Topic: Added Funds to Switch eshop with Debit Card, funds removed from bank account and are not on Switch

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So I was going to buy splatoon 2 and was going to use my debit card to do so. I entered my info and hit accept but no funds were added to my eshop account, however, funds were only removed from my bank account. So I don't know where that money went because it isn't on my eshop account. Help would be greatly appreciated. Thank you.

Edited on by Goatato



You need to contact nintendo and provide them with evidence that you were charged and never got the credit.

Yeah I don’t know either.

Eh! My gameplay videos

3DS Friend Code: 0173-1330-0080 | My Nintendo: Abgarok | Nintendo Network ID: Abgarok


This issue is usually called held funds, if its still the first 1 to 3 business days then dont worry as this should drop usually in the first 24 hours though up to 3 business days. This issue is caused by anything from putting the incorrect zipcode to internet issues. That is the link to the support page that states this info



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