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Topic: Battery depletes while turned off!

Posts 41 to 60 of 83

Alessandro_P

@rallydefault Yeah, I do, but only at night. I mean, I mostly play in short bursts of 45 minutes tops during my day: I put the console on the charging dock every night but, say, if I play it 40 minutes every morning before work and the battery percentage is still high I won't put it on the dock.
To make things easier to understand: day, no dock; night, dock.

Sorry, my english is probably not that perfect so maybe I have some issues explaining what I'm trying to say!

Edited on by Alessandro_P

It's dangerous to go alone!

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Alessandro_P

@tuxor01 And that's sad. It means that it's a way bigger problem than I thought.

It's dangerous to go alone!

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rallydefault

@Alessandro_P
It's ok, I understand what you are saying now.

I think somebody else posted this exact issue. It seems to be an issue with the battery indicator being erroneous and not the battery itself losing charge. So... good news but still shouldn't be happening, for sure.

rallydefault

tuxor01

Yes, yes it is ;(

Alessandro_P wrote:

@tuxor01 And that's sad. It means that it's a way bigger problem than I thought.

tuxor01

Alessandro_P

rallydefault wrote:

@Alessandro_P
It's ok, I understand what you are saying now.

I think somebody else posted this exact issue. It seems to be an issue with the battery indicator being erroneous and not the battery itself losing charge. So... good news but still shouldn't be happening, for sure.

Well, I'm happy to say it seems you are right!
Today, and after reading the Nintendo forums posts, I tried something new: I reached 1% and played till it turned off by itself.
So:
_ I Played 30 minutes of Blaster Master
_ 25 Minutes of Zelda
_ With my joycon attached, so they were draining power
_ With the screen brightness a notch higher than usual
_ And with the wifi on and connected (infact, it also updated Blaster Master while I was playing Zelda.
Than it turned off.
55 minutes of gameplay at 1% in highly consuming conditions.

I don't think it's the end but, for sure, it was a promising result!

It's dangerous to go alone!

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rallydefault

@Alessandro_P
Yea - I think your battery is totally fine, it's just the darn on-screen indicator that's wonky. And that can be super annoying, definitely.

rallydefault

Alessandro_P

@rallydefault It sure is. But, if that is the problem, I guess I can live with it and hope it can be fixed with a patch or something.

It's dangerous to go alone!

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DarthFoxMcCloud

Well I tried a little experiment of my own. Rather than turning man Switch completely off, I left it in Sleep mode for hours at a time, once with the Joy Con connected & once without. Both times the Switch, after being left in Sleep mode for about 2 hrs each time & each time starting the experiment at 100% battery, saw my Switch being woken up front Sleep mode with 97-100% battery. So, minimal drop in battery charge. Unlike putting it all the way off and turning it back on to see the device fall from 100% to 78-82%. It seems turning the device completely off is absolutely terrible for the battery and that just using Sleep Mode retains better power. Just something to consider.

You don't know the power of the Barrel Roll!

Nintendo Network ID: Wiseguy | Twitter:

DarthFoxMcCloud

@Alessandro_P I thought the John Con weren't supposed to drain battery in handheld mode without the Switch itself connected to a power supply (i.e. Using the AC adapter or another USB-C to power connection)?

You don't know the power of the Barrel Roll!

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Alessandro_P

DarthFoxMcCloud wrote:

Well I tried a little experiment of my own. Rather than turning man Switch completely off, I left it in Sleep mode for hours at a time, once with the Joy Con connected & once without. Both times the Switch, after being left in Sleep mode for about 2 hrs each time & each time starting the experiment at 100% battery, saw my Switch being woken up front Sleep mode with 97-100% battery. So, minimal drop in battery charge. Unlike putting it all the way off and turning it back on to see the device fall from 100% to 78-82%. It seems turning the device completely off is absolutely terrible for the battery and that just using Sleep Mode retains better power. Just something to consider.

