Wii U Forum

Topic: Bought a wii u at target today, associate didnt know what it was

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Tritonus

21. Posted:

Lan wrote:

Mk_II wrote:

You want good advice, you go to a specialist shop.

Reading though this thread proves that wrong

If you want good advice (as in facts), go to the internet :)

Frankly, I've lost all faith in physical retail stores. I was in a computer / electronics specialty shop the other day to get a USB Y cable I could use for the Wii U. 1. They didn't have any Y-cables. 2. The clerk had no idea what a Y-cable was.

It's a totally standard thing for crying out loud! Some HDD and SSD's even come with the damn thing.

Costs 5 euros on amazon.

Time and time again, I've learned my lesson just to order the damn thing on Amazon.

Edited on by Tritonus

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Wolfgabe

22. Posted:

So people assume Nintendo is doing a poor job simply because a store sales rep is too ignorant to actually do research on the product he or she is selling

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ultraraichu

23. Posted:

Keep in mind most people that work in those area knows either knows what interest them or what others tell them.

I learn that from a friend of a friend who works at target tho can explain the quantity of thread counts and the latest music but don't know the difference between 120hz tv and a 240hz one. Spoilers, it make the tv brighter and more clear.

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Cia

24. Posted:

This is not entirely related to this thread, but i bought one too today! All i can say is that i'm dumbfounded how good it actually is. It's a huge step forward from the Wii, and a lot better console overall than my PS3. Here's a list of too commonly heard points that are untrue and could affect to someone's decision to buy it:
1st claim: The Game pad feels cheap. Truth: It's the best controller i've tried. It feels high quality in every aspect, and is very comfortable to hold.
2nd claim: The battery in Game pad doesn't last long. Truth: Might be true, but it isn't a problem since the recharging cable is rather long and light. I didn't even notice it while playing. If the battery ends after 5 hours, just attach the cable.
3:rd claim: Online capabilities are worse than the competition (ps3 and xbox 360 in this case). Truth: It's a lie. Wii U online feels superb and way more fun.
4th claim (sigh): Graphics are subpar compared to xboxone and ps4. Truth: In my opinion, Super Mario 3d World looks just as good if not better than anything in other consoles, and also runs faster (60 fps 1080p.)

Edit: For my tastes, it's also gonna have easily the best software lineup coming. (Actually, it already has the best lineup of next generation consoles).

Edited on by Cia

Cia

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6ch6ris6

25. Posted:

i dont think it is nintendos fault.
just because someone works in a store where (besides other things) videogames and systems are sold, it doesnt mean they know what they are doing.

people are stupid

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eviLaTtenDant

26. Posted:

At least she admitted that she doesn't know anything about it. I don't think i can count the times i've instead been told something totally wrong in an electronics store.

@Faron">@Faron wrote:

2nd claim: The battery in Game pad doesn't last long. Truth: Might be true, but it isn't a problem since the recharging cable is rather long and light. I didn't even notice it while playing. If the battery ends after 5 hours, just attach the cable.

It depends on what games you're playing though. When i'm aiming with the GamePad it feels much better without the cable attached.

Edited on by eviLaTtenDant

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supermario182

27. Posted:

maybe they need sticker and pamphlets for the stores. Wii U, The Next Generation of Wii, A Whole New Console!

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Gioku

28. Posted:

I always cringe a little when reading these threads, but then I realize that I can recognize and name (and probably tell you a bit about) tons of different game consoles, but I can't tell the difference between any two smart phones or tablets (except maybe for the operating system they use), so it all has to do with interest areas... the average consumer might not read as much about or play as many video games as I do...

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WaLzgi

29. Posted:

SkywardLink98 wrote:

If the people selling the thing for you don't know what they're selling, you know you've done a pretty crappy job advertising it.

Or the store employees are doing a pretty crappy job knowing what they are selling

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CanisWolfred

30. Posted:

She could've been new and not much of a gamer. Or not normally part of the electronic department? Really, I can think of plenty of scenarios where this could happen and not be much of anyone's fault.

Doesn't talk about games.

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Morphbug

31. Posted:

When I asked for a 2DS to the girl at the electronics section on a Target here in Arizona she said:

"Two reds, two blues or one of each color?"

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eviLaTtenDant

32. Posted:

@CanisWolfred">@CanisWolfred wrote:

She could've been new and not much of a gamer. Or not normally part of the electronic department? Really, I can think of plenty of scenarios where this could happen and not be much of anyone's fault.

It's good to read some humane words here for a change. :)

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WaLzgi

33. Posted:

CanisWolfred wrote:

She could've been new and not much of a gamer. Or not normally part of the electronic department? Really, I can think of plenty of scenarios where this could happen and not be much of anyone's fault.

