Help / Problems Forum

Topic: R shoulder button pooped

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birkill

1. Posted:

My Right shoulder button is broken it graduley got less n less "pro active" untill now it just dosnt work atall, how do i go about fixing this or getting it fixed by nintendo?Ive had it over a year n i dont have a reciet will they do it for free or will i have to pay? I dont care either way i just want it fixed!

birkill

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birkill

2. Posted:

Didnt mention its a 3ds!

birkill

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BenAV

3. Posted:

Give Nintendo a call.
You'll have to send it in to them and if you're lucky they might be able to fix it for free (due to it being such a common problem), otherwise they might charge you a fee to get it fixed.
On my original 3DS both my shoulder buttons messed up, but I ended up just trading it in for a Zelda system (it was a deal too good to pass up) rather than sending it in for repairs.

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MERG

4. Posted:

Mine pooped too. I have been delaying calling Nintendo as I think I will get the shakes if I am without my 3DS for any length of time!

Bow ties are cool - The Doctor

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MERG

5. Posted:

For me, blowing into the button has not been a good fix. It works for a while and then poops out again.

Bow ties are cool - The Doctor

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birkill

6. Posted:

Yea just rang tendo now n after 10mins listening to zelda theme songs he told me to go to the servicecentre.com site as his comp had just crashed lol, i didnt relize it was such a wide spred problem has anyone else had this malfunction????my leftie seems fine!

birkill

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MERG

7. Posted:

BenAV wrote:

Give Nintendo a call.
You'll have to send it in to them and if you're lucky they might be able to fix it for free (due to it being such a common problem), otherwise they might charge you a fee to get it fixed.
On my original 3DS both my shoulder buttons messed up, but I ended up just trading it in for a Zelda system (it was a deal too good to pass up) rather than sending it in for repairs.

I am on the phone with NOA now...apparently they don't think it is a common problem.

Bow ties are cool - The Doctor

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Nintenzo

8. Posted:

Ew. Did it get on your hand?

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BenAV

9. Posted:

At least Nintendo of Australia know it's a common problem (they must be blind to not realise)... I was gonna get mine fixed for free, until I traded it in instead.
It started becoming a big issue with the 3DS after Kid Icarus launched, because it's pretty nasty on the L button.

I've personally had terrible luck with my shoulder buttons... L button on my DS Lite, R button on my DSi and both on my first 3DS. D:

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MERG

10. Posted:

Yeah...when you start to surf the web you can see that A LOT of people have this issue. While not free, NOA is only charging me $50 (shipping included) so its not that bad. I'm having more of an issue not having it for a couple weeks than paying money (I think I have a problem).

Bow ties are cool - The Doctor

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BenAV

11. Posted:

Yeah, I was reluctant to send mine in because I didn't want to go without it.
Cost me like $80 AUD to trade it for a perfect condition Zelda one though, so worked out well for me in the end.
I've never even played on it because I had my XL by then.

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