`m sure like some people, i never heared that capcom were doing the MML3 fan thing until recently when they broke the news of the cancelation.
puting out tweets or releasing news statements to grab attention for things like this would have put a more positive end to the game instead of letting it slip and getting out of controll, which is what obviously haopened here.
i`m sure the game would still have sold well regardless of how much fan input had been put into the game. brand power has alot of influence.
also, anybody buying the mega man art books that udon comics are publishing?

triforceofcourage

#40

triforceofcourage said:

I think it's clear that someone high up in CAPCOM decided to cancel the game, uncaring about all the people who put days upon days of work into the creative process of the game. The people lower down in the company are concealing their real rage for fear of losing their jobs. They couldn't even give a legit reason for the abrupt cancelation. This game was definately going to work out well. All the fan based input created tons of people who instantly considered the game a must buy because they felt like they were a part of it. Not to mention all of the money they had already spent on development. I think they should have at least followed through with the prototype? It seemed like they were going to try it out to gage intrest, if they were going to cancel it, I would have expected them to at least wait for that to cancel. Sureley they weren't far away from that point.
This was a game series that was only revived from years and years ago because of popular demand... Did they think the "popular demand" suddenly left?
The whole thing confuses me.

Teh-Ray

#42

Teh-Ray said:

How was #39 rude? It was just blunt, but true.
You didn't see it before I edited it — TBD

WaveWarlock

#43

WaveWarlock said:

Capcom, Go die in a grease fire.
lol. But All will be forgiven once they release Mega Man 11. SHING! B-)

Nintenzo

#44

Nintenzo said:

Feh. I'm not even really a fan of the Mega Man series and I was looking forward to MML3. Nice job, Capcom. Wait, what job? They aren't doing anything.

SuperMarioKenny

#46

SuperMarioKenny said:

I'm cool with the game being canceled actually, it's Capcom's own choice to do so, and they have their reasons. But because they apologized, I think they're working on the game again. They might stop the production or secretly continue working on the game, who actually knows. Either way, I'm cool XD

AltDotNerd

#47

AltDotNerd said:

Capcom can take their apology and their MvC3 DLC and shove it like a suppository. How can they not know of an audience? Have they ever heard of forums?

kurtasbestos

#50

kurtasbestos said:

You're right, I was being rude, and I apologize. However, I usually feel like comments on Nintendo Life are generally a little more thoughtful than on other game sites (for example, IGN, where no good can come from reading past the articles), but this whole Mega Man Legends 3 thing has been ridiculous. I should know better than to take comments on the Internet seriously (or to try to argue with the way people use the Internet), but it was disappointing seeing how much blatant negativity was directed towards Capcom over something that I personally don't even see as being much more than a poorly-worded misunderstanding.

PSICOffee

#51

PSICOffee said:

And here we go with another 200 comments stating the same stuff from the previous story... :)

At least on some minor level they know we're pissed.

TeeJay

#55

TeeJay said:

Tell you what, Capcom. You bring Megaman Legends 3 back in production, and we'll accept your apology and forget about this whole fiasco. Okay?

Sakura_Moonlight2421

#56

Sakura_Moonlight2421 said:

I just want to point out that Twitter has an expansion app that you can link to your twitter account that allows you to post larger portioned tweets that aren't restrained to 140 characters. (Owns a Twitter account)

eviLaTtenDant

#58

eviLaTtenDant said:

Capcom wrote:

140 characters is not easy to explain all the detail people want

What about this ? We’re sorry we had to cancel the development of Mega Man Legends 3. Please visit capcom.com for full information.

Learn from your mistakes, Capcom. Learn from 'em !


Capcom wrote:

if we saw there was an audience for MML3 people might change minds

I nearly don't dare saying it. But that always sounded to me like hope isn't entirely lost. If they're now going to finish this game because of our reactions it will be very hard for me to buy it.
I don't know if i can ever accept such a misuse of fans.

MinishMaster

#59

MinishMaster said:

maybe if any one at capcom would read this article(and we got a lot of posts) they could see that there IS an audiance for the game.

retro_player_22

#60

retro_player_22 said:

Capcom you failed, you pissed and dissed the fans and now you want them back, perhaps finish developing MML3 is a good start (to getting them back).

sinalefa

#61

sinalefa said:

I always thought Capcom would cancel the game AFTER the prototype, as I thought that many people would not pay for it, thus stating there was no interest.

And if it is Capcom's fault, then correct it instead of cancelling the game.

Tare

#62

Tare said:

It's a wonder they just didn't say "We are sorry for the cancellation of the upcoming Mega Man game. Thank you for all of your support"

Was it really that hard?

Vinsanity

#63

Vinsanity said:

Twitter makes everything worse. That's why, when Inafune-san felt compelled to apologize for the fans and the MML3 team, he did it in a real communication method; a well written paragraph.

I just want Capcom to support Mega Man. He's far more important to them than Lost Planet, Dead Rising, all seventeen tweaks and re-releases of Street Fighter, Devil May Cry and Dragon's Dogma put together. I mean, sh**. He's 30 years old and look at the passion he brings out in gamers! We haven't had a major Mega Man release in over a decade at this point. Mega Man Legends 3 was going to be that game.

I really hope they see that they made a mistake, and they actually throw it at CyberConnect 2 and sees what comes of it.

I also hope they learn from the mistakes of the Dev Room. It was an awesome idea, but obnoxiously executed. I mean, there's nothing there that they couldn't have done via Facebook. I personally am getting sick and tired of every company asking us to sign up for their own, specific website or service. Like our personal info isn't already floating around a dozen sites or more already! Would you please just think of the consumers, for once, and come to us instead of forcing us to jump through these hoops for you? This is the same reason I loathe EA's Origin platform - Steam is the standard, and there's Direct2Drive, Gamersgate, Impulse, etc. We don't need ANOTHER service to sign up for, especially one JUST FOR ONE COMPANY.

I'd love to be involved in a Mega Man game's production. Heck, I sent in robot master designs for that Nintendo Power contest back in the day! But the Dev Room just was a clunkily-executed thing. And it's unfortunate if it led to the demise of MML3.

motang

#64

motang said:

Capcom is childish right now, let them pout in the corner, ignore them and they will come to their senses.

SennaKurosaki

#65

SennaKurosaki said:

If they don't want to make and sell "Mega Man Legends 3" then what do they want to sell us?
Well as long as Capcom's & Level 5 collaboration "Professor Layton vs Phoenix Wright" is made and released world-wide I'm happy.

And maybe companies shouldn't use Twitter anyway. Twitter is just a medium for "brain-farts". If companies want to communicate to their audiences, just post a cool video on YouTube or place a carefully worded statement on their own websites.

WiiLovePeace

#68

WiiLovePeace said:

Damn, what a dissapointment that Megaman Legends 3 was cancelled. I haven't played the other two Legends games, but I do plan to. Plus I don't have a 3DS, but definitely would've taken part in the whole MML3 fan-creating process if I did. :( Boo Crapcom!

MrMario02

#69

MrMario02 said:

Capcom, you and i both know that that is just a cover up to what you said so you don't look bad.

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