Help / Problems Forum

Topic: I've Stopped Receiving Email Notifications...?

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Gioku

1. Posted:

A couple of weeks ago, I abruptly stopped receiving email notifications when somebody @ mentions me... I had not changed any settings. Has this affected all (or at least some) users, or is it just me? I attempted "resetting" my settings - as in, unchecking and saving and then rechecking the options - and it did nothing. So what might the issue be? Thanks!

Edited on by Gioku

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Big_Boy_Chubs

2. Posted:

hmmmm... don't know. I @ mentioned you in the Vans thread.... I wonder what's up.

tumblr's better...

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antdickens

3. Posted:

@Gioku have you checked your spam folder? If it's still not working can you email me via the /contact form? Thanks!

@antdickens
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Nintendo Network ID: anthonyd | Twitter: antdickens

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Gioku

4. Posted:

@antdickens: Oh wow, yeah, they're going to the spam folder! Thanks for pointing that out; sometimes I forget about it. Is there a way to make them go to my inbox?

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Morphbug

5. Posted:

Let's spam @Gioku now!

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Oh! eShop Gurus.

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theblackdragon

6. Posted:

@Morpheel: Let's not, actually.

@Gioku: Depending on your mail client or provider, you may have an option while viewing an e-mail marked 'spam' to click a button to have the client or site recognize e-mails of that type as 'not spam' and allow them to go directly to your inbox. If you're using Gmail, the option to declare an e-mail as 'not spam' is a button right next to the 'back' and 'delete forever' buttons, and it may take a couple tries for it to finally get the hint.

if that doesn't work, you may have to set a filter, and again it'll depend on what you use for e-mail. again, with Gmail, click the 'settings' gear, choose Settings, then Filters, then at the bottom will be 'create a new filter'. type '@nintendolife.com' in the 'from' box, click the link to 'create a filter with this search', and then choose 'never send it to Spam'. You may also want to click the option to 'also apply filter to matching conversations'. Enjoy! :3

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Gioku

7. Posted:

@theblackdragon: OK, thanks! I'm using Gmail; I only had to click the button once, and I'm now getting the notifications again. So it's all sorted out now! :)

Electric Prune Juice Games | Kirby Wiki | Colors! 3D | deviantART | Gioku on Youtube | Nintendo Friends
Fluttershy, Rarity, and Vinyl Scratch fan :3

I am now an eShop Guru!
Waiting For: Super Smash Bros. for Nintendo 3DS, Pokémon Alpha Sapphire & Omega Ruby
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3DS Friend Code: 3394-4319-1146 | Nintendo Network ID: Fluttershy_Gioku