Topic: Wii U Chat error

I call my friend on Wii U chat and I get an error code (i don't know it now ill chat with him again and post it later) I've typed it into Nintendo support and it said there's matchmaking issue and a firewall or something may be blocking it, I turned off the firewall on his router and tried again and it still gave the error, tried manually inputting IP address and dns on both our wii Us and that didnt work, tried making the Wii U dmz (not 100% sure I did it right though cause I entered the Wii U ip and it completely disconnected the Wii U) so I'm not sure what's up when I close the error it says the user has disconnected, or logged off anyone know whats up?

Situation: This error code typically indicates an issue communicating and matchmaking with other players. This is often caused by network firewalls blocking necessary network traffic. This can be caused by your network, or the network of the person you are connecting with. If these steps do not resolve your connection issue, have your friend try them as well. What to do: Power cycle your home network. If you have been able to connect with others before, and this issue only recently started, power cycling your network may allow you to connect with others again. [How to] Check our network status information. Review our Network Status page and ensure there are no service notifications related to Wii U matchmaking services. Ensure your Wii U is connected online and try again. Test your Wii U consoles Internet connection by performing a connection test. If the connection test fails, use the error code provided to troubleshoot your Wii U consoles Internet connection. Manually enter your network IP address and DNS information. Manually entering your network information into the Wii U console's Internet settings may help you resolve this matchmaking issue. [How to] Place the Wii U into your router's DMZ (demilitarized zone)*. Placing the Wii U in your router's DMZ will allow it to bypass your router's firewall and allow you to connect with others. [How to] *While Nintendo provides this information for our consumers' use, it is up to each consumer to determine what security needs they have for their own networks, and to decide how best to configure their network settings to meet those needs. Still Not Resolved: If the above steps did not resolve the issue, and you continue to experience problems, please click the button below to see which options are available to contact us for further assistance. I hope this helps you out.

MadAussie recommends you delete your internet connection settings from the WiiU system settings and run through the connection test + setup again

Okay ill try tomorrow, should I manually input the ip adress and DNS or no?

Try letting the WiiU pickup the automatic settings first and if that doesn't work delete the settings and try manual input... All I had to do was the automatic setup when I first started the consoles initial setup and my WiiU hasn't had any freezing issues or slow download/install problems and I have used the video chat 6 times with one of my aussie mates (with stupid wang head drawings ) and everytime connected perfect.

Okay so tried automatic and manual on both the wii U's and it still gives me the error and says my friend has disconnected, ive tried everything on that list but maybe not the DMZ, we play online games together most of the time ,sometimes ill get the same matchmaking error though, so im not sure why wii U chat doesnt work, im pretty sure its his wii U though because i can play online games without it disconnecting, the only diffference is his wifi is WPA/WPA2 password encrypted would changing his to WEP maybe solve the issue? (mines WEP) we've gotten wii U chat to work two out of like 20 times

Yeah it does say in that list that the other user could be the issue have you tried video chat with other users besides the friend you're having the problem with. That will be the deciding factor if its your system or not.

Internet companies are tring to push WPA2 on people, but Wii games can only use WEP, so I have mine on WEP. WPA2 is more secure supposedly... Your router may need to be updated. I've had games literally stop working one day to the next for no apparent reason, but updating has always solved my gaming issues when it comes to Nintendo systems. Xbox 360 and PS3 consoles are more friendly torwards your setup, because they are setup more like PC, but have overall network failures because of the servers.

I havent tried wii u chat with others yet ill try today when i bring my wii U to my other friends house and try again at mine, then well try finding someone, and ya mines set to wep but his isnt so if its his ill try changing his security to wep, ill post how that goes after

I figured it out, the one thing I didn't try.... Making my wii U dmz it did the trick thanks for the help!

Good stuff now enjoy drawing those wangs on your friends head

@SCAR392
The Wii did support WPA it was the original DS that didn't. It's incredibly insecure and can be broken in seconds and isn't even an option in a large number of newer routers. Probably not a good idea to use it.... although if I was out wardriving I'd just find the nearest unsecured one rather than bothering with WEP