Wii U Forum

Topic: Wii u problem!

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Henmii

1. Posted:

Dear people,

Recently I bought a Wii u basic. Sadly, the device is very slow in the downloading department! Not only system-updates, but also software-updates! I also downloaded the Rayman app, wich took ages!

Anyway, there also seems to be a bug because of this! After some updates my Wii u did crash! This happened when starting up New super mario wii u and while playing the Rayman app. When this happens, my Gamepad screen shows the following text: Can't find the usb-drive!

I have a 500 gb Store and Go drive from Verbatim (for some reason there's only 465 gb available), and I did format it. And it's connected! It should work fine!

Quite simply it's a pain! My Wii and 3DS work fine and use the same wireless connection! As long as downloading and updating doesn't go properly, I can't download games!! Can anyone help? Maybe there's a simple solution? I did send this question to Nintendo, but I would like to hear your opinion! And I might also post it on Miiverse, if that works!

Henmii

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DefHalan

2. Posted:

Henmii wrote:

Dear people,

Recently I bought a Wii u basic. Sadly, the device is very slow in the downloading department! Not only system-updates, but also software-updates! I also downloaded the Rayman app, wich took ages!

Anyway, there also seems to be a bug because of this! After some updates my Wii u did crash! This happened when starting up New super mario wii u and while playing the Rayman app. When this happens, my Gamepad screen shows the following text: Can't find the usb-drive!

I have a 500 gb Store and Go drive from Verbatim (for some reason there's only 465 gb available), and I did format it. And it's connected! It should work fine!

Quite simply it's a pain! My Wii and 3DS work fine and use the same wireless connection! As long as downloading and updating doesn't go properly, I can't download games!! Can anyone help? Maybe there's a simple solution? I did send this question to Nintendo, but I would like to hear your opinion! And I might also post it on Miiverse, if that works!

First off the fact of slow downloads. It isn't that weird of a thing for Wii U. I have noticed the Wii U uses a lot less bandwidth in general compared to my 360.

Second I don't think that hard drive is recommended. It looks like it is powered through the USB which Nintendo doesn't recommend.

Third the fact that you can only access 465 gb of your hard drive is partially due to A) the way they advertise memory for hard drives is not exact all hard drives have less space than advertised B) formatting the hard drive takes some space.

And fourth the fact that you are crashing could be because of the Hard Drive.

Here are some helpful links for you:
http://www.nintendo.com/consumer/systems/wiiu/en_na/system_ex...
http://www.nintendo.com/consumer/systems/wiiu/en_na/system_ex...

hope all this info helps!

Edited on by DefHalan

http://dudehugespeaks.tumblr.com/post/44243746261/nickels-dimes-and-quarters
http://www.penny-arcade.com/patv/episode/why-console-specs-dont-matter
http://www.gamasutra.com/view/news/200271/Video_Don_Daglow_on_nextgen_transition_traps_and_treasures.php

3DS Friend Code: 2621-2786-9784 | Nintendo Network ID: DefHalan

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CaPPa

3. Posted:

Your Harddrive isn't supported because it is USB powered. In order to use the drive you'll have to get a 'Y connector cable', which I believe spreads the power across 2 USB ports rather than 1. If you keep using the drive as is then it'll just keep crashing your Wii U and could eventually cause damage to the system.

465GB is the normal amount of useable space for that drive.

CaPPa

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SCAR392

4. Posted:

With everything internet related, try updating your router's firmware and make the settings as simple as possible.
The external HDD could be a problem, but try making sure your internet connection is working at 100%.

I can download and install 1GB in about 30 or so minutes on the Wii U. A 3-6GB file takes about 3-5 hours, and Lego City(20GB) took about 10 hours.
Hope this helps.

If your HDD is the problem, try transferring your data to another HDD through the Wii U data management to avoid having to redownload stuff, and losing your data.

EDIT: Also, like @CaPPa said, make sure you're using a y-cable to make sure your drive is working. USB 3.0 drives require it.

Edited on by SCAR392

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PloXyZeRO

5. Posted:

My Wii U also downloads much more slowly than the other devices in my house. My PS3 does too, but it's not as severe. I think PS3 has a cap of like 1.5 MB/sec or something in the US, but I'm not sure about the Wii U.

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Nintendo is rich while Detroit is bankrupt. They could use Detroit make a real Nintendo Land theme park.

3DS Friend Code: 3325-2132-3153 | Nintendo Network ID: PloXyZeRO | Twitter: ContraParadox

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SCAR392

6. Posted:

I've heard so many variances in internet speed. Sometimes it's your router. Sometimes it's your service.
I don't think I've ever reached a cap on any device I've ever used, but I only have 7mb/s max, and like 700kb upload.

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rjejr

7. Posted:

The Wii U DL I honestly believe is just slower on Nintendo's end. Watching Youtube videos it streams just fine but trying to DL anything of size from Nintendo like a game or demo takes longer than anything similar on my PS3.

As for WiFi - my Wii U wouldn't connect at all on the left side of my tv so I moved it to the right side - a smidgeon closer to the router - and now it works. You can also try changing the Wii U from laying down to standing up. I've read it works better standing up (vertically). Mine also works better if I slant it a bit so the side is facing the router rather than the front facing the router. I think it's a really finicky wi-fi antenna and chip in the Wii U.

rjejr

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SCAR392

8. Posted:

I think Nintendo just doesn't see much point in improving their download speeds, when the average person doesn't have over 10mb/s, and even more people don't have internet at all.

Most of the problems I hear can usually be fixed by updating the router or making the settings simpler. People like to mess with DMZ, port forwarding, etc, and sometimes it makes stuff worse, so I recommend leaving those settings alone.

