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Topic: Just to let you guys know

Posts 1 to 20 of 45

DePapier

Dear [DePapier],

Thank you for contacting Nintendo.

It is recommended that if you should ever experience a fault with your console(s), that you book them in for repair with us, so that your online purchases (and save data) is retained.

If you were to dispose of any console when purchasing a replacement for instance, you will lose your online purchases, as these are tied to the console they were purchased from.

Thank you for your email, should you need further assistance please do not hesitate to contact us.

Kind regards,

Peter Panayiotis,

Nintendo UK
Tel: 0845 6050 247
Fax: 0203 166 4136
Email: customer-support@nintendo.co.uk

Edited on by DePapier

dumedum

Well I was close, I mentioned the repairs bit.

"Dubs Goes to Washington: The Video Game".

Nintendo Network ID: Del_Piero_Mamba

DePapier

I'm not really here for a debate this time, but much so people know what to do when they have issues with their Nintendo platforms.

But yeah, I'm also posting this here in an attempt to stop the misinformation.

Tim_Slim

Peter, your name is awesome

Tim_Slim

Tim_Slim

I hope he gets to see this thread

Edited on by Tim_Slim

Tim_Slim

DualWielding

its funny how carefully they say "dispose" forget to mention the part where if your console is lost or stolen you lost not only all your games but also any money you may have added to your account..... I'm worried Nintendo may not even be thinking about ever implementing an account system, if they were why keep it under wraps, they must know that even announcing that an account system is in the works would increase digital sales

PSN: Fertheseeker

DELETE_ACCOUNT

Thank you for DePapier for taking the time to show the counterpoint to the negative alarmists. There aren't enough people like you on the internet!!!

If people are concerned, They've never dealt with Nintendo customer support. Nintendo's level of support is one reason why I am a fan of the company AND their product.

DELETE_ACCOUNT

Lzeon

I need to sticky this thread to stop the daily "Oh noes, my system is broken. What do I do?" threads

Nintendo Life Community Administrator

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My Splatloggery

Nintendo Network ID: LzWinky

theblackdragon

@lz: no you don't, lol — this is the same thing we've always been told: 'have it repaired, don't return it or you'll lose everything'. If people haven't been listening yet, they're probably not gonna start now.

BEST THREAD EVER
future of NL >:3
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[16:44] LztheBlehBird: James doesn't know the rules? For shame!!!
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Nintendo Network ID: gentlemen_cat | Twitter:

theblackdragon

@Metaknight_3Raw: if it's stolen, you're poop-outta-luck unless you filed a police report.

BEST THREAD EVER
future of NL >:3
[16:43] James: I should learn these site rules more clearly
[16:44] LztheBlehBird: James doesn't know the rules? For shame!!!
[16:44] Vintage: We have rules?
[16:44] Reala: don't expose the staff to sunlight, don't get them wet and don't feed them after midnight

Nintendo Network ID: gentlemen_cat | Twitter:

DePapier

theblackdragon wrote:

@Metaknight_3Raw: if it's stolen, you're poop-outta-luck unless you filed a police report.

Have you just TBD'ed yourself?

ferthepoet wrote:

its funny how carefully they say "dispose" forget to mention the part where if your console is lost or stolen you lost not only all your games but also any money you may have added to your account..... I'm worried Nintendo may not even be thinking about ever implementing an account system, if they were why keep it under wraps, they must know that even announcing that an account system is in the works would increase digital sales

They are working on it:
http://nintendoeverything.com/nintendo-to-let-users-purchase-...

“By the end of the year, we will launch a system where you can purchase (content) from your computer or smartphone through strict account management.

That's their opportunity to revamp their account system; you know Nintendo doesn't necessarily upgrade unless they have their own reason to do so.

Edited on by DePapier

theblackdragon

sigh, i'd love even 'strict' account management over this no-account-management limbo we're in now. i hope they really do release it by the end of the year! :3

BEST THREAD EVER
future of NL >:3
[16:43] James: I should learn these site rules more clearly
[16:44] LztheBlehBird: James doesn't know the rules? For shame!!!
[16:44] Vintage: We have rules?
[16:44] Reala: don't expose the staff to sunlight, don't get them wet and don't feed them after midnight

Nintendo Network ID: gentlemen_cat | Twitter:

Metaknight_3Raw

theblackdragon wrote:

@Metaknight_3Raw: if it's stolen, you're poop-outta-luck unless you filed a police report.

I guess that's better than not being able to get it back at all but still...

DePapier wrote:

http://nintendoeverything.com/nintendo-to-let-users-purchase-...

“By the end of the year, we will launch a system where you can purchase (content) from your computer or smartphone through strict account management.

That's their opportunity to revamp their account system; you know Nintendo doesn't necessarily upgrade unless they have their own reason to do so.

I'm gonna hold back on getting excited just in case it's not the "purchases tied to account" system that I'm hoping for but something else. Nintendo has let me down in this way too many times before

Metaknight_3Raw

Metaknight_3Raw

DePapier wrote:

@Metaknight_3Raw I actually wouldn't be surprised if they come up with something even better than what PS and XBox are thought to deliver.

I'd like that and I really hope it happens.

Metaknight_3Raw

DualWielding

DePapier wrote:

@Metaknight_3Raw I actually wouldn't be surprised if they come up with something even better than what PS and XBox are thought to deliver.

That'll be great for them that's exactly what they need to do, not just match the competition but one up them

PSN: Fertheseeker

banacheck

It is recommended that if you should ever experience a fault with your console(s), that you book them in for repair with us, so that your online purchases (and save data) is retained.

I don't think it's a free service, so how much? & what if you've still got warrant or bought a 2 year warrant?

banacheck

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