I don't think you need to be friends as there is no way to limit your interactions with online players to just friends (as far as I am aware). I learned of this just a few weeks ago when conducting a trade with another user on the site.
Using a code is the best way to narrow down who you would like to trade/battle with.
"Gee, that's really persuasive. Do you have any actual points to make other than to essentially say 'me Tarzan, physical bad, digital good'?"
Make sure you're connected to the internet as well (and not searching for a local player). I realised that I made that mistake the last time. If you've already input the code, you won't need to do it again after establishing an online connection.
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Topic: Pokemon Sword & Shield
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