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Henmii

9. Posted:

Thanks for all the info guys! I am a bit confused though: Those USB ports are for USB drives, right? So why doesn't it work then? It is a USB 3.0, but according to the package it fully supports USB 2.0!

Also putting the device upwards, I am thinking of it. But I don't have those Wii u stands (they only come with premium and it seems you can't get them seperately), so I should make something myself! Probably out of wood, or something.

Henmii

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SCAR392

10. Posted:

They sell the stand here in the U.S. and Canada:

http://store.nintendo.com/webapp/wcs/stores/servlet/ProductDi...

USB 3.0 requires more power than USB 2.0, which the Wii U has. I have no clue why it says they're backwards compatible out of the box. Every USB 3.0 HDD requires a y-cable to use 2 USB 2.0 ports in order to work, and obviously only 1 USB 3.0 port to work.

They don't tell you that on the box, but that's how it is on any device with only USB 2.0 ports.

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Henmii

11. Posted:

Yeah, that's the stand I was talking about! I hope I can also get it somewhere in Holland (I am Dutch)!

So If I buy a y-cable everything should be fine! Is that safe enough? Won't anything go down in flames?

I really don't feel like buying a new, suitable drive! I did pay 50 Euro for it! I want to use it!

Edited on by Henmii

Henmii

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SCAR392

12. Posted:

Your HDD should work if you use this cable: http://www.amazon.co.uk/Micro-Cable-Mobile-Drive-Black/dp/B00...

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HisSvt2

13. Posted:

Henmii wrote:

Yeah, that's the stand I was talking about! I hope I can also get it somewhere in Holland (I am Dutch)!

So If I buy a y-cable everything should be fine! Is that safe enough? Won't anything go down in flames?

I really don't feel like buying a new, suitable drive! I did pay 50 Euro for it! I want to use it!

I use a powered USB hub I found the y-cable by itself to be not so reliable. Powered hubs are cheap. Of just spring for a full size self powered 3.5 inch external unit. 3.5 drives are faster than their 2.5 counterparts anyway.

HisSvt2

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Henmii

14. Posted:

There isn't a single shop that sells such a cable, except for online-shops! I am not keen on buying it via a web-shop. Is it also possible to connect the usb cable to a ac-adapter, and a second usb cable to the Wii u? I saw some usb ac adapters that have 2 usb ports!

And yeah, a usb hub with ac adapter may be a option! Not a fan of the extra cables, but if it works it works! And it seems ac adapters with usb ports and usb hubs with ac adapters are available at different shops, at 15 Euro!

Edited on by Henmii

Henmii

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SCAR392

15. Posted:

@Henmii
A USB hub should work, but those are usually more expensive than that cable.
If you're going to buy a USB hub, you still have to make sure it's able to power USB 3.0 devices, otherwise you'll have the same results.

I use a y-cable exactly like the one I linked you to, so I can confirm it works.

EDIT: Here's some reviews from Amazon U.S. Notice how alot of the reviews specifically mention Wii U as the device they're using it for. http://www.amazon.com/eForCity-dual-Micro-B-Cable-Black/produ...

Edited on by SCAR392

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johnvboy

16. Posted:

I have a 50Mbps download speed and on my computer it takes around 3 mins to download 1gb of data,on my Wii U it tales around 12 mins,so obviously the Wii U is using less bandwith.

But the download speed you get is not always dictated by your broadbands speed,certain sites servers even on the internet can reduce the speed,of course you can get round this with a download manager on a P.C.

Edited on by johnvboy

" Never argue with an idiot,all they will do is bring you down to their level and beat you with experience"

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johnvboy

17. Posted:

On the subject of HDD's,Nintendo recommend the mains powered type rather than the USB ones as they are far more stable.

The Wii U you have to remember produces very little power in terms of Watt's,so while some USB HDD's will draw less power than others you can never guarantee the single USB type will work.

The Y connector basically uses one USB for it's data connection and another USB connection for it's power so it will work pretty much like an AC adaptor powered one,the only issue with the USB Y connector method is it's using up both of your USB connections on The back of your Wii U,so if in the future Nintendo let you connect two HDD's then you would not be able to do it.

All things considered I think the powered HDD's are a better method.

" Never argue with an idiot,all they will do is bring you down to their level and beat you with experience"

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SCAR392

18. Posted:

@johnvboy
You can already use 2 USB ext. HDDs, but it's only to transfer data.

I had an A/C powered USB 3.0 drive prior to the one I have now, and using a USB powered drive with a y-cable seems to work better than the outlet powered one.

I know it can vary from drive to drive, but I've had different results.

EDIT: Also, the y-cable uses both the plugs for power, and one for data transfer, I think.

Edited on by SCAR392

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johnvboy

19. Posted:

SCAR392 wrote:

@johnvboy
You can already use 2 USB ext. HDDs, but it's only to transfer data.

I had an A/C powered USB 3.0 drive prior to the one I have now, and using a USB powered drive with a y-cable seems to work better than the outlet powered one.

I know it can vary from drive to drive, but I've had different results.

EDIT: Also, the y-cable uses both the plugs for power, and one for data transfer, I think.

I am aware of the transfer feature,I was thinking of Nintendo letting you use two drives at once for storage.

" Never argue with an idiot,all they will do is bring you down to their level and beat you with experience"

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SCAR392

20. Posted:

@johnvboy
It's probably possible, but you wouldn't really need more than 2TB, anyway.

They figure you'll use a single 2TB HDD, vs. 2 500GB or 1TB drives.
2TB is alot of memory for a game console.

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