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Topic: Bought a wii u at target today, associate didnt know what it was

Posts 41 to 60 of 62

parkerjames

CaviarMeths wrote:

If you're making an investment that's a large slice of your disposable income, RESEARCH IT! Don't trust the $8/hr teenager at Wal*Mart to know what he's selling. No offense to the teenager, of course, but he's there for beer money and gets about 2 shifts of on-the-job training before getting tossed to the wolves. It's not "their job" to know the product. It's their job to know where it is and have the upper body strength to carry it for you.

Look up all of the relevant information online and make an informed decision. It's really not that difficult to look up all relevant information on any product. Heck, ask anyone that's worked in an IT job, half of their job is Googling whatever problem the client is having. Finding information on the internet is incredibly easy (pro-tip: you can usually save yourself and IT some time if you Google your problem before contacting them, because that's the first thing they do and it solves the vast majority of problems).

If consumers were just more conscious of what they were buying, there would be none of this problem.

I completely agree here, I don't expect much of anything from workers at these retailers and I always do research before buying. I didn't go in to target for advice on the Wii U, I just came in to buy one. What caught my attention was the fact she previously owned a Wii but didn't know what a Wii U was. This would imply her being a "casual" gamer (most gamers know what a Wii U is at this point). And since she is a "casual" gamer but doesn't know what a Wii U is implies Nintendo is doing a poor job at marketing to the exact audience they are still trying to market to. They aren't getting the same point across as they did with the Wii. (which by the way is fine with me, I felt a little alienated as a Nintendo fan during the Wii era)

parkerjames

parkerjames

Tritonus wrote:

parkerjames wrote:

Lady at target said she wasn't familiar with the Wii u...she didn't know what the difference was between the red Wii ( Wii Mini) and the Wii U. She said she has a Wii but its all dusty and doesn't play it anymore. I explained to her what the Wii U was and even gave her the whole "Wii 2" terminology. She then asked me if it was portable....so she clearly still didn't have a clue. I always read things about Nintendo not doing a good job in advertising but experiencing it in person was kind of a trip...its too bad really.. anyways, just thought I'd share.

But in other news... How are you enjoying your brand new Wii U?

I haven't had a chance to set it up yet!...I'll have to wait after I get off work. Very excited though!

parkerjames

CanisWolfred

Spoony wrote:

@WingedSnagret I just noticed your Avian fact of the week. That's awesome.

Indeed. Thanks to that, I learned about the Haast's Eagle, the only possible predator of the Moa besides People. And honestly, I'm more surprised that the birds didn't decide to start eating people, since it would've been as big as people were back then.

I am the Wolf...Red
Backloggery | DeviantArt
Wolfrun?

Snagrio

CanisWolfred wrote:

Spoony wrote:

@WingedSnagret I just noticed your Avian fact of the week. That's awesome.

Indeed. Thanks to that, I learned about the Haast's Eagle, the only possible predator of the Moa besides People. And honestly, I'm more surprised that the birds didn't decide to start eating people, since it would've been as big as people were back then.

Moas weren't predatory, so they didn't eat meat like the terror birds of the Americas.

Also funny considering it's practically avian fact of the month by this point since I keep forgetting to update it.

Snagrio

3DS Friend Code: 4081-5821-0404 | Nintendo Network ID: WingedFish64

Tritonus

parkerjames wrote:

Tritonus wrote:

parkerjames wrote:

Lady at target said she wasn't familiar with the Wii u...she didn't know what the difference was between the red Wii ( Wii Mini) and the Wii U. She said she has a Wii but its all dusty and doesn't play it anymore. I explained to her what the Wii U was and even gave her the whole "Wii 2" terminology. She then asked me if it was portable....so she clearly still didn't have a clue. I always read things about Nintendo not doing a good job in advertising but experiencing it in person was kind of a trip...its too bad really.. anyways, just thought I'd share.

But in other news... How are you enjoying your brand new Wii U?

I haven't had a chance to set it up yet!...I'll have to wait after I get off work. Very excited though!

What games did you get? Haha, I dunno why I'm so excited for you, I guess I just really love the console myself. Hope you like it!

