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Topic: My Wii U gamepads touchscreen is not picking up any inputs has anyone had this issue and are Nintendo able to fix it?

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Jazzer94

Turned on my Wii U today to play some Pikmin 3 and realized that the touchscreen on the gamepad no longer functions, it won't pick up inputs however all the buttons still work and there is no damage to the actual gamepad I've never dropped it. I was wondering if anyone has had this issue and are Nintendo able to fix it.

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Azooooz

Try this: Go to the system settings, then choose the Wii U Gamepad menu, then choose the input calibration.

Making promise is easy. The hard part is keeping it.

Switch Friend Code: SW-3533-1743-6611 | 3DS Friend Code: 5069-3944-7877 | My Nintendo: azooooz | Nintendo Network ID: desert_king_Q8

Jazzer94

@Azooooz First thing I tried the touchscreen is just completely unresponsive the remote control function doesn't work either.

PSN: mangaJman
SSBB FC: 1204-1132-2888
My YouTube
The Jazzloggery
Once you see you can never unsee

3DS Friend Code: 5155-3100-6367 | Nintendo Network ID: Justinius94

Azooooz

Try switching it off and on again.

Making promise is easy. The hard part is keeping it.

Switch Friend Code: SW-3533-1743-6611 | 3DS Friend Code: 5069-3944-7877 | My Nintendo: azooooz | Nintendo Network ID: desert_king_Q8

Jazzer94

@Azooooz I'm running the battery out and then charge it to see if that does something if not I'll send it to Nintendo for repair, just annoyed because SM3DW will probably arrive before its fixed.

PSN: mangaJman
SSBB FC: 1204-1132-2888
My YouTube
The Jazzloggery
Once you see you can never unsee

3DS Friend Code: 5155-3100-6367 | Nintendo Network ID: Justinius94

JoyBoy

I have had something similar. My touchscreen also didn't respond. I couldn't enter the main wii u menu, I think.

Anyhow I send it in together with the wii u itself and got it back within 3/4 days. I recieved a new gamepad, so I think they didn't bother trying to fix it.

SW-7849-9887-2074

3DS Friend Code: 3754-7789-7523 | Nintendo Network ID: Longforgotten

JoyBoy

No exactly, just the main thing and the gamepad.

Well I also had to send in a guarantee voucher ofcourse. Hope you will get it back soon.

Edited on by JoyBoy

SW-7849-9887-2074

3DS Friend Code: 3754-7789-7523 | Nintendo Network ID: Longforgotten

rjejr

I had the exact same problem - everything worked except the touchscreen. I took out the battery - it really does seem tiny in that large space - and put it back in but that didn't help. Checked around on the web and apparently that 1-touch screen can get a crumb or something stuck somewhere on it which sort of disables the screen. In my case I had a teeny-tiny speck stuck under my screen protector. So if you have a screen protector take that off first and retry the Gamepad - probably want to turn the system off while you remove the screen protector. Also look around the edges of the screen to look for anything tiny thta might be wedged in there. Hope you get it working, drove me crazy for hours.

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