I never sent anything into Nintendo before. Do I have to get my own box to send it in? Or will they send one? The guy didn't really tell me, and I assumed they would be in the instructions because he said he'd send instructions to my email but those don't say neither. He also says if worse comes to worse they have the ability to transfer everything on my Wii U, including my Nintendo Network ID to a new Wii U. I hope he knows what he's talking about... love my username, lol.

How is your Wii U broken all ready. Am pretty sure you got to get your own box put in there along with a repair number. Then send it off to where ever they told you to.

It's not broken.

When dealing with 3DS repairs, they dealt with the label/postage, but I had to provide the box it would be shipped in. Don't use the box the system came in, as it is not designed for such transfers (plus I like to keep mine in good shape for years to come).

Can I tell Nintendo I want to cancel the repair? The guy kinda pressured me into it, lol can't say how but it just sort of happened. I'd like to just wait for the update as I don't think there is anything wrong with my Wii U's hardware.

If I remember correctly, in order to cancel your repair that hasn't been sent off yet, simply do not send it off. They give a limited time for you to get your stuff together, and then cancel it for you if the barcode on the label isn't scanned within the time. I might be wrong though. Can anyone confirm that?

Why are you sending it in?

Told him how it locked up in 3 different games. Nintendo Land, Assassin's Creed III, and Black Ops 2 and instead of telling me to wait for an update he said "you're past that point then, you should send it in for repairs." his idea, not mine, I even asked him if I really should. But I asked if worse came to worse if my stuff would be transfered and he said yes.. so fingers crossed.

I think your Wii U broke, due to how many Wii U thread you made.

Soooo. XD Not like I'm making farce topics just to get ranks and stuff, since these forums don't have that, I just like discussing. Wish you could PM on Nintendo Life though. And my Wii U didn't break lol

Is your system connected to the Internet? Disabling Internet settings when they are not in use (I.E. playing single player) helps stability a lot. It's annoying that you need to keep turning it off, but until/unless Nintendo release a patch for these system lock outs/crashes, it's pretty much the only guarunteed bandaid. Apparently setting Miiverse options to English Only also helps.

So far I've had one lock up, when I accessed the home menu whilst online with Assassin's Creed III.
Considering it seems to be a pretty common thing with a lot of people, I'd recommend just not sending it in and hopefully Nintendo will get on top of the issue sooner rather than later.
If it keeps happening all the time though, then that's a bit different.
Give it a while longer, I'd say.

if you want to cancel the repair, call them.
if you decide you want to set up a repair again, call them.
if you pull your Wii U off its shelf by the AC cord OR spill any kind of drink onto your gamepad and it still works, thank your lucky stars.

hopefully that's this and your next couple topics answered. if you've still got butterflies about anything regarding your new system, please feel free to use the main Wii U US launch thread. enjoy! :3