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Topic: Controller out of warranty but faulty

Posts 1 to 10 of 10

Ju123

Hi folks,

One of my switch controllers developed a fault where the game character would wander all over the place even when not being touched. It was repaired under warranty.
Now the other controller is doing the same but Nintendo are refusing to fix for free because the warranty is out.
I think this is a known fault and therefore should be fixed for free.
What are your thoughts?

Thanks

Ju123

Octane

@Ju123 What controller are you talking about?

That issue is usually solved by restarting the system, without touching the control sticks.

Octane

Ju123

@Octane The controllers that slide onto the side of the switch console. Restarting has not helped the issue.

Ju123

gcunit

@Ju123 What happens if you try to calibrate the sticks via the system settings menu?

Nothing is true. Everything is permitted.

My Nintendo: gcunit | Nintendo Network ID: gcunit

Jjj0hnn

Hi there, I had this problem recently and fixed it by lifting up the rubber seal under the control stick and gently brushing inside there with a clean toothbrush. I read this advice somewhere else, and it worked first time for me. Not sure why the joy cons have been manufactured so dust can get under there, seems a bit silly. Hope this works for you.

Jjj0hnn

Ju123

@Jjj0hnn tried that once before but will try again, thanks

Ju123

Jjj0hnn

Yeah try again. I used a clean toothbrush out the packet. You've got to lift that wee rubber bit up and get under there. Good luck

Jjj0hnn

javman05

I was having serious problems with mine until I realised there was an option to update the controllers in settings. I'd have thought they'd have been updated with a system update but doesn't appear to be the case

Mario/Kart/Fifa player amongst others

Add away SW-0735-9217-1217

DTMOF84

Buy a new controller and return the broken one in the box for a refund. If they won’t fix something that has an issue let them take it back.

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