Edited on by Tritonus

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parkerjames

Just have the console so far...I'm going to pick up SM3DW , Injustice gods among us and probably Nintendo land next week. Mainly looking for multiplayer games right now, any suggestions?

parkerjames

CanisWolfred

WingedSnagret wrote:

CanisWolfred wrote:

Spoony wrote:

@WingedSnagret I just noticed your Avian fact of the week. That's awesome.

Indeed. Thanks to that, I learned about the Haast's Eagle, the only possible predator of the Moa besides People. And honestly, I'm more surprised that the birds didn't decide to start eating people, since it would've been as big as people were back then.

Moas weren't predatory, so they didn't eat meat like the terror birds of the Americas.

Also funny considering it's practically avian fact of the month by this point since I keep forgetting to update it.

I meant the Eagles. Seriously, they're estimated to have gotten as big as over 4ft. O_O

I am the Wolf...Red
Backloggery | DeviantArt
Wolfrun?

Snagrio

CanisWolfred wrote:

WingedSnagret wrote:

CanisWolfred wrote:

Spoony wrote:

@WingedSnagret I just noticed your Avian fact of the week. That's awesome.

Indeed. Thanks to that, I learned about the Haast's Eagle, the only possible predator of the Moa besides People. And honestly, I'm more surprised that the birds didn't decide to start eating people, since it would've been as big as people were back then.

Moas weren't predatory, so they didn't eat meat like the terror birds of the Americas.

Also funny considering it's practically avian fact of the month by this point since I keep forgetting to update it.

I meant the Eagles. Seriously, they're estimated to have gotten as big as over 4ft. O_O

Ah. Some have speculated that they may have in fact taken humans on occasion, but no evidence has been found iirc. If true then I imagine many had fallen from vengeful people afterwards.

New Zealand had (and still has) some pretty bizarre avian lifeforms when you think about it. Even today there are carnivorous parrots called Kias that are infamous for killing sick sheep and destroying automobiles.

Snagrio

3DS Friend Code: 4081-5821-0404 | Nintendo Network ID: WingedFish64

skywake

supermario182 wrote:

maybe they need sticker and pamphlets for the stores. Wii U, The Next Generation of Wii, A Whole New Console!

Pretty sure they do this already or at least they do here in Australia. They even have little checkboxes in club Nintendo surveys for them. I just ignore them, I don't think I've ever actually bothered to read them and I don't think anyone else does either. They just sit there. When asked in the surveys I just say "Independent News and Review sites".

So maybe I'm the reason why they're not advertising? I use every Club Nintendo survey trying to tell them to stop bothering because it's not effective.

Some playlists: Top All Time Songs, Top Last Year
"Don't stir the pot" is a nice way of saying "they're too dumb to reason with"

Tritonus

skywake wrote:

supermario182 wrote:

maybe they need sticker and pamphlets for the stores. Wii U, The Next Generation of Wii, A Whole New Console!

Pretty sure they do this already or at least they do here in Australia. They even have little checkboxes in club Nintendo surveys for them. I just ignore them, I don't think I've ever actually bothered to read them and I don't think anyone else does either. They just sit there. When asked in the surveys I just say "Independent News and Review sites".

So maybe I'm the reason why they're not advertising? I use every Club Nintendo survey trying to tell them to stop bothering because it's not effective.

Start telling them otherwise!

Infinite Crisis (DC Comics MOBA) Beta Invite:

https://www.infinitecrisis.com/en/account/registration?utm_source=86b226d9-cf09-e311-a320-bc305b234d58&utm_medium=link&utm_campaign=IC_RAF

MAB

Tritonus wrote:

skywake wrote:

supermario182 wrote:

maybe they need sticker and pamphlets for the stores. Wii U, The Next Generation of Wii, A Whole New Console!

Pretty sure they do this already or at least they do here in Australia. They even have little checkboxes in club Nintendo surveys for them. I just ignore them, I don't think I've ever actually bothered to read them and I don't think anyone else does either. They just sit there. When asked in the surveys I just say "Independent News and Review sites".

So maybe I'm the reason why they're not advertising? I use every Club Nintendo survey trying to tell them to stop bothering because it's not effective.

Start telling them otherwise!

But it's not Nintendos next gen system, it's their current gen... Also Australian publications still refer to the PSONE as the next gen when it's really MicroSony's current gen now

MAB

Jaz007

The_Fox wrote:

CanisWolfred wrote:

She could've been new and not much of a gamer. Or not normally part of the electronic department? Really, I can think of plenty of scenarios where this could happen and not be much of anyone's fault.

