Wii U eShop Forum

Topic: Download speed and power-off

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Sean_Aaron

1. Posted:

Okay this is the second time I've downloaded a retail game and selected the "power-off when finished downloading" option to find the system powered-off without completing the download. The game I'm downloading is 16GB which is big, however I started it at like 12:00am today and it's still not complete. I've got an 18Mbps Internet link and can download a 2GB film in 30-40 minutes from iTunes, so what the hell is the problem with the eShop? Sort it Nintendo!

Edited on by Sean_Aaron

BLOG, mail: sean@seanswiiworld.co.uk
Nintendo ID: sean.aaron

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TOMBOY25

2. Posted:

Sean_Aaron wrote:

Okay this is the second time I've downloaded a retail game and selected the "power-off when finished downloading" option to find the system powered-off without completing the download. The game I'm downloading is 16GB which is big, however I started it at like 12:00am today and it's still not complete. I've got an 18Mbps Internet link and can download a 2GB film in 30-40 minutes from iTunes, so what the hell is the problem with the eShop? Sort it Nintendo!

the wii u tends to lose internet connection ( alot in my case ) so the auto shutdown happens then

TOMBOY25

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SCAR392

3. Posted:

This exactly why I argue internet speed relevance. Based on your time of posting, it's been 14 hours to so far with it not yet being completed. I have a 7mb/s connection and I was able to download Tekken Tag 2 Wii U Edition(16gb) in about 8 hours including the install.

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willobee

4. Posted:

That's really strange. When I bought Assassins Creed 3 off the eshop I set it to shut off after download, and it did just that. As well, the download was around 3 hours. Still had to install the game to the system afterwards, though.

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Sean_Aaron

5. Posted:

Yeah something isn't right. Went to bed just after midnight to see it %70 completed. Woke six hours later to find it powered off and only %83 complete. The estimate had been three hours, which is still is. If the progress bar is to be believed it is working, but man is it slow. I'm just turning off the Gamepad display before leaving for work - hopefully it will have finished by the time I get home from work.

I'll definitley be writing to Nintendo. Either something is wrong with how the system determines a download has completed (I would have thought it would do a file checksum) or something is wrong with the auto-power off routine that's causing it to trigger early. And naturally I think they need to check their server performance out - could be a Europe-only thing or only this game or whatever.

BLOG, mail: sean@seanswiiworld.co.uk
Nintendo ID: sean.aaron

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BenAV

6. Posted:

I'd imagine it probably just lost connection sometime along the way and shut down.

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RedYoshi999

7. Posted:

Strangely, this happened to me too. It was only a smaller sized eShop game I was downloading (Trine 2 I think) but I didn't have time to wait around for it so I set it to auto shut-off. Yet after looking at it half an hour later, it had powered off without finishing the download. Only happened to me once at least.

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Sean_Aaron

8. Posted:

It doesn't make sense that it should shut itself off over losing a connection unless Nintendo helpfully built that in, but I guess I'll find out when I get home if the download didn't succeed and it still powered itself off despite not choosing that option.

I had this happen before where New Super Mario Bros U (a fairly small game) didn't complete overnight and the system switched off, but that only happened once and I ended up deleting the partial download and starting from scratch. Warriors Orochi 3 is a lot bigger so I'd prefer not to go down that road if I can help it.

BLOG, mail: sean@seanswiiworld.co.uk
Nintendo ID: sean.aaron

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BenAV

9. Posted:

Sean_Aaron wrote:

It doesn't make sense that it should shut itself off over losing a connection

The system might notice that the game's no longer downloading, assumes it's finished and then shuts down... I'm not sure.
I can't say for sure either way because I've never told mine to shut down after downloading.
I've had connection issues while downloading eShop games on my Wii U a few times though... good thing you can just resume it rather than having to start over.

Edited on by BenAV

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Sean_Aaron

10. Posted:

Yeah hence my comment earlier about checksums. Clearly it knows the download hasn't completed so I don't think it just goes by however much time going by without download. Having said that it might well be that a lost connection causes it to power off, but I'll let Nintendo answer that for me.

