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Topic: Wii Help - Won't read disc

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IAmNotWill

1. Posted:

"Unable to read disc. Check the Wii Operations Manual for help troubleshooting."

This is the message I keep seeing when I try to play my Wii games...
I think it's a dirty lens, but I'm not too sure. I brought Skyward Sword today, and I have waited 2 years for this day, but this is keeping me from enjoying the game. :|

Does anyone have any ideas on how to fix the Wii without sending it in?

Edited on by IAmNotWill

Why can't Metroid crawl?
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IAmNotWill

2. Posted:

...anyone?

I have tried looking for the lens cleaning kit in stores but no place has them. Nintendo's online store says it's on back order until January 3rd, 2012 and websites like eBay and Amazon are over charging.

Edited on by IAmNotWill

Why can't Metroid crawl?
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Blaze

3. Posted:

Is it just because Skyward Sword is Dual Layered? I can't think of anything else it might be....

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Xiao_Pai

4. Posted:

Could be dirty lenses, scratches on the disc...can you at least hear the drive running? (asking cause back then mine actually wore out during Brawl, it was scary, lol)
What games have you tried?

Edited on by Xiao_Pai

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Cipher

5. Posted:

I'd be surprised if Skyward Sword was dual-layered. If you have Metroid Prime Trilogy, Metroid: Other M or Super Smash Bros. Brawl, try those, as they're dual-layered discs. Try some other games as well, see what works and what doesn't.

If it's a number of different games, maybe it'd be best to send it to Nintendo (if the lens cleaner doesn't work and if it's under warranty). Or at least contact them about it, they'll suggest the best course of action.

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Xiao_Pai

6. Posted:

...Why would you be surprised? I do think it was confirmed already that it was dual layered anyway....

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HanuKwanzMasBif

7. Posted:

Skyward Sword is dual layered? I have a 2009 Wii, SSBB had already come out by then. I have a used copy of Brawl, it's obviously scratched so I can't do anything besides normal battle mode, after that there are disk problems. I'm worried part of that may be damage in the Wii... (I'm a very paranoid person)

Edited on by HanuKwanzMasBif

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LordTendoboy

8. Posted:

Spookybif wrote:

Skyward Sword is dual layered? I have a 2009 Wii, SSBB had already come out by then. I have a used copy of Brawl, it's obviously scratched so I can't do anything besides normal battle mode, after that there are disk problems. I'm worried part of that may be damage in the Wii... (I'm a very paranoid person)

Buy a new copy of Brawl.

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Xiao_Pai

9. Posted:

I'm pretty sure...I mean, it IS massive game. xD
How do you tell with the discs again anyway?

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Update: Also love Yukari and Mizore from Rosario + Vampire.
Another Update: Also Yuuki...from School Rumble...
Yet Another Update: Also Amber and Xiao Pai from Rune Factory 4.

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HanuKwanzMasBif

10. Posted:

tendoboy1984 wrote:

Spookybif wrote:

Skyward Sword is dual layered? I have a 2009 Wii, SSBB had already come out by then. I have a used copy of Brawl, it's obviously scratched so I can't do anything besides normal battle mode, after that there are disk problems. I'm worried part of that may be damage in the Wii... (I'm a very paranoid person)

Buy a new copy of Brawl.

Oy, I'm fine with just multiplayer mode. I'm just worried 'bout not being able to play Skyward Sword.

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HanuKwanzMasBif

11. Posted:

Eureka wrote:

I'm pretty sure...I mean, it IS massive game. xD
How do you tell with the discs again anyway?

'Cause Nintendo says it's true.

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Xiao_Pai

12. Posted:

Spookybif wrote:

Eureka wrote:

I'm pretty sure...I mean, it IS massive game. xD
How do you tell with the discs again anyway?

'Cause Nintendo says it's true.

...Wat?

I love Erica (Strike Witches), Eureka (Eureka Seven), and Tenma (School Rumble), stay away from them. xD
Update: Also love Yukari and Mizore from Rosario + Vampire.
Another Update: Also Yuuki...from School Rumble...
Yet Another Update: Also Amber and Xiao Pai from Rune Factory 4.

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IAmNotWill

13. Posted:

No games work. Tried Brawl, Twilight Princess, Mario Kart.... nothing.

Why can't Metroid crawl?
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WaLzgi

14. Posted:

Well if you can't fix it yourself, send it in. I do NOT recommend taking your Wii apart as this may break it further. It may take a couple of weeks for repair

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LordTendoboy

15. Posted:

Eureka wrote:

Spookybif wrote:

Eureka wrote:

I'm pretty sure...I mean, it IS massive game. xD
How do you tell with the discs again anyway?

'Cause Nintendo says it's true.

...Wat?

Gold discs are dual-layer, silver discs are single-layer. Look at the disc under a lamp.

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Tasuki

16. Posted:

It might be the fact that Skyward Sword is a Dual layered disc and some of the older Wiis have a problem reading dual layered discs. If thats the case you could send it in to Nintendo and they will fix it for free. Try some other games and see if they work if they dont work then there is probably something wrong with your Wii.

As for fixing it without sending it in I am afraid sending it in would be the best thing you could do. By taking it apart and fixing it yourself you could make it worst and void your warranty. You might have to wait a bit for it if you send it away but that is the safest course of action. If you really cant wait and you tried cleaning it than the only other thing I can suggest is to pick up another Wii.

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Ecto-1

17. Posted:

I had this problem a couple of months back. In my case, the laser in my Wii's disc drive was worn out and had to be replaced. My Wii was close to four years old at the time, so it was well out of its warranty, and the repair ended up costing me around $90 after tax. They have several shipping options (I went with the prepaid through them to be safe) and once it has been repaired, they give the system a new one year warranty. It took a little under two weeks from the day I sent it in for me to get it back. Here's the page you'll need to get started.

Sorry this had to happen right at the launch of Zelda. I hope this helps.

EDIT: When I had to send in mine, they asked for me to send one of my games with it (so they could try to recreate my problems, I guess). I just wanted to add that my game also came back, safe and sound.

Edited on by Ecto-1

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LordTendoboy

18. Posted:

@Ecto-1

Does Nintendo renew the warranty each time you send in your system for repair? If so, then that's amazing customer service. I don't think Sony or Microsoft do that with their systems.

Edited on by LordTendoboy

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Ecto-1

19. Posted:

@tendoboy1984
As far as I know, yeah. I'm not sure, as I've only had to send my system in once, but I don't see anything that says otherwise.

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