Yep. I was curious about this particular situation so I asked a friend who understands technical stuff way more than me and he actually told me that powering on and off is one of the most consuming efforts for a device like the Switch (or a phone or anything with the same kind of battery), so it kinda make sense.

Ok, maybe I was wrong about the joycon recharging, I assumed they recharged everytime they were connected!

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tuxor01

Like I said it my last post, this is an update after I get my Switch back from repair. The total time for the repair and shipping was 9 days, that includes weekends. I got an email from Nintendo saying they could not transfer my data and they sent me a brand-new switch. I figured they would need to send me a new unit but I also figured they could have taken the time to transfer my data. I'm a little upset, I shipped my Switch with the box that it came in and they shipped it back to me in a normal brown box... I'm calling Nintendo to get my OEM Switch box back... Don't get me wrong, I am very happy to have my switch replaced but it shouldn't have been an issue to being with. If you are having the same issue, get it fixed! Draining the battery 100% is not going to fix any of your issues, there is an problem with the hardware. Now… Time to restart Zenda from square one.

Edited on by tuxor01

tuxor01

Nidge

Hi tuxor01, same issue here. I sent my Switch back to Nintendo yesterday. Are you seeing any further battery issues with your new Switch or is all OK now?

Nidge

tuxor01

Hey @Nidge, so far my new Switch has been great, battery is performing like it should. I'm getting over 3 hours of play time and it displays the correct battery %. You will be happy you sent it in to be replaced in the long run.

Edited on by tuxor01

tuxor01

Nidge

Hi tuxor01, quick question. How long did it take from sending off the Switch to receiving it back? I'm heading off for a break soon & wanted to take Switch with me.....fingers crossed.

Nidge

tuxor01

@Nidge it took 9 full days. They only paid for ground shipping there but when they returned it, they over nightied it. I've read on other forums that they will pay for overnight delivery both ways, you just have to ask.

tuxor01

Alessandro_P

tuxor01 wrote:

Hey @Nidge, so far my new Switch has been great, battery is performing like it should. I'm getting over 3 hours of play time and it displays the correct battery %. You will be happy you sent it in to be replaced in the long run.

So, guess it's an hardware issue, then. But it's so strange.
I don't know anything about batteries and how they work, but how could it be that a battery does its job but can't communicate with the hardware correctly?
It doesn't make much sense.
From my ignorant brain, at least... XD

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Jeronan

Well the battery status is a bit wonky and that seems to be firmware related that hopefully will be fix in next update.
As I noticed it last week on my son's Switch one time that is said like 35% left after disconnecting from charger and then reconnecting to charger it suddenly jumped back to 100%.

Jeronan

Drcharlenstein

I have done quite a lot of testing, including chargin joy-cons separately. Initially I could play zelda for three hours or so. Suddenly, about a week ago, not even two hours. Having the console off, charged independently overnight, with a 100% of battery and joy cons 100%, I can only play Zelda now little more than an hour before the console goes to sleep (not just the icon of low battery) and I cannot turn it on again until I plug it. Nintendo has not replied to me yet, so simply returning it to the retailer. I will have to start Zelda all over again, but I do not trust this to be an isolated issue, so I will wait for a later production batch... I would say, be careful going beyond your 28 days with your retailer to fall into the 12 month Nintendo warranty. The issue with the batteries seems to appear after initial usage... so not looking good...

Drcharlenstein

blondeandy

This doesn't really surprise me, i'm not entirely sure what is going on here but it does seem Nintendo systems seem to drain battery quite a bit while off. Either that or they choose batteries that naturally drain quicker in an off state than others. I regularly travel for work and have been taking a 3ds and a vita with me on my travels for years now. I can charge the vita up, leave for weeks and come back to a fully charged system, invariably if i've not touched the 3ds for a while it'll be flashing red lights when i turn on. Was hoping it was something they'd resolve with the switch. The same issues happen when the battery is almost drained, the vita can put itself in a hibernation state that can last for quite a while and save your progress, the 3ds goes from 1 red light to flashing in no time at all and most likely won't make it to a charger before losing progress. Most frustrating!

blondeandy

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