BLOG, mail: sean@seanswiiworld.co.uk
Nintendo ID: sean.aaron

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astroshamu

11. Posted:

Would turning off auto power down, and not choosing power down after downloads are finished, make it not do this? and then I can also turn off the gamepad screen

astroshamu

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willobee

12. Posted:

Yes, that's exactly what I do. That way if the connection is lost for a moment, it just waits for it to come back.

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Sean_Aaron

13. Posted:

Yeah that's what I'm going to have to do, although it's not really going to be a solution because the download has failed before with an 108-0068. I also got that with Just Dance 4 which I'm downloading since yesterday. Nintendo support says that error means the server is busy and that they're relaying my comment about improving their server infrastructure to the technical teams.

It's just going to get worse as more people want to use it to get software. I mean you have this great Ubisoft sale, but how many people are going to want to take two days to download? And why is Just Dance 4 15GB? The second one was on one DVD!

Edited on by Sean_Aaron

BLOG, mail: sean@seanswiiworld.co.uk
Nintendo ID: sean.aaron

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Jack_Package

14. Posted:

Blame it on the boogie

Jack_Package

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Reef7009

15. Posted:

Currently trying to download toki tori 2. This is 531MB download. Been downloading for 40 mins now and its at 56%. Ridiculous. Unacceptable. A joke. Im on 20Mbit broadband...done speedtest....17.3Mbit result...thats OVER 2 MB/s ! Nintendo please oh please can you possibly by some miracle of god can you get something right soon??? like maybe sorting your abysmal servers out? Its bad enough having delayed games , console crashes , bricked U's etc but please sort this out! What is happening to this once great company at all?????

Reef7009

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Unca_Lz

16. Posted:

Reef7009 wrote:

Currently trying to download toki tori 2. This is 531MB download. Been downloading for 40 mins now and its at 56%. Ridiculous. Unacceptable. A joke. Im on 20Mbit broadband...done speedtest....17.3Mbit result...thats OVER 2 MB/s ! Nintendo please oh please can you possibly by some miracle of god can you get something right soon??? like maybe sorting your abysmal servers out? Its bad enough having delayed games , console crashes , bricked U's etc but please sort this out! What is happening to this once great company at all?????

Oh noes, one slow download and Nintendo is the worst company in the world!! :O

I've had slow downloads on a lot of servers, even Sony's. Perhaps they are busy

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SCAR392

17. Posted:

@Reef7009
Ya, connection speed plays a role, but not all of it. I have a 7mb/s speed, and I seem to get faster connection rates than alot of folks for some reason, even though their rate is higher.
Toki Tori 2 would have been done if I was downloading it @ 7mb/s vs. your 17.3mb/s, that just shows how relevant the speeds are.
I've downloaded more data than that and been done.
If your internet isn't working, that's not Nintendo's fault.

Edited on by SCAR392

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DefHalan

18. Posted:

I never have download speed problems, but I do most of my downloading when I am asleep and just have the system auto power off

http://dudehugespeaks.tumblr.com/post/44243746261/nickels-dimes-and-quarters
http://www.penny-arcade.com/patv/episode/why-console-specs-dont-matter
http://www.gamasutra.com/view/news/200271/Video_Don_Daglow_on_nextgen_transition_traps_and_treasures.php

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Sean_Aaron

19. Posted:

If I didn't have an unlimited high-speed broadband service which is otherwise working flawlessly I could accept that it was my network link at fault, but the fact that I can download stuff from servers across the Atlantic seems to point to an issue with Nintendo's European eShop servers.

BLOG, mail: sean@seanswiiworld.co.uk
Nintendo ID: sean.aaron

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SCAR392

20. Posted:

@Sean_Aaron
I understand. I'm just so used to people complaining about their internet problems and blaming it on Nintendo first and foremost when it's usually just their internet.
I used to have crappy internet connection(like 2mb/s), so it wasn't that fast for downloading. 2mb/s was still usually enough to play online though, especially compared to 56kb/s which is what I used to have and was literally unplayable.
My router was alot of the main problem for years as well, but once we got faster internet and a new router from our internet company, everything was fine.
I can't even get more than 7mb/s where I live, and I live in a pretty populated area.

EDIT: Do you port forward or have any custom settings on your router? I was always one to try and enhance my internet speed by altering settings like that, but it actually makes it worse if you have a decent connection I think.
Port forwarding, DMZ, etc. only help your connection if it is slow.

Edited on by SCAR392

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