It is possible, but of course the naysayers are trying to pin this on Nintendo :P

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The_Fox

34. Posted:

CanisWolfred wrote:

She could've been new and not much of a gamer. Or not normally part of the electronic department? Really, I can think of plenty of scenarios where this could happen and not be much of anyone's fault.

Pretty much what I was thinking.

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SkywardLink98

35. Posted:

DarkwingLz wrote:

SkywardLink98 wrote:

If the people selling the thing for you don't know what they're selling, you know you've done a pretty crappy job advertising it.

Or the store employees are doing a pretty crappy job knowing what they are selling

Everyone, knows what a Wii is, and I think everyone I know has one in their household. The Wii U doesn't need to sell that many, but there's a problem if even the store clerks don't know about it. I mean it's their job to know, so there's some problem on their part, but that means Nintendo hasn't gotten the word out enough. I'm not trying to be one of your "naysayers" but c'mon, Nintendo isn't spotless here.

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Gamecubed

36. Posted:

You could say Nintendo still isn't really trying to get the point across that it is a new system. And sometimes the people working the electronics department at those brick and mortar stores don't know a whole lot about anything in general. I've also had instances where the clerk in electronics is just a cashier from the front of the store, filling in for someone.

My friend worked at Zellers and she ended up working in electronics... and she didn't know a lot about anything going on back there. No one helped her understand anything either. One night I came into the store (it was really slow) and I spent an hour just pointing out the difference on everything in the department.

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CaviarMeths

37. Posted:

If you're making an investment that's a large slice of your disposable income, RESEARCH IT! Don't trust the $8/hr teenager at Wal*Mart to know what he's selling. No offense to the teenager, of course, but he's there for beer money and gets about 2 shifts of on-the-job training before getting tossed to the wolves. It's not "their job" to know the product. It's their job to know where it is and have the upper body strength to carry it for you.

Look up all of the relevant information online and make an informed decision. It's really not that difficult to look up all relevant information on any product. Heck, ask anyone that's worked in an IT job, half of their job is Googling whatever problem the client is having. Finding information on the internet is incredibly easy (pro-tip: you can usually save yourself and IT some time if you Google your problem before contacting them, because that's the first thing they do and it solves the vast majority of problems).

If consumers were just more conscious of what they were buying, there would be none of this problem.

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WaLzgi

38. Posted:

SkywardLink98 wrote:

DarkwingLz wrote:

SkywardLink98 wrote:

If the people selling the thing for you don't know what they're selling, you know you've done a pretty crappy job advertising it.

Or the store employees are doing a pretty crappy job knowing what they are selling

Everyone, knows what a Wii is, and I think everyone I know has one in their household. The Wii U doesn't need to sell that many, but there's a problem if even the store clerks don't know about it. I mean it's their job to know, so there's some problem on their part, but that means Nintendo hasn't gotten the word out enough. I'm not trying to be one of your "naysayers" but c'mon, Nintendo isn't spotless here.

Some workers at Gamestop didn't know anything about the 3DS. Is that Nintendo's fault as well?

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cameronbelmont

39. Posted:

I love Nintendo. Reading some of my comments here, I am sure it would be easy for people to conclude I am a homer who can't say anything bad about Nintendo.

Nintendo dropped the ball in a major way with marketing, advertising, and branding the Wii U. Don't blame sale associates. Don't blame people as a whole for being stupid. Blame Nintendo. It is entirely, and I mean ENTIRELY their fault.

Which is a shame because the system is SOOOOOOOOO much fun. Best toy ever.

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Spoony

40. Posted:

parkerjames wrote:

Lady at target said she wasn't familiar with the Wii u...she didn't know what the difference was between the red Wii ( Wii Mini) and the Wii U. She said she has a Wii but its all dusty and doesn't play it anymore. I explained to her what the Wii U was and even gave her the whole "Wii 2" terminology. She then asked me if it was portable....so she clearly still didn't have a clue. I always read things about Nintendo not doing a good job in advertising but experiencing it in person was kind of a trip...its too bad really.. anyways, just thought I'd share.

When I tell friends that I got a Wii U they assume that the Gamepad is the Wii U and that it's just a peripheral for the Wii. After I explain what it is, they usually ask me if they have to buy it in addition to the Wii, or if it's a new thing altogether. Yet people have no problem realizing that the Xbox One is a new console replacing the Xbox 360, because that makes sense right? Playstation has done well keeping the consoles in number order.

Sometimes I feel like it should have been named Nintendo U, or just a new name completely and ditch the Wii reference.

Anyway, what an awesome console!

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