Pretty much what I was thinking.

Jaz007

bubble_bear

The Wii U is seriously like the Kellam (Fire Emblem joke) of Nintendo systems. I've had to literally put the gamepad in my friends' hands in order for them to first acknowledge that it existed because they had no clue, and then explain to them what it does. I have a friend who named his child "GANON" for pete's sake and he didn't even know it was out. It's nuts. Anytime I see any video game art exhibitions or video game related street art it's always Nintendo characters or franchises - Mario is pretty much solidified in the consciousness of the mainstream public, and yet people don't know what the hell Nintendo's new system is.

In my opinion they are marketing to the wrong people.

Nintendo marketed the Wii U as more of a gamer's system at launch, but... Wii Fit U? Wii Party U? Wii Sports Club? The fact that these were first year priorities over say Metroid or Star Fox or Fire Emblem U, etc. paints a different story. They instead seem determined to corral the casual gamer once again, but the casual gamer loves their iPad now... and the never-ending dirt cheap games that it spews out. Give the casual stuff a rest Nintendo! Those people are fickle, and simply don't care or know enough to follow you into the next generation of games.

The continued longevity and success of Nintendo's franchises is an amazing feat, but they didn't do it alone. They amassed a huge following of people along the way that are loyal to their products not because it's fun to "waggle" or exercise in your living room, but because of the great games and the amazing experiences therein. Snap out of it Ninty! You have a faithful audience... give us something to be excited about!

Edited on by bubble_bear

bubble_bear

Howard24U

I laughed when I first read this article. It's just sad how much of a failure Nintendo's marketing efforts are.

I don't know how to post pictures in these forums but apparently Walmart doesn't know what a Wii U is either. Go to their website and search for "Wii U Bundle" and look what it says right beneath the search bar "Did you mean..."

http://www.walmart.com/search/search-ng.do?search_query=wii+u...

Howard24U

Contrite

Meh. In my experience most sales people in electronics stores are frequently quite clueless.

Like for instance, just a while ago my router broke down, and I had to get a new one. So I walked into the store and looked around for the routers. Couldn't find 'em. So eventually a guy came up and asked if I needed any help. Said I needed a new router, he showed them to me, and asked if I needed it for anything specific.

So he asked if I needed it to be long range, I plainly said No, as I live in a flat.

Afterwards he preceded to recommend one to me and mentioned some mumbojumbo about plug-and-play, and I said I'd look at them for a bit first before deciding. Lo and behold; the one he had recommended was expensive, mediocre in most things, but it had one specific feature, it was long range.

Then I found one at one third of the price which was better for my situation.

That said, Nintendo could definitively have done a lot more regarding the Wii U.

Contrite

ACK

Don't ever expect anyone to know anything. Everything will make sense then.

ACK

Twitter:

Deathgaze

Almost every video game shop I go to in the country I live is littered with signs stating such things as: "The Wii U is a brand new system and not a controller for the Nintendo Wii.". Entirely Nintendo's fault. They've made next to no effort to get the word out.

Deathgaze

Nintendo Network ID: Deathgaze

Snagrio

It's pretty obvious that Nintendo thought keeping the Wii name would help it sell more and recapture the casuals. And both factors backfired horrendously. The name just made the general public confused, and the casuals are all but gone by now, and even the few that are left think the new system is an add-on.

The worst of it all is that Nintendo themselves has done absolutely nothing to market the system effectively even after the fact. I'm sounding like a broken record...

Edited on by Snagrio

Snagrio

3DS Friend Code: 4081-5821-0404 | Nintendo Network ID: WingedFish64

moomoo

Why do people think that the name is the problem? That doesn't make any sense to me.

If there was a ton compelling software for the Wii U, then people would buy Wii U games for their Wii and then later figure out that their newly bought game does not work on their Wii. If they care that much, they'll probably just buy the Wii U. That's for the people that are impulse buyers.

Most people don't impulse buy a $300 system. They do some semblance of research, since that's a pretty good chunk of change. If there aren't enough compelling games (to that specific person) or compelling features (to that person), then they won't buy it. End of story.

Names don't make a system fall. It's the games and the way they're advertised.

Edited on by moomoo

Best thread ever
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