Wii U Forum

Topic: Wii U Game Pad keeps losing connection

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Docdoom

1. Posted: Thu 3rd Jan 2013 02:56 GMT

The wii u pad keeps losing its connection to the console. I went through all the checks....rebooted, synced again, was very close, calibrated, etc...
Called Nintendo and they said I have to mail them the console and pad to investigate.
The first few days it worked perfect.

I have not found many people with this problem, but if anyone has a solution I missed I would be very thankful.

Docdoom

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DudeSean

2. Posted: Thu 3rd Jan 2013 03:01 GMT

How far away from the Wii U are you?
How many wireless devices do you have in the room?
Is there anything between you and the Wii U?

DudeSean

Nintendo Network ID: DudeSean

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Docdoom

3. Posted: Thu 3rd Jan 2013 03:05 GMT

We are as close as 3 ft from the console and still happens.

No wireless devices in room.

Nothing in front of us.

Does the pad communicate to the console via Bluetooth or over wireless router?

Docdoom

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nobyer

4. Posted: Thu 3rd Jan 2013 04:09 GMT

I suppose if resyncing would do someting or is possible custoservice would have said. if you can do it (i'm not checking cuz mine works fine) might be worth a try?

Edited on Thu 3rd January, 2013 @ 04:11 by nobyer

nobyer

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Docdoom

5. Posted: Fri 4th Jan 2013 05:41 GMT

Well I packaged the console and pad, which is now n route to Nintendo. We shall see.

Docdoom

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DudeSean

6. Posted: Fri 4th Jan 2013 05:54 GMT

Well, I'm sure it will be working fine when you get it back.

DudeSean

Nintendo Network ID: DudeSean

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Docdoom

7. Posted: Fri 4th Jan 2013 06:01 GMT

I am keeping the faith :)

Docdoom